Customer Ratings & Reviews

This is our 2nd programmable remote. The !st one lastest about 4 years through 2 kids and 2 dogs. It makes it so easy to enjoy TV!!

The Geek Squad Agents came and took their time to make sure everything looked perfect and worked great

Sammy is incredible on how knowledgeable he is with programming thre Logistics remote and programming ôur TV to work with it. Sammy was incredible, exceptional, caring, and listened. He even went back to the store 2 bring me back 2 more pieces 2 pieces of hardware to get this programmed, showed me how to use it, and was incredible in meeting my needs. He went above and beyond.

The agents programmed the Harmony remotes expertly and instructed us in their use.

Geeks programmed complicated macro to interface all my components.

This is my second universal remote and I love it. Or better said, my wife loves it. One does the job of four. How cool is that?!

The agents got me connected. I'm happy with the service

I enjoy using 1 remote for 4 other devices. Still programming for three more devices. I t is exactly what I wanted. Thanks

Geek squad came and got my remote to sync to the sound bar and the TV. A fantastic job.

tech suggested it, set it up with all of my devices. I love it! Down to one remote now. Easy to use, easy interface.

The Geek Squad rep, Dave, did all of the set-up for my Logitech Harmony 665 remote, linking it to my TV, DVD and BlueRay DVD. He carefully explained how to use the move and called with a follow-up explanation when I contacted Geek Squad about a problem. Turns out I was not waiting for the system to take action before moving the remote from pointing at the TV/cable box. I really appreciate him reaching out to me to fix the problem - my actions.

Had every answer to every question and the directions given were simple to follow

Glad we had the Geek Squad to program it! Otherwise, I would have returned it. Works great though!

The agent hooked up my Harmony remote and then showed me how to work it.

The Geek Squad had my remote programed in no time.

I think this is the best remote that I have ever used. I recommend this remote to every one that enjoys watching TV, etc.

Setting upthe appointment the first time took 1.5 hours. when they missed the appointment due to a communication instruction prior to the appointment it took 2 hours to set up the second appointment. The appointment went fine. The Geek Squad techs where great but given the scheduling difficulty I would never use the Geek Sqaud again

The Geek Squad team did a very nice job programming all of my HDMI inputs, syncing the remote to all devices connected to the TV.

The tech did a great job The tech called me with an arrival time , but I also got an email with a completely different time. The email time was completely wrong. Your email system does not work

The agent paired my harmony remote to my television and sound system.