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Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,598 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great guys worked on the harmony remote and showed us how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy function and compact.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote…easy to use…quick…reliable. Geek Squad did great job programming and spent time with me to learn functions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Q

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a single remote control for all devices. Geek squad technician did a great install and it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and did a good job. Could have spent a little more time on the basics like when you turn on keep pointed at TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has ALWAYS provided great service to me and when they said that the would be there. USE THEM.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great! Took his time and explained and programmed all the features. He is an asset to Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Took Them Awhile But Did Get Set Adjusted Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made some changes that I am still getting use to but overall even though it took awhile all adjusted and looks good. They would serve the company better if everyone stayed on the same page. First time I had it adjusted it was fine when a different person came out and did this adjustment put down the job done by the first person. Both did a good job and they should always support each other.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Harmony Universal works well after setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad setup was essential to being sure the whole system ran well off the Harmony Universal control.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second remote control of this brand. It works for all our components together on one unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, the Geek squad, although young, are the professional beyond their years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made it easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the connection up and running and took time to explain all he did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for components inside cabinet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient changing channels of various components but I still need original remotes for certain functions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great customer service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got my remote updated and working properly after it somehow needed an update.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, did an excellent job, know what they are doing. Both guys were friendly and were careful during the install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad gave me good instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my remote quickly and taught me how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did it all put the stand together , mounted the new Sony OLED tv and hooked up our existing soundbar, programmed the new harmony remote and explained everything and answered all our questions and more. Also had them install our new Sonos amp and connected to our existing outside speakers and it rocks. they did a great a job . well worth the money !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was helped with the programming of my remote and your rep did a good job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Program system remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always pleased with the Geek Squad members. They do a great job and are always friendly and eager to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad programes my harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, true professionals. Get it done and experts in their field

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Installed new universal remote and programmed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programed a new remote control (universal) for our devices.

    I would recommend this to a friend