Customer Ratings & Reviews

great guys worked on the harmony remote and showed us how to use it.

Great remote…easy to use…quick…reliable. Geek Squad did great job programming and spent time with me to learn functions.

Love having a single remote control for all devices. Geek squad technician did a great install and it works fine.

Arrived on time and did a good job. Could have spent a little more time on the basics like when you turn on keep pointed at TV.

The Geek Squad has ALWAYS provided great service to me and when they said that the would be there. USE THEM.

He was great! Took his time and explained and programmed all the features. He is an asset to Best Buy!

They made some changes that I am still getting use to but overall even though it took awhile all adjusted and looks good. They would serve the company better if everyone stayed on the same page. First time I had it adjusted it was fine when a different person came out and did this adjustment put down the job done by the first person. Both did a good job and they should always support each other.

The Geek Squad setup was essential to being sure the whole system ran well off the Harmony Universal control.

This is our second remote control of this brand. It works for all our components together on one unit.

As usual, the Geek squad, although young, are the professional beyond their years.

Got the connection up and running and took time to explain all he did.

Very convenient changing channels of various components but I still need original remotes for certain functions.

The agents got my remote updated and working properly after it somehow needed an update.

Arrived on time, did an excellent job, know what they are doing. Both guys were friendly and were careful during the install.

The agent set up my remote quickly and taught me how to use it

The geek squad did it all put the stand together , mounted the new Sony OLED tv and hooked up our existing soundbar, programmed the new harmony remote and explained everything and answered all our questions and more. Also had them install our new Sonos amp and connected to our existing outside speakers and it rocks. they did a great a job . well worth the money !!

I was helped with the programming of my remote and your rep did a good job

I'm always pleased with the Geek Squad members. They do a great job and are always friendly and eager to help.

As always, true professionals. Get it done and experts in their field

Programed a new remote control (universal) for our devices.