Customer Ratings & Reviews

Great tool in removing 4 changers from my table Easy to use Easy to set up and reset

Really new his stuff and went about his business..

Our programmer was knowledgeable and took the time necessary to get all of our devices into one.

Very helpful...Patient with an old man with very little tech knowledge.

Great service. Very professional and knowledgeable.

I would have them anytime . My harmony works seamlessly and is so much easier than having multiple remotes.

Joel went above and beyond to get my remote control set up

Best experience ever setting up all devices in our home!

It took 3 times for Geek Squad to finally get my Harmony remote programmed to work with my new Sony smart TV, Directv, and surround sound speakers. If they don't get it right, you go to the bottom of the list and have to wait another 2 weeks or so before they come back out.

The installation service for the receiver I had bought was initially mishandled and required my going to the store to complain. Store staff quickly straightened the merchandise and scheduling issues and two days later the installation and reprogramming of my Logitech remote was accomplished by Ted of the Geek Squad who made sure everything was working to my satisfaction. Initial disappointment but eventually complete satisfaction.

Our Harmony remote was reprogrammed to our new Samsung effortlessly!

I have used Logitech remotes before. The Harmony 650 is a good update. The programmer did an excellent job.

the tech took time to explain what he was doing and how to best use the remote

They was able to program everything we use and go over the remote wrote leaving

Very helpful and funny. Knew what he was doing and was able to hook everything up

The installers were fantastic. However, I cannot remember everything they showed me. The web site does not have anything but the basic installation, hookup instructions - NOT how to do everything. My husband died. He controlled the remotes (TV, record, schedule recordings, etc. DVDs, CDs, Roku, surround sound). I have no previous or intuitive knowledge of how to do everything. Find someone's grandmother and write instructions even she can understand and you will meet everyone's needs.!

This is what you want if you're looking to hide your equipment - a little tricky to set up, but it works great.

The squad person who came did a very good job.....explained it all to my satisfaction.

GEEK TECH PROGRAMMED UNIVERSAL REMOTE AND EXPLAINED HOW TO USE IN NO TIME. VERY SATISFIED WITH PURCHASE.

After 6 weeks of daily use, I must say that the Harmony Remote is hard to use, substantially slower to make changes, and required two trips out by Geek-Squad to completely program. It does control EVERYTHING, game console, blu-ray, receiver, Spectrum DVR and television. But the Spectrum remote does all but the game, and if much faster and easier to use!