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Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,598 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad set up the remote controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our new harmony remote controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the G.S. techs came out to program my remote as well as mount my 75" flat screen, everything seemed to be working……until shortly after they left. They came out 3 times to finally resolve a very tricky issue, so I'm grateful for their persistence and know-how!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony - Best remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is easy to set up and a breeze to use. Battery life is great and fast recharging

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one like the one we just purchased was really good and easy to use for our system

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Our technician was wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote control works wonderful. All our entertainment system works with one remote control

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best remote I've ever had,and I've had a few. By far, this is the easiest remote to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Really high tech/easy piece of equipment to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps us keep the look of the room they way we want without leaving cabinets open. Really easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a nice job setting up, all works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad. They determined that my Harmony remote was kaput and found a work around using my Apple TV remote. I don’t know what I’d do without Geek Squad!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programed my remote expertly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an awesome job. I would recommend to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    techs were extremely helpful and did an excellent job! Would recommend to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    So helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful - set up the remote and thoroughly explained it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new wires work wonderful even though my TV won’t connect to the internet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Only Way to Get It Done!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote was set up in less than 1/2 hour. Quick and done right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came out and setup my Harmony remote quickly and explained how to use in detail... Great job...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek team come a program my remote. They did a great job- sooo happy!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did a fabulous job also showed how to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ghosted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first technician arrived and did most of the programming as expected. He then told us he would be back next day to add programming for missing components next day and gave us a window. He never arrived. We were left waiting when we should have been elsewhere. NOT GOOD. We had to call and rebook which took additional days and TIME. The issue finally resolved by second tech.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The guys are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was wonderful to have someone who knew what they were doing rather than my husband and my self trying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made it look easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs programmed my remote quickly and it works flawlessly.

    No, I would not recommend this to a friend