Customer Ratings & Reviews

Very patient and explained everything in detail so I completely understood the device.

An in-home advisor/consultant came to my house and looked at my needs. He recommended components that I needed, placed the order from my home, set up delivery and the Geek Squad installation. Except for a small glitch in the installation schedule, I am very pleased with my Best Buy experience. Best Buy went out of their way to solve my install issue in a timely fashion.

Great. Has a learning curve but easier than working with three remotes.

Installer set up the TV, sound bar & remote. Remote didn't work as it should. He recommended we exchange it for one that didn't have a touch screen. We returned the original remote & were going to get the other model but it would have cost another $150 for them to come back out to set it up. This was after being told we wouldn't be charged so we didn't get a remote at Best Buy. Had Comcast come out & set up our cable remote that works great.

Very clean look and simple and the installer are A1 thanks....

This is our second remote! So easy to use! I would recommend this to friends!

The Geek Squad had this set up in a matter of minutes. Totally one of the best purchases we have made.

Tech did a good job programming and explaining how to use the remote.

I have the geek squad come to install my new harmony elite remote control and I was glad that I did . The gentleman was extremely knowledgeable and took his time and was patient in going through all the steps with my system to fix it and program it to the elite program if you are not very tech savvy I recommend getting the geek squad crew out to your house to take care of any installation

Best Buy made every attempt to get this right and did not give up until they got it right.

Installers did and excellent job of installation and educating me on the use of the equipment

Best all inclusive theater remote. I love it and don't have to deal with two or three remotes.

Easy to use Compact for efficient use of space Base is charger (great for ready use)

Was able to hook up my Bose system and everything else

This device is great it lets you control everything in the system

I would have never figured this out myself. Geek Squad set it up the way I wanted.

We love this addition to our tv. So easy to get what we want!

Geek Squad easily programed my new remote control while installing my tv.

Tech was very friendly and willing to explain the functions of the remote.

Technicians arrived on time and were very knowledgeable. New remote was programmed and my questions were answered professionally.