Customer Ratings & Reviews

BB made sure I understood all functions and gave a great tutorial.

It was good to have the service. The remote was still a challenge to install. After the Geek Squad left, I still needed help knowing how to use the remote. Spoke with him on the phone. Now it is working.

The technician arrived promptly reprogrammed our remote and everything works great!

I have not found any faults,very good remote would recommend it to anybody

The agent mounted the TV and connected it to our harmony remote although the remote signal is too weak to power up the tv. Chris worked very hard to get things right for us. He was very helpful.

Harmony remote that I bought from Best Buy back in 2014, and had Geek Squad set up as part of my surround sound back in Indiana. Fast forward over eight years, and Geek Squad reprogrammed it for my new surround sound ... and it works great!

All in one don’t need different remotes great remote. You won’t be sorry.

I have had other universal remotes but be because of recommendation of Best Buy, I purchased Harmony remote.Heather and Connor from Geek squad in crosslands plaza Best Buy, programmed this remote to control my new receiver, TV, spectrum cable and blu ray player thru this remote. They trained us on how to use it. They did a great job and are fantastic.

Very helpful, made it easy for us to understand our new remote .

Very pleased with this remote. Easy for kids to use and love that all systems are in one controller.

Geek squad was spot on with setting up my harmony remote!!!!

Programmed Quickly always on time and professional

So convenient! Makes life a little easier. So far has been easy, simple to use.

All work completed timely and correctly and performed well

The Geek Squad did a great job of setting up the remote and explaining how to use it.

Was done by tech quickly and well done. Really good to just have one remote for everything.

After first getting told where to find the cleaners, sales person finally came back to check on me. I had to probe for the information about the products--finally he took me back to the TV/stereo dept where the sales guy there gave me the info I needed to make an informed decision. Didn't like the initial "drop Off"--I want to showed personally and told the product info from the start

I purchased Logitech Harmony Elite Universal Remote for my home theatre and Geek Squad programmed it. They did a good job programming and it worked fine while the tech was there. I later had some issues and the tech had to come back and re-program. This remote has been difficult to learn and use.

All of my devices were programmed through my Bose system. Works like a charm.

Accomplished the task with little confusion for me and my family.