Customer Ratings & Reviews

Polite and respectful techs. 1st Tech didn't check operation of new tv controller and I had to have second Tech visit next day to thoroughly recheck controller and verify all component operation. 2nd Tech corrected some operational glitches and now new Logitech works as advertised.

Cody did a great job setting up the universal remote. Unfortunately, I didn't take notes & there us no "universl instructions". I'm struggling to find the options I need...it is a learning process. Cuffs to him for wearing a mask, gloves & booties....I'm a vuneral adult & it was much appreciated.

Nice that this comes with the tv. Shows the excellent quality of the 4k high definition.

on time and friendly... listened to my expectations/wishes and came thru appropriately

Absolutely no problems on installation......very pleased with entire process.

The geek squad did a great job programming my remote.

Greg Friendshuh (my Geek Squad field installer) did a fantastic job of programing my Harmony Remote to all of my Bowers & Wilkins surround sound system, Sony CD player, my Samsung Blue Ray CDC player, Marantz receiver and my MAX Freestream Box for internet streaming. VERY SATISIFIED!!!

since having our Harmony installed watching TV, Movies and CD has become a pleasure

The Geek Squad programmed my remote and made sure everything was working.

Tech was respectful, knowledgeable, professional. unit working perfect.

We were instructed on how to use these options on our TV. Amazing to us beginners!!!

At the time of installation of Smart TV, blu ray player and sound bar, we learned of the Harmony remote that would control all 3 devices. No need for individual remotes. The Geek Squad technician set it all up for us and showed us how to use it. He was very patient with us as we wrote down key information. He made sure that we understood how to use and answered any questions diligently. Great service.

He came on time. Got job done. Made recommendations for simplifying remote

This is a great product easy to use. You need to set it up on line to change things

He programmed my device perfectly. I'm happy with the outcome.

The Geek Squad did an excellent job of programming my Harmony Universal remote.

Made the whole thing seem effortless to program. They were done inside of 1 hour

Happy and satisfied. Easy and simple to operate. Great installation team.

agent did everything I asked and did a awesome job

I’m technologically challenged. They made it all simple for me.