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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 3,599 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Good to excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad programmed my remote and made sure everything was working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use once set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product easy to use. You need to set it up on line to change things

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    good programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came on time. Got job done. Made recommendations for simplifying remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was respectful, knowledgeable, professional. unit working perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job of programming my Harmony Universal remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watching now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good to have the service. The remote was still a challenge to install. After the Geek Squad left, I still needed help knowing how to use the remote. Spoke with him on the phone. Now it is working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the whole thing seem effortless to program. They were done inside of 1 hour

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get job programming my remote.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job programming my remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy and satisfied. Easy and simple to operate. Great installation team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dis great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He programmed my device perfectly. I'm happy with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody did a great job setting up the universal remote. Unfortunately, I didn't take notes & there us no "universl instructions". I'm struggling to find the options I need...it is a learning process. Cuffs to him for wearing a mask, gloves & booties....I'm a vuneral adult & it was much appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing and completed in the same week as the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did s great job in setting this up for us Everything works very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took 2 trips but installation now complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and respectful techs. 1st Tech didn't check operation of new tv controller and I had to have second Tech visit next day to thoroughly recheck controller and verify all component operation. 2nd Tech corrected some operational glitches and now new Logitech works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m technologically challenged. They made it all simple for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having just one remote that will allow me to control everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote Control programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional job. Everything works great. Very easy to figure everything out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV and connected it to our harmony remote although the remote signal is too weak to power up the tv. Chris worked very hard to get things right for us. He was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Harmony Remote Programing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg Friendshuh (my Geek Squad field installer) did a fantastic job of programing my Harmony Remote to all of my Bowers & Wilkins surround sound system, Sony CD player, my Samsung Blue Ray CDC player, Marantz receiver and my MAX Freestream Box for internet streaming. VERY SATISIFIED!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician Very Good the remote zeros in on whatever l am programming

    I would recommend this to a friend
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