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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 3,599 reviews
  • Rated 4 out of 5 stars

    worksgreat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they know what they are doing, great remote & excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent did everything I asked and did a awesome job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is so easy to use and geek squad is always so helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a very helpful service call to reprogram my Harmony remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The servicemen were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed me a better way to work my system after all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New remote setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians arrived on time and were very knowledgeable. New remote was programmed and my questions were answered professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fixed Remotes after Dish update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They needed to be updated and they were made to work, exactly what we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    happy I was able to get what I got

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy you still carry the dvd/vhs machine. Everything was installed properly.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use one control unity to control TV, DVD, DVR, MUSIC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one I own.both work great.even my wife can use it. Cleans my nitestand of 3 remotes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still a little lost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice guy but he knows his business very well and speaks above what a normal person understands. So I paid for him to come out and make sure everything is working but I am still having issues understanding how to work the stereo along with the very expensive base speaking. I just wish he could have walked me through the products better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great cd changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, quality. service people were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent brought in a longer termed employee and fixed the problem partially...TV still does not turn on or off with the remote

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reprograming of Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service call was made as scheduled. Technician was great. However, all he had to do was reset the remote. He showed me how to do it if necessary in the future. I had previously taken it in to my local Best Buy and no one there could help. Someone in the store should have been able to tell me how to reset the remote and save me $100.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Remote works all great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Harmony remote now controls TV, Receiver, DVD Blue Ray and Juke Box DVD player

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT PRODUCT EASY TO USE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HARMONY PROGRAMMING IS THE WAY TO GO i LOVE MINE AND IT IS SUPER EASY TO USE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Goes the Extra Mile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my system. Agent took the time to replace a cable that had been cobbled together causing picture issues so we have the best picture the new TV provides.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Troy is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys always take good care of us! Very helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and polite. Their reprogramming worked well except that a few weeks later I began to have trouble turning off the TV. I now use the Sony remote to do that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Really better than what I had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got two remotes. I like their ease of use and that they are rechargeable

    I would recommend this to a friend
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