Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 3,598 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing and completed in the same week as the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having just one remote that will allow me to control everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is on my "speed dial". Scott is great. He is very professional and helpful. Goes beyond what is expected to get things dorted out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job by geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did s great job in setting this up for us Everything works very well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician Very Good the remote zeros in on whatever l am programming

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The servicemen were great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed me a better way to work my system after all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote Control programming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional job. Everything works great. Very easy to figure everything out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worksgreat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they know what they are doing, great remote & excellent customer service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a very helpful service call to reprogram my Harmony remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is so easy to use and geek squad is always so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Harmony remote, and the Geek Squad men created a one button system that even my tech-challenged wife could easily use. This is my second time for having the remote programmed, and they did a wonderful job.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use one control unity to control TV, DVD, DVR, MUSIC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still a little lost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice guy but he knows his business very well and speaks above what a normal person understands. So I paid for him to come out and make sure everything is working but I am still having issues understanding how to work the stereo along with the very expensive base speaking. I just wish he could have walked me through the products better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great cd changer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, quality. service people were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fixed Remotes after Dish update

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They needed to be updated and they were made to work, exactly what we wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reprograming of Harmony remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service call was made as scheduled. Technician was great. However, all he had to do was reset the remote. He showed me how to do it if necessary in the future. I had previously taken it in to my local Best Buy and no one there could help. Someone in the store should have been able to tell me how to reset the remote and save me $100.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    happy I was able to get what I got

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy you still carry the dvd/vhs machine. Everything was installed properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hung my tv and reprogrammed the universal remote. After they reprogrammed it and were dialing in my receiver, the sound quality of my home speakers is outstanding. So glad I decided to have them do that.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Troy is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys always take good care of us! Very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one I own.both work great.even my wife can use it. Cleans my nitestand of 3 remotes.

    I would recommend this to a friend