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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,599 reviews
  • Rated 5 out of 5 stars

    The remote set up Is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote was paired with my other appliances and works them with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best remote control ever. Easy to program and use Geek squad did a good job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works as advertised for componets stored inside wood cabinetry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace existing remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came to the house and in a very orderly way indicated that the new remote was not the problem it was my rechargeable batteries. He gave me the information to request a replacement of the batteries and suggested returning the new remote. I did this and called the Geek Squad and they sent me new batteries at no charge. This saved me a lot of money and my problem solved.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad reps were here promptly and completed the work in a professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having one remote makes it so much easier to use when watching TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Harmony 700 remote is great. Geek squad was a hugh help setting me up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad member was polite and professional. He worked efficiently and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have so many items all connected to the use of one isn't life great?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad was very fast

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took no time at all , very fast and professional .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out to my home to trouble shoot a problem I was having with movies, Netflix, You Tube, and Pandora not coming up on my TV. Turns out that I had a major power surge, that baked my modem and cable box. The so called surge protector power strips I was using, didn't stop the surge. Glad my computer was plugged into my APC Surge Protector, which I purchased Many years ago, from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TN450 best toner cartridge for Brother Laser Print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience from beginning (phone order) to receipt of product. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product wirks well had geek squad install went very well happy well service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan is wonderful. He knows what he is doing. He is the best tech you have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all of my remotes on one. No longer have to look for the one I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote control programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this feature to those that are using three or more remotes with their tv/stereo system. I should have included this feature from the start, but originally thought it was an extra cost that I could live without. Now I use one remote and it feels like a luxury compared to the three remotes that I had to deal with previously.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech was prompt and gave great service and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Harmony remote, and the Geek Squad men created a one button system that even my tech-challenged wife could easily use. This is my second time for having the remote programmed, and they did a wonderful job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much simpler to use than the one I got with cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes it so simple for an old lady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm threatened by all technology, but this Harmony is a simple fix for my new TV. It is a small remote, perfect for my hand size. The "screen" lets me choose what to watch -- live TV, Smart TV, DVD -- just by touching. I can set up my favorite channels on a different screen, and even I can help myself with the Menu screen.

    I would recommend this to a friend
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