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Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 3,598 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job everything works perfectly glad i did it

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Awesome Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job programming my universal remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is very customer oriented.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a universal remote with our large-screen tv, but were not told about or charged for the programming of it. The Geek Squad saw this, when installing our tv et al, and took care of the programming anyway. They charged the programming back to the store, who neglected to tell us about it or charge us for it to begin with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to have no other remotes for my home theater system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I bought a home theater system and got my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service at my home was great. We spent almost 5,000 dollars in merchandise . I felt I could ask questions and they were willing to help. The installers were very professional and cleaned up when they were done with the home theater install. My computer hat 27 virus's and the geek squad got it running great with no problems. I also bought warrantys on everything so I would have no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the RESCUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who put in my 75”TV were fast and professional Also i had them installed my Arlo pro.to this very day I have Never had any problems with my system having it professionally Installed gives me pice of mind it’s well it ! Thank you Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Installation and programming services very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A single remote works very well for multiple units such as TV, DVD, and CD player.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    !-love my new tv and universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, fun to switch from tv to Netflix !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So simple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Harmony remote, using the home theater could not be any easier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Universal Remote is wonderful, one remote does everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything all in 1 remote and the Geek Squad did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad programed our new tuner and updated all equipment. Definitely was the right move. Nice guys and very polite.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works well, but does not last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy. Does everything. But does not last long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programming TV Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but we bought this add on with the delivery and mounting of the TV. We wanted to feel secure that the remote was properly set up and the TV was connected to the internet and everything worked as it should. The Geek Squad was very knowledgeable and professional and made sure all was working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech support from Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the tech that came out to my house to help me set up my Harmony elite remote. He took his time and explained to me what he was doing and why. This will be helpful when I decide to add additional devices in the future. Great customer service! Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy went above and beyond to get things working right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is truly better than having to manipulate several remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found problem with my harmony remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked over my system and found a loose connection was the only problem and had a credit issued for the call since he did not work on the remote itself. This was totally unexpected and showed great integrity as he could have charged me and I would not have know the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a maybe process with the scheduling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted my 32inch TV. However, it was listed on his work order, those I called to have it done 4 times, in conjunction to program IMG my harmony remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It truly works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remarkable and easy to operate. Wish I would have had this years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now we have a single remote that works everything.

    I would recommend this to a friend