Customer Ratings & Reviews

They programmed the remote and spent the time we needed to be sure we knew how it worked.

The technician was very professional. He came in, knew exactly what to do, and fixed the issues in a very short time. Definitely worth the few dollars to get it working properly.

Service was very good, the only negative is the cost. I don't think we required the level of set up we paid for. There should be levels of service depending on what is required. We already had the set up, but our vicar was not hooked up correctly.

We have used this service for many of our challenging home computer and TV installations. The agents always go the extra mile to answer our questions and make sure everything is done to our satisfaction before leaving our home. Highly recommend this service.

My geek squad recommended the all in one remote I decided to try it as I otherwise would have to keep shifting between 4 remotes they set it up for me and it works great took a little getting used to but very happy with everything

Agents installed a wall mounted new TV and components. They did it professionally and programmed everything according to our contract and expectations.

I contracted with The Geek Squad to install Program my Harmony Remote Control. The technician was very knowledgeable, courteous and professional...Would highly recommend the Geek Squad for all your technical needs....

Our experience was great. The sales staff was good, but the Geek Squad that did the installation (specifically Ray H.) was excellent! He was unbelievably knowledge, helpful, and a joy to work with. Give that man a raise!

Geek Squad completely hooked up entire home theatre, 65 inch LG HDTV, left, center and right front speakers, rear surround and Wireless Martin Logan 700 watt subwoofer, receiver, cable box, blue ray DVD and power management unit.

The team was professional and most helpful! 1 visit resolution! I would highly recommend the Geek Squad

They did a very good job on every one of my tv’s and I would highly recommend Best Buy to do all of my installations. They were very professional in every area, I am very pleased with everything.

I highly recommend geek squad do the set up and install. Chances are if you would like a universal remote, you dont want the hassle of having to set it all up.

The team that visited my home to set up my remotes was very competent and patient. It was not an easy set up and required multiple visits.

The agent got the Harmony remote to increase and decrease volume, no longer needing the direct tv remote, and showed us how to use additional features.

The Geek Squad team arrived ahead of schedule and addressed the audio/video controller programming issue that we had. They also enabled additional features that we didn't know we had and really enhanced our experience! Thank you!!

The Geek Squad did a wonderful job. They are knowledgeable, patient and in no hurry. They answered all of my questions and did not leave until everything was perfectly set up. They also cleaned everything up.

I need help programming remote get it I personally needed it at that time so I got it but most of the time I can do it myself because I have a lot to take harmony 900

Replacing a Harmony One. Unit is used to control Century Link, TV, Blue Ray, CD player, sound system. This is much simpler to operate, although I had Geek Squad do the programming. Would not hesitate to recommend for similar application.

Perfect! Professional! Polite! Nice ! Knowledgeable and on time! Great communications !

Edward did a great job of programming our new remote. he explained all of the functions and how to use them. I would highly recommend Edward to do any of my work at home.