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Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,598 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed quickly and courteously

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed a wall mounted new TV and components. They did it professionally and programmed everything according to our contract and expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our universal remote.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam installed and instructed us in the use of a universal remote. It has changed our lives in regards to going from 5 remotes to 1. Wonderful!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure if this service was worth the cost, but it absolutely is worth every penny. Highly recommend purchasing the service. Fast, effective and super professional. Best purchase I’ve made in s while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony 950 All In One Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional. He came in, knew exactly what to do, and fixed the issues in a very short time. Definitely worth the few dollars to get it working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that visited my home to set up my remotes was very competent and patient. It was not an easy set up and required multiple visits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job setting up this remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who set this up did a great job and took the time to explain its use. He was very professional and because of his wonderful customer service I would not hesitate to buy items again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got the Harmony remote to increase and decrease volume, no longer needing the direct tv remote, and showed us how to use additional features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad went above and beyond to install my Samsung TV and xbox 1 bundle. They were the same crew that recently installed appliances in my kitchen and now they are like family:) Very courteous, thorough and knowledgable fellows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Logitech remote control that can communicate with my AV equipment through wood cabinet doors. Once again the Geek Squad did a phenomenal job of getting everything hooked up and thoroughly trained me before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review of home entertainment center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service call was cancelled, I will reschedule at a later date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend geek squad do the set up and install. Chances are if you would like a universal remote, you dont want the hassle of having to set it all up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert. Geek squad employee service is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very impressed with the knowledge and efficient work! Highly recommend the service to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is worth the money. Thry arrive in a timely manner. Follow Covid guidelines. Are knowledgeable and go above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was very good, the only negative is the cost. I don't think we required the level of set up we paid for. There should be levels of service depending on what is required. We already had the set up, but our vicar was not hooked up correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad recommended the all in one remote I decided to try it as I otherwise would have to keep shifting between 4 remotes they set it up for me and it works great took a little getting used to but very happy with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Remote Control Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contracted with The Geek Squad to install Program my Harmony Remote Control. The technician was very knowledgeable, courteous and professional...Would highly recommend the Geek Squad for all your technical needs....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need help programming remote get it I personally needed it at that time so I got it but most of the time I can do it myself because I have a lot to take harmony 900

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv and components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv, connected all our electronics and reprogrammed our remote. A great group of people - very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on everything.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job on every one of my tv’s and I would highly recommend Best Buy to do all of my installations. They were very professional in every area, I am very pleased with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    progaramming my remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edward did a great job of programming our new remote. he explained all of the functions and how to use them. I would highly recommend Edward to do any of my work at home.

    I would recommend this to a friend