Customer Ratings & Reviews

We have used this service for many of our challenging home computer and TV installations. The agents always go the extra mile to answer our questions and make sure everything is done to our satisfaction before leaving our home. Highly recommend this service.

Our experience was great. The sales staff was good, but the Geek Squad that did the installation (specifically Ray H.) was excellent! He was unbelievably knowledge, helpful, and a joy to work with. Give that man a raise!

The Geek Squad is great, always willing to help us out and fixing our issues quick. Well worth the money especially since we are seniors and lack some tech skills.

Geek Squad completely hooked up entire home theatre, 65 inch LG HDTV, left, center and right front speakers, rear surround and Wireless Martin Logan 700 watt subwoofer, receiver, cable box, blue ray DVD and power management unit.

The Geek Squad did a wonderful job. They are knowledgeable, patient and in no hurry. They answered all of my questions and did not leave until everything was perfectly set up. They also cleaned everything up.

Remote control programming went well overall but took much longer than expected and needed more support from the remote control manufacturer. Still it all worked out .

The agents connect our new TV to all of our new equipment. They did a fantastic job.

The Geek Squad installed our new wifi router system and everything about it was excellent. Professional representative, knowledgeable, and efficient. Overall fabulous.

The Geek Squad team arrived ahead of schedule and addressed the audio/video controller programming issue that we had. They also enabled additional features that we didn't know we had and really enhanced our experience! Thank you!!

They programmed my Harmony remote quickly and efficiently. All of the stuff works amazing, no lag time. They were even able to program one of my intenrational boxes that I did not think were able to be programmed.

The Geek Squad did show us hos to use the remote before thye left. They also had us do some of its functions. They took their time til we could do it. Still took some time to get use to the remote but it is a great remote

Replacing a Harmony One. Unit is used to control Century Link, TV, Blue Ray, CD player, sound system. This is much simpler to operate, although I had Geek Squad do the programming. Would not hesitate to recommend for similar application.

Great service on a data transfer. very patient and informative.

Went thru the use of the Harmony but was not told how to start the alert that there is/are updates. Tried every button on the clicker but no results. Alert remains on LR screen covering up part of the TV screen A pain

The techs programmed our remote to control all of our devices so we only have to use one remote for everything.

Switched from older style WD external "towers" storage units. Small size requires no power cord, and is very unnoticeable on desk top. Plus very portable when travelling with laptop. Excellent product for the price!

Installing our big screen TV in our new home proved much more challenging than anticipated, and Justin went the extra mile researching solutions and helping us choose the smartest options. Our system is back up and running and we are enjoying it.

Geek squad is the best. I have a new house and they were prompt and explained everything. They sat up a movie room that is great.

No way we could have programmed the new universal remote without having Geek Squad. So knowledgeable and took the time to explain how to use it including shortcuts. Great choice!

The agents got everything working again with my remote and spent lots of time making sure we were satisfied with the service and knew how to work everything.