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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 3,598 reviews
  • Rated 5 out of 5 stars

    Serviced and programmed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very inexpensive. Very satisfied with the sales reps inout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is AWESOME!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came out to reprogram the remote and hook up the new cable boxes was great. He made sure everything was working correctly and that we knew how to use it before he left. LOVE THE GEEK SQUAD!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Control Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech Harmony remote programmed to eliminate all other remotes. Geek Squad agent took time to answer all questions and was very patient in showing me how to use the remote!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent in handling this effort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt G. did the reprogramming and knew exactly how to do it and explained the operational uses of the remote. Was knowledgeable and courteous. Excellend professional attidtue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad was wonderful. They mounted two tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv and were so knowledgeable and skilled. They knew exactly what to do and gave us valuable information about the TV we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Geek Squad experience!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and took time to make sure I was able to navigate the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control was really wonderful to use and yet it carry all the expectation you have to what you expect in your mind. it is amazing and yet simple in operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toby was on time and happy with his work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toby was efficient and asked questions about how I wanted things set up. He did some outside the box thinking to make a few things work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff from Geek Squad provided excellent service. Have always had great service from the Geek Squad. I called on December 23rd and had someone out to my house on the 24th. Fast, excellent, professional service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not but excellent words to say about your Geek Squad. They came in and got the job done very quickly but with professionalism. P Oates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark was our installer and he was excellent. VERY knowledgeable and professional. He was prompt and answered all of our questions. He didn't leave until everything was done right and we were satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived at scheduled time and was very professional. Had my home entertainment unit up and running in no time. Kudos to Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad tech came out to fix what got messed up with a cable install. Sound wasn't working etc. Problems fixed quickly and he explained everything very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    all goood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sincing my remote to contour remote went well. although it did take a little longer than i had expected. but they did arrive on time and were professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did what they were supposed to do. They showed up on time and got the job done! Say no more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service call Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not access my DVD and had to pay $99.99 for Geek Squad to come out to my home. The censor just had to be placed on the DVD box. Why couldn't customer service just tell me that. Was not happy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping to learn the remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a remote that needs to be set up by the Geek Squad. With its capability to control several units, it does require the help of a professional. Great remote after being set up properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complex but done beautifully done.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set everything up to our desired choices. The remote is extremely sensitive to touch. When I pick it up I have changed the inputs so many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote Control Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was very kind and answered any questions we had. We did had one problem the item we bought and they were kind enough to come by and fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep squad reprogrammed my harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Linked to my system and reprogram my harmony while I watched and talked me through what he was doing.

    I would recommend this to a friend