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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 3,598 reviews
  • Rated 5 out of 5 stars

    Adding a Remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite, answered all our questions, and made sure it all worked before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had 2 appointments scheduled and only one was ac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and connected everything, but were to come back to set up my remote service. Still waiting to get that finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Tv circuit board replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to replace a circuit board on my Elite Tv. Dustin and his team did a great job and got my Tv turning on/off quickly. Very careful taking Tv off wall and back up. Arrived on time and cleaned up too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Middletown NY Geek Squad is THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff and Chris from Middletown NY Best Buy set up my second Harmony Universal Remote Control and could not be happier! These guys are professional and know their stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents, Manny and Owen, were very patient and professional and set up my product quickly. They showed me how to use it and gave me so many helpful suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable, efficient and made sure to answer to all my questions. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated my Harmony Elite to operate added new AVR. Corrected 2 errors that I had created while trying to do this myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad technician was on time and very pleasant. He did a great job of trouble shooting and was done so fast he was able to give me useful tips. Truly great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Senior Citizens!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bigger tablet and the ability to enlarge the print is great for my Mom. It also has louder speaker volumes for the hard of hearing. Very lightweight. My Mom went from IPAD 1 to the IPAD Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Program my remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Harmony remote. The Geek Squad Tech was able to set it up and program it so that we only need to deal with one remote that's user friendly. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had a new Smart TV installed by the Geek Squad and thank goodness they had a Logitech universal remote available to make its use easier. It took very little time and was well worth the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not make sense to have this remote an not have it programmed (even though I was never asked if I wanted to program it myself!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Programming Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 man team was knowledgeable, patient, understanding, patient, followed Covid protocols and was respectful of my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding, and it was a challenging job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Teamwork and cohesiveness between the Geek Squad members...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guy, very helpful! He saved my life! Thank you, geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for our home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this device to control all your other devices. The Harmony Remote has made our family's life much easier. 1 remote to operate 6 different devices can't get any more simplistic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOD GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was able to repair problem with my old Harmony remote therefore I returned my newly purchased remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very professional, courteous and set-up my LG 73 inch TV......got it running smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usb extension cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as expected. Fair price too. 50 character minimum so had to add the bs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TVs and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with all the products and services I have acquired at Best Buy. The services provide flexibility and well trained technicians. I will continue to purchase items from Best Buy.

    I would recommend this to a friend