Customer Ratings & Reviews

Overall great laptop and goes above and beyond for what I need it for, initial set up was a little confusing because not all the drivers installed correctly the first time so that was a lot but after you figure it out and get it set up it runs like a dream

I am in love with this laptop. I am able to do my work as a Infrastructure Operations Engineer, my PhD work, and my VR gaming all from one machine. Yes, the weight is a bit on the heavy side, but still carriable as needed. I did upgrade my memory from 32 to 64 gb to make it the way I wanted it and it took a whole 10 minutes to swap.

My old laptop was having a hard time keeping up with video editing. Needed a new computer capable of keeping up with 4K video editing. This computer does a great job keeping up with 4K video at 4 times speed saving me a bunch of time reviewing videos. Computer did not come with a bunch of bloatware. Setup was fast and easy. Good upgrade for me. I have not ran off of the battery, so i did not rate it.

Recently purchased. So far so good. Impressive design and performance. Easier to carry around than previous models.

I got this laptop because I fell in love with the design. The build quality is very good, and the display is bright and colorful. I would recommend it to anyone looking for a laptop with these specs, just try to get it on a deal, it is a but overpriced for the sepcs.

Bought this laptop as my first gaming laptop. It has very good graphics performance speed memory space great deal for the price.

I've been using the Alienware 16X Aurora for a couple of weeks now, and I'm genuinely impressed. The screen is gorgeous — super sharp and incredibly smooth, especially with the 240Hz refresh rate. Everything runs lightning fast, from boot-up to gaming to multitasking. The speakers really surprised me too — clear, loud, and great for both games and movies. Overall, it's a powerful machine that looks and feels premium. Totally worth it!

Is fast, overheats a little but cools down with no issues. Has to be plugged always.

AVOID THIS LAPTOP LIKE THE PLAGUE. I will start out by saying when it works, it's nice. I'm not a huge gamer by any means, so when I did game on this, I kept the settings down to keep the CPU/GPU running cool. Yes, the fans can be noisy and it puts out a good bit of heat as others have said, but that wasn't a big deal to me. I kept an external laptop cooler and external fans running on it, again, to keep it cool and try to get a long life out of the computer (I usually like to keep my computers for ~5 years). I bought this one in the middle of July, 2025, to replace my 6 year old HP Envy that was beginning to slow down and show its age. At the beginning of October, 2005, without warning, my Alienware would not turn on so I sent it in to Dell for warranty service, after only having the computer for approximately 2 1/2 months. Today is November 10, 2025, and I still do not have my computer back, due to Dell claiming not to have the parts needed to fix it. They continue to change the estimated date they'll have the computer repaired and returned to me further and further out. As of now, the current estimate is December 3. I realize now I'll be lucky to see this computer again before 2026 at this rate. I imagine by the time I get it back, it will be in the Dell repair center longer than the 2 1/2 months I actually had the computer. Hindsight is 20/20. I just wish I could have my money back at this point and pay up for a similarly equipped HP. The stats on this one are good, and performance is satisfactory, but that all means nothing once it breaks and cannot be repaired and you're left without a computer for months. I'd read about motherboard issues on Dells/Alienwares, but didn't heed the warnings, so this is what I get I suppose.

This laptop offers impressive performance and well-rounded features. It runs fast and remains cool even under load, which is a major plus. The only drawback is the IPS display — in dark environments, some light bleeding is noticeable. While it’s not a dealbreaker, an OLED option at this price point would have been ideal. Overall, it’s a solid choice for anyone seeking strong performance without thermal issues.

DELL ALIENWARE 16X AURORA IS A WONDERFUL LAPTOP, IT IS BUILT EXCELLENT, WORKS FLAWLESSLY FROM GAMES TO VIDEO EDITING!! YOUR FAST SHIPPING IS MUCH APPRECIATED THANK YOU!

Loving the 32gb of ram. Helps a lot with video and photo editing. Much faster. My old computer had 8gb ram and was not compatible with windows 11, hence the main reason for a new computer.

Bought during tax-free weekend to use for work. Very powerful laptop. Display is beautiful. Speakers are kinda trash and tinny. The gpu will drain your battery during heavy gaming. I recommend not using the hybrid graphics setting since it will put more stress on the cpu and ram due to increase heat.

I've had the computer for almost a month. So far, everything works well. The computer looks solid and of good quality. I use it for work and video editing, and it meets my expectations. So far, I haven't had any problems with Dell computers, so whenever I can, I buy this brand.

Excellent laptop !! It has performed well and is fast .

I bought this laptop to replace my old Alienware that could not upgrade to Windows 11. It had a fair price and has performed wonderfully so far. The only thing I wish it had was a widescreen display but I'll get over it since it performs so well.

Bought this for my grandson and he loves it. It had a good price. He loves how fast it is.

This computer has made my experience a few steps up from my other computer. Gaming has become less frustrating and hard to walk away.

This laptop is perfect! My son is able to work and game with no interruptions or problems.

Excellent labtop. Very high performance and good for gaming. The graphic is awesome and super fast.