Customer Ratings & Reviews

Gaming power is amazing, fully equipped for gaming and school. Long lasting battery, no lag. The only negative thing is that it's not a touch screen.

Honest review. I bought this laptop and in a week it just flat out died. I took it to the store and the told me unfortunately this is just a bad one of the batch. The store said we will refund me and they did. I really did like this laptop to I asked if I could another l, so I did. Since then, this laptop has been great! Looks sometimes we just get a bad one of the batch. That doesn’t mean this whole line of laptops is bad. I really do enjoy my laptop and I’m glad I stuck with this. Highly recommend this laptop to any. Games do run very well and look really good.

Excellent laptop. It's been able to handle everything I throw at it including Fl Studio, Dj Serato, and Ai tools. The fans are a little loud but I'm sure that is necessary to avoid overheating.

Battery life is not what i bought this for and the 5 stars is for being as advertised and as i expected it to me. If you want battery life it is probably not the laptop for you...or that is what theg make power coverters for. I wanted something sturdy and a workhorse a big screen and backlit keyboard that had the components that would not be outdated anytime soon. It has a lot going on inside so it also runs warm but again...i am very impressed. Definitely got what i paid for.

The Alienware 16X Aurora is an absolute triumph of performance, design, and innovation. From the moment you lift the lid, it’s clear this machine was built to impress both visually and technically. Its sleek, premium chassis combines futuristic aesthetics with the kind of build quality that’s come to define Alienware—solid, sharp, and unmistakably high-end.

Love this laptop. I’m not a gamer but needed something with storage and computing power. So far this machine is a beast.one drawback is low battery life.

Very happy with it! Playing games on max setting and finally seeing the games they were truly meant to be seen! Fan isn’t loud but it does it get hot like most gaming laptops. I recommend a cooling pad or table but worth every penny.

The Alienware 16X Aurora is a powerful choice for scRNA-seq analysis. The Intel Core Ultra 9 275HX delivers excellent performance for computational biology tools like Seurat, Scanpy, and Cell Ranger, handling multi-threaded operations smoothly. The 32GB RAM adequately supports most standard single-cell datasets up to 30k cells, while the 1TB SSD provides fast data access and ample storage for multiple projects. I added the RAM up to 128GB so I can run the most LLM training for 7b. The RTX 5060 GPU is a bonus for deep learning applications like scVI and celltyping models. Superior build quality, efficient cooling, and portability make it ideal for researchers needing mobility between lab, office, and conferences. The stunning 2.5K display enhances data visualization. While premium-priced, I have achieved getting multi tasks versatile machine that handles both intensive computational work and presentations beautifully—plus gaming for downtime!

Great quality gaming laptop. Heavy, large screen, runs excellent

I am in love with this laptop. I am able to do my work as a Infrastructure Operations Engineer, my PhD work, and my VR gaming all from one machine. Yes, the weight is a bit on the heavy side, but still carriable as needed. I did upgrade my memory from 32 to 64 gb to make it the way I wanted it and it took a whole 10 minutes to swap.

My old laptop was having a hard time keeping up with video editing. Needed a new computer capable of keeping up with 4K video editing. This computer does a great job keeping up with 4K video at 4 times speed saving me a bunch of time reviewing videos. Computer did not come with a bunch of bloatware. Setup was fast and easy. Good upgrade for me. I have not ran off of the battery, so i did not rate it.

Great all round computer, especially when it comes to gaming because of its large storage. Sound is optimal and it has not been buggy a single time yet.

Recently purchased. So far so good. Impressive design and performance. Easier to carry around than previous models.

Overall great laptop and goes above and beyond for what I need it for, initial set up was a little confusing because not all the drivers installed correctly the first time so that was a lot but after you figure it out and get it set up it runs like a dream

Bought this laptop as my first gaming laptop. It has very good graphics performance speed memory space great deal for the price.

AVOID THIS LAPTOP LIKE THE PLAGUE. I will start out by saying when it works, it's nice. I'm not a huge gamer by any means, so when I did game on this, I kept the settings down to keep the CPU/GPU running cool. Yes, the fans can be noisy and it puts out a good bit of heat as others have said, but that wasn't a big deal to me. I kept an external laptop cooler and external fans running on it, again, to keep it cool and try to get a long life out of the computer (I usually like to keep my computers for ~5 years). I bought this one in the middle of July, 2025, to replace my 6 year old HP Envy that was beginning to slow down and show its age. At the beginning of October, 2005, without warning, my Alienware would not turn on so I sent it in to Dell for warranty service, after only having the computer for approximately 2 1/2 months. Today is November 10, 2025, and I still do not have my computer back, due to Dell claiming not to have the parts needed to fix it. They continue to change the estimated date they'll have the computer repaired and returned to me further and further out. As of now, the current estimate is December 3. I realize now I'll be lucky to see this computer again before 2026 at this rate. I imagine by the time I get it back, it will be in the Dell repair center longer than the 2 1/2 months I actually had the computer. Hindsight is 20/20. I just wish I could have my money back at this point and pay up for a similarly equipped HP. The stats on this one are good, and performance is satisfactory, but that all means nothing once it breaks and cannot be repaired and you're left without a computer for months. I'd read about motherboard issues on Dells/Alienwares, but didn't heed the warnings, so this is what I get I suppose.

I got this laptop because I fell in love with the design. The build quality is very good, and the display is bright and colorful. I would recommend it to anyone looking for a laptop with these specs, just try to get it on a deal, it is a but overpriced for the sepcs.

I've been using the Alienware 16X Aurora for a couple of weeks now, and I'm genuinely impressed. The screen is gorgeous — super sharp and incredibly smooth, especially with the 240Hz refresh rate. Everything runs lightning fast, from boot-up to gaming to multitasking. The speakers really surprised me too — clear, loud, and great for both games and movies. Overall, it's a powerful machine that looks and feels premium. Totally worth it!

Is fast, overheats a little but cools down with no issues. Has to be plugged always.

Fast! Plays Elder Scrolls at ultra settings. Two weeks after purchase Best buy matched the sale price and refunded me $500. Riri in customer service was awesome