Customer Ratings & Reviews

I purchased my Alienware 16X Aurora AC16251 after stopping into the Best Buy South Loop location in Chicago. I made about two trips of just browsing, and looking. I really took my time with my selection. After feeling every laptop that was on display, this one was the hottest of them all. At first, that turned me away but what became after that was choosing the one I slept on. I chose this model because of the RAM specifically. The screen isn’t my favorite after jumpshipping from a MacBook with Retina Display. But I cant complain about the refresh rate at a cool 240 Hz. The battery life, I only use this plugged in and I do complete shut downs after every use/play session. I do not intend to use this laptop for my personal use. It’s too big and clunky for that. I thought this would the kind of laptop to use while laying and lounging but I was wrong. Instead my set up is front of my lounge/recliner chair on a side table. I bought this laptop to play The Sims 3, which with all of the expansion packs, mods, and settings set to ultra, I finally healed my inner child. This laptop has great power settings, as it can automatically detect what you are doing. You have more battery profiles off of the charger but when you’re plugged in, you only have the options between balance or performance mode. Fans are loud. Like jet engine loud. But I don’t mind. This is a power house. This thing is a beast compared to the 1030 that was using before. And obviously in terms of software more than an Apple MacBook. This laptop also has gamepass included for a month (with credit card on file).

Performance on this laptop is excellent — fast, smooth, and handles games and programs with no issues. Battery life is decent for a gaming laptop but only lasts me about 2 hours off the charger. The biggest downside is the heat, it can get pretty hot during use. Keyboard feels a little cheap compared to the rest of the build. No fingerprint scanner, but it does have Windows Hello face unlock which works great. Overall, a powerful machine with a few small trade-offs.

Great PC for the great price. I mostly use it for running heavy GPu consuming tools like VMware, VIsual Studio, RAG frameworks, and a lot of IDEs and browsers. Also for the gaming, I have played FC25 & League of Legends and runs smooth like a butter. Fan noise and heat is somewhat noticeable but other than that great purchase for the great deal.

I bought the Alienware 16X Aurora for both work and gaming and it has exceeded expectations. Performance is the headline here. Everything is fast. Apps open instantly, multitasking stays smooth, and it handles demanding creative workloads without feeling stressed. Editing timelines, exporting, and running heavier software feels effortless, and when it’s time to game the RTX 5060 delivers great frame rates with settings pushed up. The 16 inch 2.5K display is a standout. It’s sharp, bright, and makes both content work and gaming look excellent. Build quality also feels premium and sturdy, and the keyboard and trackpad are comfortable for long sessions. Thermals have been solid for a thin performance laptop and it stays stable under load. If you want a laptop that can handle real work and still be a serious gaming machine, this one is an easy recommendation.

Very capable machine. I purchased it primarily for software development. My tooling uses a lot of Ram as well as demands a fair bit from the CPU, this computer was able handle all of that and much more. The RTX 5060 is also quite capable are running games on high at 2560x1600 , which for my gaming habits is more than enough. The build quality is also great.

I recently purchased this Alienware gaming laptop as a gift for my daughter, and she is absolutely thrilled with it. The build quality is premium, and the performance is exactly what you would expect from a high-end gaming machine. It handles modern titles with high frame rates and remains surprisingly cool during long sessions. The display is sharp with great color accuracy, which makes it perfect for both gaming and school projects. It was very easy to set up right out of the box. If you are looking for a powerful and reliable laptop for a serious gamer, I highly recommend this model. It has been a fantastic purchase.

The laptop is fantastic! Powerful, fast, efficient, and trustworthy. I can play games, edit videos, complete work tasks, and more at great quality. This is definitely a best buy!

The best birthday gift for my son and the best purchase in years. Its excellent Intel Core Ultra 9 processor, 32GB of RAM, and RTX 5060 deliver brutal performance for gaming and demanding tasks. The 240Hz display is super smooth, and the blue design gives it a unique touch. Everything loads super fast thanks to the 1TB SSD. 100% recommended! Thanks to Best Buy for always having the best technology available and making this premium experience possible.

It is good but i didn't like the charger is a huge and the laptop’s charging port is located in an impractical position at the back of the device under the screen, which makes using it while charging inconvenient. In addition, the laptop is very heavy.

Does everything you need, plays all the games I enjoy, Battery life is not the best and gets pretty hot when playing games otherwise good laptop.

amazing for gaming and trading great speed for both love it

Good laptop perfect for gaming and for video editing

The Alienware Aurora 16x is an incredible gaming PC. It delivers outstanding performance, runs smoothly even with demanding games.

My son absolutely loves his laptop. Does everything we need it to do. Not just games.

The product is great, and very beautiful. I recommend it to everyone.

Works great. This is my first gaming laptop I’ve had and it runs everything great so far.

everything at first glance looks extremely good, arrived earlier than estimated

Great specs, solid build quality for the price. Best choice in this price range.

works well but started to show a gap on keyboard. also started to warp on the case outward. Dell support wont do anything about it they say it is damaged and not covered.. only 2 months old.

When Dell purchased the high-end PC maker Alienware, it was in order to compete with emerging and existing power players. And what a great addition it was as Dell kept the brand's quality, design and power that users had come to expect from Alienware. It's 2025 and here is a brand-new line of Aurora 16 gaming laptops which are much more affordable than before. But did they cut corners? Is the quality on par with what you'd expect? Let's find out! The Aurora 16X is a beauty. I had the chance to snatch a blue version of it and it's gorgeous. The blue changes colors and alters between a black and dark blue depending on the light hitting it. It's relatively light compared to other gaming laptops, it's very well designed with plenty of air intake and release (note the little bulge on the bottom which helps boost the cooling). The connectors are spread out between the back and the left side of the laptop, which is almost a perfect layout, as you won't be fighting cables and USB dongles. The power brick is quite hefty, but fits neatly in a laptop bag or sleeve. The keyboard is comfortable to use and features back lighting for those long gaming sessions in the dark. In order to paint a quaint little picture of the Aurora 16X, I will break this down and go over the most important components, design and quality. CPU - This is perhaps one of the biggest highlight of this laptop. It sports a massive Intel Core 9 Ultra 275HX with 12 cores and 24 threads, which includes an internal iGPU as well. To be honest, this is almost overkill for gaming, but it does open opportunities to use it for content creation and more. It's blazing fast and powerful. GPU - You will be able to pick between the iGPU (integrated within the CPU) or a dedicated RTX 5060 laptop GPU. Focusing on the RTX as this is a gaming laptop, I was pleasantly surprised at how well it handled itself with all sorts of games. One big oddity is the choice of the 8 gigs of VRAM: it's genuine GDDR7 and not GDDR6. The reason this is odd is that the desktop versions of the 5060 do not run on GDDR7 but on the slower GDDR6. That being said, it's a boon for anyone who'll pick this laptop up. On the downside, the bus is limited to a meager 128bit. But I was able to leverage the RTX features such as multiple frame generation and other AI tools to speed up the rendering without sacrificing too much on the quality. You'll be able to run most games on medium or high settings depending on the game. Personally, I would have preferred a 5060Ti which would have probably enabled the Aurora to push a little more, but it would have raised the price quite a bit. RAM - That's another aspect of the Aurora 16X I liked a lot. It packs 32 gigs of memory, which is perfect for gaming. I believe we're now done with 16 gigs and don't get me started on gaming rigs flashing a pitiful 8 gigs of RAM. The memory is made by SK Hynix, which is amongst the best memory makers. This is more than enough for almost every task. SSD - This is where scratched my head a bit. The internal SSD/Nvme can only hold 1 TB. Why pack so much RAM into this beast and restrict it on the amount of software you can install without adding another storage device on? Games have become bigger and bigger and there are many that require 200+ gigs or more of storage *each*. You won't be able to store more than a handful of games on this SSD. I would recommend an upgrade down the road to 2 or even 4 TB. Screen - I won't beat around the bush on this one: It's great. With up to 240Hz refresh rate and a vivid 16" diagonal WQXGA, it's comfortable to use in any lighting condition. It's not an OLED screen by any means, but for this price, it's a great screen. Ports - There's plenty of ports, USB-A gen 3.x, Type C, HDMI, audio... you name it, it's there. And the layout is close to flawless. Everything else: The keyboard is great, the trackpad is very responsive and have a nice feel to it. The sound is surprisingly great as Alienware has lodged the speakers below the screen and above the keyboard. The battery life is solid as long as you switch between different power profiles. On battery, you won't be able to play for hours, but, it charges quite fast. The web-cam is nothing to write home about, it's there and functional, but nothing mind-blowing. So the question is: for this price, is it a sound purchase? I would argue that it is actually extremely affordable considering the quality and power. It's a premium gaming laptop at a mid-range price. What's not to love about that? Maybe the underwhelming RTX 5060 Laptop GPU which is not as powerful as it should be, especially looking at the remaining components. But at this price point, to get all this packed in a gorgeous package is a no-brainer. Buy it!