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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 77 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers express satisfaction with the AW959 Elite Wired Optical Gaming Mouse's RGB lighting, weight customization options, and responsiveness. Many appreciate the ease of use and the extensive customization features, including adjustable DPI and programmable buttons. Positive feedback highlights the mouse's adaptability to different gaming styles and preferences. The mouse's features are well-received by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 77 reviews
  • Rated 5 out of 5 stars

    Lots of Customization options

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is awesome if you have bigger hands. Love the interchangeable side pieces and weights. I really like the alienware command center app as well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Gaming mouse, not for other stuff

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gaming mouse, set your dpi with a touch of a button on the top, change side panels to wider or less wide with the interchangeable magnetic pads. In the rear there are 4 weights which can be removed or added. The back portion of the mouse where the palm rest can be extended for larger hands. The downside with this mouse is that you cannot really grab it. It is very flat for a relaxed palm, but when you work and take your hand on and off, it gets tiresome. There is a newer version which solves this, plus it can be used wired or wirelessly.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming mouse, Fast and Precise. I have an Alienware so changing the colour modes on it is relatively easier than using third-party software. Plus the modules for Buttons are really convenient to swap between would defo recommend this product. Cons: A bit pricy tho as compared to other options in the market

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Sensitivity, Weight

    Rated 4 out of 5 stars

    Perfect Companion for Alienware Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you have the Alienware Command Center updated and available, the color schemes can be mapped to your laptop color patterns. The mouse has multiple settings, interchangeable grips and added weights for unlimited personalization, The sensitivity can be set for your playing desire. Overall a great mouse for the Alienware system.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Sensitivity

    Rated 5 out of 5 stars

    Great Mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming mouse that I've ever purchased in my entire life and I've gotta say - I'm impressed! Prior to this, I've been using the fairly standard mouse that comes with any desktop PC while the only accessory mouse I purchased outside of these were the Logitech MX series of mice with the darkfrield laser technology which were always good. I would say that this Alienware mouse is comparable in performance to the Logitech MX series but I mainly wanted it to compliment my newly purchased Alienware desktop PC as well as Alienware gaming keyboard. The lighting effects are cool as well as the sensitivity too. Using Best Buy's price-match policy, I was able to purchase this mouse for a little over $60.00 so you can't really beat that!

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Nice Gaming Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not unlike a lot of the gaming mice you get customizable grips and weights, though I wish it could be slightly heavier. The dpi and speed adjustments are very adjustable, and accurate for comfortable gaming. The Alienware X themed RGB light show is very nice and would accent the Alienware Keyboard very nicely. Overall a very nice mouse that just needs a little heavier weights to my liking.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse with multiple settings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse, I’ve had it for about a month now and it does not fail to disappoint. It not only has weights to change how fast you move it but multiple settings for the speed of it. For those looking for a gaming mouse, this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Sensitivity

    Rated 5 out of 5 stars

    Best Mouse I've ever used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing blows me away. Its sexy and works flawlessly. You can switch mouse sensitivity on the fly. Its Freaking alienware. More LED colors than you can imagine.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 4 out of 5 stars

    Heavy but performs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t really keep it in my bag, as I carry a lighter mouse for when I leave the house. The settings are great but do NOT work on Macs. Gives a good weight for gaming timing. Looks rly nice.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Sleek mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is fast and smooth. It does all the things that you want a gaming mouse to do, with a choice of side plates so that you can customize.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Super nice mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the perfect gaming mouse. Took a bit to set up because of all the options but multiple grips weights and setups....nice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Gaming Mouse and Comfortable to Use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought me a different version of this mouse. It had the bottom that expanded out on the left and right. It was hard to use. The extra base kept forcing my hands higher than I was comfortable with. This mouse gives you the option to use that expanded base or not. I recommend this version since you can use it either way.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the lights, customization, and additional buttons make for easy gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but worth it. Response time is super quick and the RGB lighting looks great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works wonders I recommend getting it . It really does what it is supposed to and is easy to game with. If ur into pc gaming and are looking for a great looking mouse that works well this is the the mouse for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the AW 558 because I felt it was too light in weight. Not only was the 959 an improvement in that area, but it also has higher DPI, adjustable body for differing hand sizes, and two options for thumb button configuration.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Cool mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this mouse with the Alienware computer. It came with the software to control the colors. There are tons of choices on how you have the colors led lights come on. You can use pre programmed options or program your own. Very fun.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works wonders I recommend getting it . It really does what it is supposed to and is easy to game with. If ur into pc gaming and are looking for a great looking mouse that works well this is the the mouse for you

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Really nice addition!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the color effects, the response is really great, the customization of different side pieces and weights make this real fun for fps games!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real good mouse lots of features also has weight so you can me then heavier , but wish there was as wireless version available.

    I would recommend this to a friend
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