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Customer reviews

Rating 4.6 out of 5 stars with 1089 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,089 reviews
  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works basically all we needed working microwave

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor clock display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave performance is okay. I don’t like the microwave clock it’s very hard to see the time display it’s too dim; it may be due to the green color of time.

    I would recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey Dove, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Service" from the options listed in the top right hand of the website. https://bit.ly/3fhFs3Q AmanaBrand

  • Rated 1 out of 5 stars

    JUNK

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DEAD. 1 year and 2 months old. Calling Amana to see if I can receive replacement, but I am doubtful. Will update this review if they respond with...A NEW REPLACEMENT.

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey LauraC! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare. AmanaBrand

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great, great, great! No brand name in front.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great size. Ive bought it for 2 different houses. It doesnt stick out that far from the wall and doesnt hang down close to the range. There isnt a brand name on the front which is great. Price cant be beat. L8oks fantastic and is a champ

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just stopped after 1.5 years.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave was nice. Last only 1.5 years. :(. Our last one lasted 10 years... sigh. This one was disappointingly short lived.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking over range!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tenants were excited because they have never had a microwave over the range. It gave them more counter space!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It’s not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I don’t suggest this product. That is my first time see microwave with no light inside when it turns on. Plus it’s loud.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Support phone numbers are like no where.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a terrible site that it does not provide easily found phone numbers to contacting someone on an order purchased. Trying to find help number is like a scavenger hunt. And you can never get anyone at the store when calling in. Wait time is a joke. Terrible customer support.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated with Amana

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor instruction information. I've had to experiment to learn each function and still don't know most of them. I can't find a customer care phone number either.

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey BBLoyal! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare. AmanaBrand

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the kitchen, great product........

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product - had issues from beginning and should have used warranty - as soon as warranty expired the microwave died!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after one month of use, doesn’t work unless you unplug and plug it back in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Short Life Span

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave went out on us one year later. I encourage not to purchase this product

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Hey Chatman, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Service" from the options listed in the top right hand of the website. https://bit.ly/3fhFs3Q AmanaBrand

  • Rated 1 out of 5 stars

    Poor Quality - Lasted 18 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electronics failed after 18 months. I need to buy a new unit. The warranty was 1 year. Garbage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not only would buy again, but did.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an identical unit, where the light had gone out, and couldn't be fixed with a bulb. cheaper to replace than fix.I took the opportunity while I was installing an external vent, and did not want to have to reinstall the brackets and such again. If I wasn't perfectly happy with the unit I could have gotten something else. It works well, is quiet, and matches the black and stainless appliances I have without being flashy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrendous delivery company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation company dropped the ball! They’re terrible

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought during the pandemic, can’t return now even though the store was closed. Bad business

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    never worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this appliance is trash. made weird noises with a food and stopped function at less than one minute.

    No, I would not recommend this to a friend
    • Brand response from AmanaTeam
      Posted .

      Dear jonesy:

      Thank you for your review.

      We are sorry to hear of your Microwave concerns. We would like to inquire further about your review with you. If you are still in need of assistance, please respond back to this email address, [email protected], with your name, your user ID jonesy, phone number, street address, zip code, model & serial number, date of purchase on the appliance, along with a brief description of the issue at hand.

      We look forward to your reply. AmanaBrand

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Looks Good and Easy Installation...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older Kenmore over the range microwave oven when it stopped working. Purchase and pick-up at my local Best Buy were easy and hassle free. Installed the Amana over the range microwave within a couple of days of picking it up. Installation was straight forward with easy to follow instructions. This microwave does not have all the features of my old Kenmore, but works just fine for me and my family. Microwave looks good and blends well with my other kitchen appliances. So far, it is working beautifully and I am happy with my purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open box excellent rated microwave , anything but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened to install and microwave is used, dirty, scratched , plug torn off and hardware missing. very disappointed

    No, I would not recommend this to a friend
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