Customer Ratings & Reviews

I had read reviews that the sound on the Amazon Echo Plus was not that great but I primarily purchased it for Smart Home purposes. Surprisingly, the sound from playing music is great! Completely fills the room. My daughter loves it and uses it to control the included light bulb which she can turn on and off or dim to various levels. She also used the Echo Plus for music, weather, alarms, etc. and controls her TV through the compatible Amazon Fire Stick 4K. I plan to add additional smart home devices based on the simplicity and success of this device.

Normally I would’ve overlooked this device as it wasn’t what I was in the market for in the first place. Strolled into Best Buy one afternoon looking for a wireless speaker for a get together that I was hosting later that evening and happened upon a display of the various echo products and while it seemed really cool, it was much more than I needed. However, after trying it out I thought “what the heck? Why not?” After all, this model of the echo plus was on sale during a holiday special and I have to admit, whenever I cranked it up in middle of the store the sound quality rivaled, if not outmatched, that of the sound quality of many of the bigger and much more bulky blue tooth speakers (that couldn’t tell me what the weather is like outside or keep track of all 20 of my morning alarms....) It wasn’t until later whenever I got it home that I realized exactly how much it was capable of and surprisingly how simple it is to use! Only drawback is that it has to be plugged in at all times in order to function (as far as I am aware of for this model) For that, paired with the user-friendly nature of this product, I would call it an “in-the-park home run”

I love my Amazon Echo Dot and Fire TV Cube, so I splurged and got this for a friend who is not in the smart home game yet. He is in love with the Echo Plus! Great functionality and a pretty good speaker as well! He's now hooked on smart home products and is looking to get some light bulbs to start off. Great thing about the Echo Plus is there is no need to purchase a bridge kit for most smart home products!

I now have two Echo Plus (2nd Gen) units, both of which I purchased recently. This is my first direct experience with voice assistants, so I don't have much to compare with. From a sound perspective, the Echo Plus is decent. Obviously, it can't compete with my home audio system, but for "easy", casual background music listening, I think it's very acceptable. I've noticed what I perceive to be a slight bit of distortion from the speaker on rare occasions, even when the volume isn't that loud. Turning down the volume further though seems to correct that. As for the voice assistant part, Alexa works very nicely with my ADT Pulse system. The Echo Plus easily picks up my voice and I now have Alexa controlling over 25 different lighting devices and thermostats in my house. Also, the Echo Plus was very easy to set up ... mostly automatic and I was up and running in just a couple of minutes. I gave it 4-stars only because "Alexa" gets confused now and then. Periodically she seems to lose communication with a device (light). Other times, she's unable to answer what should be considered very basic questions, or she totally misinterprets a command. Of course, those quirks may be more attributed to the voice-recognition software, rather than the Echo Plus hardware itself and fortunately those annoyances are minimal. Overall, the Echo Plus is a good choice, and it's even better now with the recent price drop.

The echo plus acts as a hub so you don't have to buy several different hubs for the different products. Sound quality is good and we enjoy all the functionality. Works well with ring alarm and even functions as a glass break sensor when the alarm is active.

Enjoying using the Echo Plus (2nd Gen) with Alexa and smart home hub. We are connecting motions sensors and other items for home security and it has been very easy to set up and use. We already had the Echo Dot (3rd Gen) so moved it to our bedroom to receive notifications, etc on as well. We use the Echo Plus in our living room area and both are adequate for us to hear in our small retirement home. Got a great deal through Best Buy and would def purchase again.

I bought this for my daughter who is handicapped, legally blind and can't use a phone. She has been getting training with it and she loves it. She can tell Alexia to call for help if there were an emergency (it sync's to my phone), turn on the lights and ask her to play music :) She can ask her to tell jokes, set an alarm or what the weather is going to be. It's unlimited and a great tool for her!

Alexa is nice and easy to use. Great to play music. Find the weather and lots more. controls your lights and much more..

Easy to use, speaker has good volume, love the Smart Home Hub! Easy to pair love it !

Small, compact, includea smart home hub. Easy to set up, easy to use.

Easy to set up. Finds music when prompted. Speaker sounds nice. Controls lights.

Easy to set up and turns my light on and good for music and information.

I love this thing. Speaker is good, music flows out. Alexa understands everything I tell her. I've started getting at least one alexa device for every room so I can have music blasting out during the holidays. If you can get this at a good price, do it. It's worth it if you know how to automate your home.

Overall, pretty good! I also have 3 2nd Echos and the Echo Plus 2nd Gen sounds better, fuller. The sound can easily fill a room, especially when stereo pairing. Although the sound can fill a room, it still is lacking. The sound is fuller than other Echo devices but I still wouldn't categorize it as a "full" sound. There's a little "twang" to it's sound. The sound is not as crisp as the Homepod (the best sounding smart speaker). The speaker is very functional, easy to setup and simple up use

How can you not love a device so smart and easy to use? I speak. It listens. It acts. I have exactly what I need without four separate remotes and it was super easy to set up, so much that I got an Amazon Fire tv stick, too!

I really like day at call because not only is a great play music but it’s also great for Demi lights changing channels and works very well with my fire TV and all of our electronics in my home I would recommend it for anyone add and works well with my two children who have autism very easy To use and makes life easier

We got this for our teenage son for Christmas along with the Phillies hue bulb for his room. I can't tell you how nice it is to be able to turn on the light without touching a thing. Helps him wth homework, workouts, even great for a funny joke to make you laugh after a rough day!

Love this Alexa. Amazon needs to work on command comprehension, but overall, this unit is great. Does what I need it to do. Mostly use as an alarm clock, "to-do" reminder and to listen to any song, anytime, which it's perfect for if you have iTunes, Pandora, Spotify or Amazon Music. Just call out the tune and presto. Love it! Bought the smaller dots for bedrooms, and bathrooms. All connected seamlessly. Very happy with this purchase.

I love Alexa and getting a smart home setup. I can say good morning and she turns on the light, starts playing my favorite songs, and so forth automatically. Sound it good enough to get rid of the other radios I was using.

My niece wanted this to play music while she worked in the kitchen, and loves it - great sound. Her husband really liked the Phillips Hue light too for his office and with the required hub built into the Echo Plus it was very continent and easy to set up.