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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 1365 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the Echo Plus (2nd Gen) for its excellent sound quality, ease of use, and the convenient smart home hub functionality. Many appreciate the straightforward setup process and the device's ability to control smart home devices such as lights. While some users experienced connectivity or compatibility issues, the positive feedback on sound quality and ease of use outweighs these concerns. The sleek design and strong bass response were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Cons mentioned:
    Responsiveness

    Rated 4 out of 5 stars

    Good device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid unit, but could stand a firmware update to make it more responsive.

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 3 out of 5 stars

    EchoPlus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo Plus is a wonderful item. The only problem that I am having my Echo Plus does not always respond like it should. I have ask multiple times before demand is met.

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 1 out of 5 stars

    Doesn't listen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I am extremely disappointed. I started with a Dot 1st Gen and Loved it so much that I bought the smart bulbs. I decided to upgrade and ended up buying this Echo and also the 2gen Dot. I hooked them up and thought everything was good. Welll I've been having issues with the newer gen not responding to me at all. I literally have to be within a couple inches of the echo or dot for it to hear me. I only have this problem with the 2nd gen. I moved my old dot to a different room and it listens and responds better then these 2nd gen. I plan to return it if I still can. I have family who has the 1st gen and its so loud and you don't have to be so close to it. Honestly this one is a downgrade.

    No, I would not recommend this to a friend