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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.8 out of 5 stars with 1365 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the Echo Plus (2nd Gen) for its excellent sound quality, ease of use, and the convenient smart home hub functionality. Many appreciate the straightforward setup process and the device's ability to control smart home devices such as lights. While some users experienced connectivity or compatibility issues, the positive feedback on sound quality and ease of use outweighs these concerns. The sleek design and strong bass response were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-7 of 7 reviews
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Unresponsive after only a year of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite a year of near-perfect use, it became finicky and occasionally unresponsive right as the warranty expired.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    don't buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very poor listening sound is good but don't recommend buy it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 2 out of 5 stars

    Okay buy google home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice awesome because of the built in hub but nothing special. Get google home dummy

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hard a hard time connection too any of my apple products .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Alexa

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as the lamp I purchased. Could not get it to connect to the other devices which it was purchased for.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is ok as a smart hub but the music doesn’t sound as good as apples HomePod and I could not use as a speaker for my tv

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor sound quality at higher volumes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course it works flawlessly with Alexa. I returned it for a Bose smart speaker and it was worth the extra money!

    No, I would not recommend this to a friend