The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,130 reviews
Rated 3 out of 5 stars
Echoes
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ok was not easy to put together all of them still in the boxes because couldn’t get all them to work properly together
Brand response from Amazon Devices Customer Support
Posted .
Hello, Gracie! Thank you for the feedback on your Echo Pop. If you want to create speaker sets with compatible Echo Devices you need to do so within the Alexa App. 1. Open the Alexa App and select Devices at the bottom of the screen. 2. Select the + symbol at the top right of the page. 3. Select Combine Speakers and select Stereo pair / subwoofer. If these steps do not help, and you are still having issues you can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful, thank you!
Rated 1 out of 5 stars
A mistake
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Couldn't figure out how to get it to work or to hook up to my phone or wifi. So it is just sitting around on the floor doing nothing.
This review is from Amazon - Echo Pop (1st Generation) Smart Speaker with Alexa - Midnight Teal
No, I would not recommend this to a friend
Brand response from Amazon Devices Customer Support
Posted .
Hi Aardvarka, thank you for providing feedback for the Echo Pop. I am sorry to see you have had trouble setting the device up. To set up your Echo Pop, first download or update the Alexa app on your smart phone, plug in your Echo Pop, open the Alexa app, select "Devices," then "Add Device," and then follow the on-screen instructions to set up your device. If you are in need of additional help please contact our Amazon Device Customer Service phone number at 1-888-280-4331. Thank you again, have a great day!
Rated 3 out of 5 stars
Drop speaker
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The speaker is good, however, the sound is weak since is only for a small bedroom. Overall is a good speaker.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrible product. Have had this for less than 4 months and it won’t even turn on. Used it to connect and extend our dot outside. That was spotty. Worked half the time. Brought it inside when not in use. Glad it was free. Not worth a penny.
Brand response from Amazon Devices Customer Support
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Thank you for your feedback Mac4588. I am sorry to hear you are having issues with your Echo Pop. Let's try some basic troubleshooting steps to resolve the issue. To reset your device and keep your smart home connections:
Press and hold the Volume down and Volume up buttons for 15 seconds. Wait for the light bar to turn off and on again. Your device enters setup mode. For setup instructions, go to Set Up Your Echo Pop. To reset your device to its factory settings:
Press and hold the Volume down and Microphone off buttons for 25 seconds. Wait for the light bar to turn off and on again. Your device enters setup mode. For setup instructions, go to Set Up Your Echo Pop. Note: This reset erases all your personal information and any device and smart home connections. Tip: If resetting your device isn’t helpful or you no longer want to use your device, Deregister Your Device from your Amazon account. Deregistering your device erases all device settings. If this information does not help, you can reach Amazon Customer service 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this information helps, thank you!
Rated 3 out of 5 stars
free with TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
too early to say how good this is, still trying to figure it out but it came free with the TV so why not try it.
Brand response from Amazon Devices Customer Support
Posted .
Hello BrianK, The Echo Pop is simple to use and set up. You simply plug in the device, connect to the internet with the Alexa app, and ask Alexa for the weather/music/news and so much more! Thank you for your feedback on the device, have a great day!
Rated 3 out of 5 stars
Alexia
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Audio not updated but connects to the television perfectly and my ring cameras