Customer Ratings & Reviews
- Model:
- B08J4C8871
- SKU:
- 6483323
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, overall performance, and ease of installation as significant advantages. Many appreciate its seamless integration with Alexa and the ability to control the thermostat remotely. The sleek design also receives positive feedback. A small number of users experienced challenges related to the C-wire requirement.
This summary was generated by AI based on customer reviews.
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work for me tried everything but would not connect so returned
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear Jack,
Thank you for sharing your experience with the Amazon Smart Thermostat. We're sorry to hear about the connection difficulties you encountered, which led to your return.
Connection issues can be frustrating, and while many customers successfully install this thermostat, we understand that compatibility and connectivity requirements can vary by home setup. If you're still interested in a smart thermostat, our customer service team can help determine if there might have been specific compatibility issues with your system.
Thank you for giving our product a try and for providing this feedback.
bluetooth thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the easiest to set up. it had the heat running when it shouldn't have. i need to look at it again
No, I would not recommend this to a friendGood buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well I like the wifi capability super sleek and neat looking too. Not too bulky
I would recommend this to a friendMakes me hate the idea of smart home tech
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works properly its nice but thats not very often and causes so many issues. The temp settings i pick always get ignored. In the winter time it was try to cool my home to 63 degrees which is just inefficient and foolish. Its always doing an “auto” even when I manually set a temp schedule and completely throwing temps out of wack and its causing issue with our AC unit as well. Not to mention how slow the Alexa interface is at times. Im going back to a regular thermostat after this.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Token2k8, I'm very sorry to hear of the experience you have had with the Amazon Smart Thermostat so far. Most common issues can be resolved by restarting the thermostat. Gently detach the device faceplate from the wall plate, wait a few seconds, and then reattach it.
If restarting your thermostat doesn't resolve the problem, you can reset the device to its original factory settings. A factory reset erases all data on the thermostat, including HVAC configuration and device settings.
On the Smart Thermostat, press the Up Temperature, Down Temperature, and Mode buttons together for 10 seconds, until rEs appears on the display.
Press and hold the Mode button for 5 seconds, until the device resets.
If these steps do not help, and you are still having functionality issues you can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful, thank you!
- Cons mentioned:Compatibility
Not compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned these items. There was a compatibility issue with our HVAC system.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Happy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and works great. Glad I bought it. Well worth the money.
I would recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth buying highly recommend if you’re questions it just buy it
I would recommend this to a friend - Cons mentioned:Compatibility
Millivolt thermostat, does not work with all AC.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to install and figured out my system is millivolt. Some system are direct 110V and also won’t work. This works only with 24V AC controller.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great  Amazon thermostat  love it highly recommended 
I would recommend this to a friend - Cons mentioned:Compatibility
Amazon Smart Thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would work great if our furnace was newer than 1999.
I would recommend this to a friend - Cons mentioned:Compatibility
No good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good! I had two different AC techs try to install and both said this product didn’t work. I finally bought the other “smart” thermostat and it worked like a charm. Avoid this at all costs!
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, grand, wonderful. No yelling on the bus!
I would recommend this to a friend Find a different one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The biggest problem with this device is that only one person can have it in their Amazon app even if the others are in your family.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Tough out of luck.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No fault of the product but it would not work with my York AC unit. Something about a c wire. I was trying to qualify for the SRP rebate and to have it work with my amazon echo.
No, I would not recommend this to a friend Huh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a Christmas gift and it didn't work out for the recipient. The thought counted anyways.
I would recommend this to a friend- Cons mentioned:Compatibility
Good theory, not for every system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not work with my system. I hired someone to come see what was wrong. It wasn’t my installation, it just wouldn’t go with my unit. Returned it, and bought a Hunnywell T9
No, I would not recommend this to a friend interface difficult to understand
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.loses wifi connectivity all the time. you can't program the fan in to the schedule. makes the whole thing almost useless.
No, I would not recommend this to a friendNot working and not support from amazon.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy this thermostat. Not working on new wireless devices. I make a ticket on amazon and dont receive any response from my problem.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Hugo! I am so sorry for the trouble you are having with your new thermostat. We would love the opportunity to try to resolve your issue that you are having with you. If for any reason our email or ticket is not responding to you, I would recommend contacting Amazon Customer Support directly at 888.280.4331 and you can reference any ticket or case number that you have open for it. I really do hope that we can greatly improve your experience and that this contact info helps some in doing so. Have a terrific day!
- Cons mentioned:Compatibility
Didn’t work with my house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work with my house I have a heat pump with my a/c and I couldn’t get it to switch over the heat kept blowing when I had it set to a/c
I would recommend this to a friend Amazon thermostat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing I disliked is that you cant control more than one under the same alexa amazon account otherwise works great
I would recommend this to a friend