Main Content

Customer Ratings & Reviews

Your price for this item is $489.99
Clearance
The comparable value price is $699.99

Customer reviews

Rating 4.9 out of 5 stars with 7696 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers frequently mention the excellent camera quality, ease of use, and the screen size as significant advantages. The lightweight design and strong performance also receive considerable praise, along with the ample storage capacity and good battery life. However, some customers find the price to be a drawback. A few also expressed a desire for more RAM and memory options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 362 Showing 7,221-7,240 of 7,694 reviews
  • Rated 3 out of 5 stars

    Most people don't need pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't see much of a difference between a regular iPad and the pro. Even the best buy people said there wasn't much. The only difference is the use of the pen. I have found uses for the pen as I have had to sketch simple plans for a few clients recently. It was very helpful to have the ruler option and pen in the Notes app to do this. But most everyone will be happy saving money and not going pro. The pen since it is Bluetooth drains the battery faster than a regular iPad without one

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Poor Best Buy customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet... purchased open box. Have had no problems at all. Alas... 20 days after purchasing, Best Buy dropped the price. A visit to the store's customer service dept. got a disinterested representative who stated their price policy and that even if her manager would do something, because it was purchased on-line it would have to be returned. Whatever that meant. Walked away with bad experience.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed in stylus. Excellent options.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First apple product. Wish Best Buy would provide courtesy classes. Not keen on how the stylus works/writes. Lots of options to learn. Impressed with battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effectively replaced my laptop.....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad Pro has effectively replaced my laptop and is more versatile than I had expected. Paired this with a Bluetooth back-lit keyboard case and is phenomenal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't see too much change or improvement over my ipad that I got in 2012. The accessories that you have to buy after you pay for the product are super expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its an ipad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WYSIWYG, not much new with this one, it replaces my air. the display is similar, camera has better resolution. I live in the apple universe so it works for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my 86-year-old mother. She is slowly but surely becoming acquainted with it. Each time she uses it becomes easier and easier for her.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    good tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad is a good tablet, but the essential features are available from other manufacturers for a much lower price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Does what I need it to. Great bright display. I wish that Apple made their keyboard for it a little better. Not a fan of it. Love the pencil though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's a good investment for school. Admittedly like all Apple products, you're going to be paying a premium, but it's a beautiful piece of hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Great Speed poor battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an upgrade from my ipad air however i ended up returning it within 30 days due to the poor battery life. I went from a tablet that i didn't have to charge for a few days to something that burns through battery in under a day. EVERYTHING else about the ipad pro was amazing, the speed, the pencil everything. I'm just going to wait until they work out this battery problem...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The service from the staff was excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to change the ipad pro because my wife did not like the color and get the correct discounts on the printer I also purchased. The staff were very supportive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok tablet. I think it is pretty limited though compared to an Android. Also I thought the battery would be better. Mine loses about 5-10% of the batter a night

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This I pad pro is horrible!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this I pad pro but it only lasted for couple of weeks, then the screen turn dark by itself. I exchanged it with another size I pad pro.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful design and color.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised when I found out the ipad price was reduced by $100. It was a graduation gift and her words were, "This present is awesome."

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OpenBox product arrived in good conditions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OpenBox product arrived in good conditions, all pieces included in the box are the same explained in the product description. Until now, seems that works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mothers day gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this originally for my mom and returned it for exactly the same thing + Cellular. If it had cellular then it would be 5. I love it other than that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this item is great. Had a few issues with the first one that I received, but I was able to return it without any issues and now it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with except for no USB port or memory card.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about the iPad Pro except for lack of USB port or memory card. Got it on a great post Black Friday sale so it was reasonably priced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accessories are what really makes this pro amazing. But since you can't use the pencil and keyboard on the non pro models...the pro is a winner!

    I would recommend this to a friend
Sponsored