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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3079 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, lightweight design, and solid performance of the Apple MacBook Air 13.3" Laptop. Many appreciate its compact size and long battery life, along with features like Touch ID. However, some users express concerns regarding the limited number of USB ports and the quality of the camera. A few also note issues with occasional overheating and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,079 reviews
  • Rated 2 out of 5 stars

    I prefer the Mac Pro,I purchase the wrong item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the Mac Pro.I used my husband Mac Pro and its much better than the Mac Air.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    MacBook Air

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well. I am able to use for what I what I need it for. I like that it connects to my phone. Have had no issues. It is good for basic needs

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Camera quality, Heat

    Rated 4 out of 5 stars

    Good school computer (Online school as well)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this MacBook Air 2020 (gold) for the new school year and I am extremely satisfied with it. There are some minor issues, but overall, I really like how connected it is with my iPhone, it is really convenient. Some things that aren’t so great are: the camera, the not touch screen, and the easy overheating. To start, the camera isn’t a big issue. It isn’t the best quality, I have to admit, but it’s not a major turn off point for buying this computer. One thing that does bother me sometimes is the screen. it looks touch screen, and confuses a lot of people who use my computer. I wish it was touch screen though, because of convenience. A lot of other manufactures are quite ahead of Apple in this aspect, so it is disappointing to see no touch screen. (maybe that’s because it would too much like their iPad) The last issue is the easy overheating. After having my camera on for a few minutes on online classrooms, the fans already turn on. I’m not sure how other computers compare to this, but it is a bit annoying. I’ve gotten use to it now though, so it’s not that bad. Overall, the MacBook Air is a really useful computer for college/high school students, as it is very light (I was surprised when I first held it) and convenient, especially for iPhone and Apple Watch users (you can unlock your Mac with your Apple Watch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple is moving away from Intel processors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is moving away from Intel processors which is fine. But. They will leave everyone with Intel processors behind and will not care about them at all. Wait for the new laptops to come out if you have to get apple. If not you can get a better computer for a way better price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Macbook Not Working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Macbook does not power on. All of a sudden it stopped working. Since it is beyond manufacturing the cost of repair is approx $500 (incl tax)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    selling an open-box AS NEW!!! UNACCEPTABLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this NEW and when we were setting up the finger scan the laptop told me that there was another apple-id already in the device. It is really bad that they sell something open box as NEW... Immediately returned and bought it from Apple Store. UNACCEPTABLE!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Love the Product..... Terrible experience at Store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this and extremely happy... i would recommend just purchase else where. I had the most unpleasant experience purchasing at my local best buy and "Manager" is the rudest which made my experience unpleasant. I will be returning this product and taking my business elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Credit offer has yet to appear on my account.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for offering 25 points... its likey worthless ..i'm still waiting for the credit on my account the sales person assured me i was getting for signing up for a credit card. She was great but either she over promised or your credit department didn't deliver.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrades

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I purchased two of these New 2020 MacBook Airs. She was upgrading from a 8 year old MacBook Pro and I was upgrading from a 2018 MacBook Air. So I'll be comparing both the 2018 and 2020 Air. Having both models I had the opportunity to compare the two. I'll start with the keyboard which is 100 times better now. The 2018 Air felt cheap and hollow unlike the 2020 Air. Style and look both models look the same and have little to none in difference.Display on the 2020 looks way more crisp and slightly brighter.Also sounds a bit louder then the 2018 Air but nothing to jaw opening. Performance is where I found its true strong point. Again comparing the 2018 Air model. Right out of the box from booting up to transferring my date from an external hard drive it performed very well and fast. I had the chance to test both side by side and the 2020 Air surprised me on every task I threw at it. Like other reviewers have mention about overheating when performing strainous task I have yet to experience this. I do believe if you're using this computer hard then this is the wrong model to have. This is why Apple makes the MacBook Pro model which can perform tougher task or handle hard core gaming. The 2020 Air wasn't designed for this even having the quad core processor. I do play games like Fortnight and it performs great. Fans do turn on but this is normal especially for gaming. Temperature have never reached to anything dangerous. Overall it's a solid computer and I'm glad I upgraded. You might ask why upgrade from the 2018 Air. At the time my daughter wanted to buy a MacBook but not spend the Apple price tag so I worked a deal with her and 512GB was more suitable for me being the 2018 Air was 256GB. And Last the new 2020 Air is slightly larger especially the bottom half (keyboard area) so all of my 2018 Air cases did not fit well. Some did fit but very tight or not at all. Hope this Help!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get one

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly disappointed from this purchase. The speakers are bad quality. The computer freezes occasionally and it’s practically new. I wanted to return it but my I was out of my return window.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    MacBook Air

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product that I have used for so many things! Sleek design and fast processor.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Angela dodd

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come with the accessories it said it would. And it was obviously used not just an open box. I will never order anything form them again I could of bought a new one for same price. It was a rip off

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Rose gold MacBook Air

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 years later and I LOVE my MacBook. It’s been holding up perfectly, I did make sure to buy a shell case for it and it’s still intact once the case is removed. Helped me get through my college classes and I use it day by day for Netflix, shopping etc. Great purchase !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORST

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE WORST SERVICE FROM BEAT BUY NEVER RECCOMEND THEM AGAIN AS ELITE PLUS MEMBER

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MacBook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate it it’s stupid. Waste of my time and energy and money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Excellent condition- HA! Yeah right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sold a locked computer to me. They wasted my time. I hate you guys.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Computer for College Student

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my daughter to take to college. She loves it! It does everything she needs it to do and more! There has been no problems with this computer. I bought it in 2022

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I cant any get any app which i can get in my iphon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good quality...................................

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer!! I am a realtor and also sell on social media and this laptop has been everything I need and more!! Plus its CUTE!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product good service bad cant getthru to cust service

    I would recommend this to a friend
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