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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5145 reviews

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97%
would recommend
to a friend

Customers are saying

Customers often highlight the protection, peace of mind, and coverage that AppleCare+ offers. They appreciate the warranty and replacement services, and many consider the price to be reasonable for two years of coverage. On the other hand, some customers dislike having to pay a deductible, especially for cracked screens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 5,145 reviews
  • Rated 5 out of 5 stars

    used twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far only had to use twice. One for my iPhone and once for my wife's iPad (she actually ran over it LOL. There are better warranty's out there to be had but I'm sure glad i had this one. It's better then nothing for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extended 2-year Apple-Care for the iPad Pro I bought for my husband. He works in a very busy shop and you never know when an accident may happen.. for the price you really can't beat this extended coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dont buy ipad without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't buy ipad without it. it's not that expensive once you consider how expensive the ipads are. In my experience, you need it when you don't buy it and you do you when you don't buy it so I always buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AlwYs Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the Apple Care for any Apple product. You don’t want to get stuck paying if it goes bad. So far I haven’t had to use the repair plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time I purchase and I watch. And made the mistake of not buying after it felt and cracked screen. Not making sane mistake twice so it’s a must cop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have anything that happens to your product they will cover it. Gives you piece of mind that your covered and all claims are and go very smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have insurance on pricey products! I have used this plan on all of my apple devices and I have actually had to use it to get my phone fixed/replaced due to a manufacturer issue/problem. Glad I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential Coverage for Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having kids makes this a must buy. I can guarantee they will do something to your apple product on day 31 or day 91 under standard coverage. This gives you a little piece of mind......at least for 2 years lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wont buy without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care so i can play without worries. IPad Pro is a investment that I would want the best care Apple has on the market.Spills, drops or creaked screen I am covered. Worth the cost, thanks Best Buy and Apple Care!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have for apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say this enough, worth buying for that JUST incase... Apple products are made well but they are REALLY expensive so this is a no brainer for me. Not that i'm careless, just want a piece of mind that I'm covered..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. I like how you can use it at any Apple store. And it’s also at a really good price point. And knowing Apple techs work on it is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally dont buy protection plans on my apple phones but since I expect this to last me longer than my phones do, I definitely wanted to get a plan and so happy I did! Especially with kids who like to touch it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anything can happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything can happen with electronics. It can get wet, you can drop it. Keep it protected so you don’t have to spend the same amount of money to purchase a new one in the event that something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What it says on the tin.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned/currently own any number of Apple devices, and while - knock on wood - I haven't had to use the Apple Care+ save for once or twice, it's a no-brainer to purchase in conjunction with any new Apple product. (Note, I *have* had to use it on an Apple Watch series 3, and that was so painless, I couldn't believe it.) So yes, you need this for the peace of mind. I can guarantee you'd rather buy it and have on the off-chance you need it, than be facing disaster (thinking especially in the realm of laptops) if you don't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to be covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy that I got this 2 year protection plan, you never know when or if you would ever need it. And it wasnt expensive! So I get the ease of mind knowing I am covered in case I need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase an Apple product, buying Apple Care is a must. Coverage insurance for these expensive products are worth being taken care of and protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Apple care I have been more at ease with my watch. I don’t worry about dropping it or if we’re o break. With Apple care I know I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price for a fantastic service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always great to have an extended warranty. And the prices for this Apple AppleCare service is cheaper at Best Buy than at Apple!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance for your expensive Apple products. Apple does a great job in customer service. They have an excellent skill set in resolving soft-wear issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your “Stuff”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to pay for an item that might get easily broken, protect it. I Have had to use AppleCare in the past and they stood behind their product.

    I would recommend this to a friend
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