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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 692 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Essential 1-Camera Outdoor Wireless 2K Security Camera, particularly praising its excellent video quality, ease of use, and simple setup. The camera's overall performance, night vision, and motion detection also receive positive feedback. However, some customers have expressed concerns regarding the battery life and connectivity, while others have mentioned limitations with the mounting options and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 692 reviews
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Excelent Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, easy to use and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our cameras. They have a really good picture. They die kinda fast but we have 3 so usually charge one at a time .

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery life sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you want to climb a ladder every three days to them plug your camera in to charge for hours and hours then this is the camera for you! this is my second camera because the first one wouldn’t even charge anymore after we had a rain storm which these cameras specifically are meant for outdoors. the new one the battery has only held a charge for three days when advertise hold battery life for at least two months even at max usage. I’ve contacted Arlo and they inform me it’s because of my power adapter that I’m using which is a 5V. 3A not a 5v 2a. I was told my 3A was a fast charger, which it is not and so therefore that is affecting the battery life. Which makes no sense because I use the exact same power adapter to charge my Arlo essential first generation spotlight outdoor camera and it is still maintaining its battery life atxa normal rate. like I said, I’ll probably return this camera. As far as the video quality it’s nice. I can’t complain.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.

      Additionally, we'd like to learn more about your concerns about your damaged device. Please reach out to our support team so they can assist you by navigating to Settings>Support within the Arlo app to explore the available support options.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Good starter camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 different series of Arlo and they all charge differently, I don't like that. These cameras are pretty good but just not as good as some of the more expensive series, but they'll do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Home Security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the way the cameras work. They are Great cameras and work great. The only problem is that you cant use them without paying for a subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with these cameras quality of picture and video.great product and batteries stay charged for a very long time.very pleased with the ease of install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Arlo Essential Cameras.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work great. Installation and setup was very easy. Could not be more pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 2 out of 5 stars

    Poor battery and require too frequent recharging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Discharges to fast. Frequent recharging required. 2. Almost impossible to connect to Arlo hub which I already have with other Arlo cameras.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, easy to use and easy setup. Only downfall is the battery dies quickly if the sensitivity is up at all

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    They are okay, read the fine print.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay. But having to charge them all the time may become tedious. If you set the up to record all the time they run the battery down. But if you set them up to record only when there is motion then the battery last longer. Kind of a catch 22 if you know what I mean.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a surprising quality and easy installing equipment. This set of cameras was so easy and straight forward to install that I not even thought about the hard time I had with the previous version. Excellent image quality!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Need to be charged? Quick battery life? Why.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras but they must be charged… I would rather them be wired or longer battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Camera outside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these cameras to put around my home. They work great outside and have really good quality on the video it records and saves automatically.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are great. The reason for 4 stars is due to battery drainage quickly.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great but already not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras great but 2 months in and one already is not functioning correctly. It won’t turn on despiste being charged

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Night vison is terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off the night vision on these cameras are awful. You literally need the flood light on the cam itself just to be able to see 2 meters out. I also have several outdoor ring stick up cameras on my property and compared to the Arlo essential the ring stick up cam beats it by a mile. On the Arlo when you click to access the cameras it has at least a 5-7 second lag and thats with excellent wifi signal. Compare that to the Ring stick up cam which is only 1-2 second lag when looking at live video. Also batteries dont last long on a full charge. Before setting them up outdoors i charged them all to 100 %. After 5 days one is already down to 30% charge and another is down to 10%. It’ll depend on how much those cameras activate when sensing alot of motion. Now compare that to my ring cameras that last 3 months on a full charge. I bought these only sale for $199 and i actually feel like i got ripped off even at that price.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thank you for your review. The delay you are experiencing is normal behavior. A slight delay is expected as the camera must communicate with the Arlo cloud when live streaming. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Annoying

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To complicated to use and hard to download from the library to the computer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I wish it was how it use to be the subscription service is the only sad thing for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Arlo outdoor camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wished the view was a little wider but works well, easy to install and value priced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and great picture quality. The app is also easy to navigate.

    I would recommend this to a friend