Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 4,653 reviews
Rated 1 out of 5 stars
Don’t do it!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Probably the least reliable cameras you can buy. The app logs you out several times a day, and will not save recordings while logged out (and thats IF they decide to save in the first place)
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hi marissag,
Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards, Arlo Team
Rated 5 out of 5 stars
ARLO CAMERA
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
HAVE PRO 4 AND ONE WAS PENETRATED WITH WATER WHICH CAUSED NO VIZABILITY SO THEY REPLACED IT WITH NEW ONE
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up. Mounts quickly to trees, on decking. Satified with my purchase.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 1 out of 5 stars
ARLO cameras are useless.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not worth it! I bought nine cameras. Most of them don't work and the TotalTech service from BestBuy can't fix it.
They are installed outdoors but don't work when it's cold. One camera does not work at all, another one does not save clips and another one says it needs new battery although it's connected to a power outlet that has power. One just died after a power outage and I can't get it to work again.
Thanks for sharing your review and thank you for being such a loyal customer. We are sorry to hear you are experiencing all these issues.
For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards, Arlo Team
Rated 5 out of 5 stars
Execllent product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the arlo Pro 4 camera. I like the features that it has. i will to purchase a second one but the price is on the high side
This reviewer received promo considerations or sweepstakes entry for writing a review.
Would have given 5star rating if it wasn't for the setup process for the hub glitching out and not working. We did finally get it but it was a process.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend
Brand response from Arlo Team
Posted .
Hi Bill,
Thanks for sharing your review. We are happy to hear you were able to install your Arlo Smart Hub. If possible, we would like to learn more about the hub glitching out concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards, Arlo Team
Rated 5 out of 5 stars
best outdoor
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So much better than blink. app opens quickly to see movement. Purchasing a second
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought the Arlo system, only concern is how sensitive they are to the wind. Camera clarity is really good.
This review is from Arlo - Pro 4 Spotlight Camera, 2 Pack - VMC4250P - White
I would recommend this to a friend
Rated 5 out of 5 stars
arlo security cameras
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Arlo cameras are very good security cameras for my home. This is a very good product.
This review is from Arlo - Pro 4 Spotlight Camera, 2 Pack - VMC4250P - White
I would recommend this to a friend
Rated 1 out of 5 stars
Good cameras….but need costly subscription
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this particular brand because of the reviews I read online. What wasn’t explained was the fact that they required a subscription to function. Returned and bought Ring instead.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hi 1largemember,
Thank you for taking the time to share your honest review. Your feedback will be provided to our development team.
Best Regards, Arlo Team
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Defective & Poor Battery Life | Lasts 1-2 Weeks
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would not recommend. 2 out of the 3 cameras battery life last about a week not the 6 months that they claim. I swapped the batteries out to see if it was a bad battery but it was not the battery. Arlo Pro4 are defective devices. One star for the one camera that has an average battery life about a month. I guess that's better than the other two. Thumbs down to the quality of the devices.
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Thank you for sharing your Arlo Pro 4 experience. The Arlo Pro 4 camera batteries last approximately 3–6 months with average use. Average use assumes that you are using Optimized or Best Battery Life video settings and that your cameras record for approximately five minutes per day. The following environmental factors also reduce battery life: 1) Temperatures below 32°F (0°C) 2) Low-light environments that require infrared sensors to work harder and 3) Weak connection to the base station/router. Check out this article for tips on extending your Arlo Pro 4 camera battery life: http://bit.ly/2p4WquW. If you require additional assistance, please send us an email at [email protected] and include a screenshot of your review, your email address linked to your Arlo account and your contact number.
Rated 5 out of 5 stars
Arlo pro4
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great wireless security system. Excellent price. Activation could be improved...
This reviewer received promo considerations or sweepstakes entry for writing a review.
When it takes video if something else happens at the same time or within 1 minute it doesn't catch it.
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
I would recommend this to a friend
Brand response from Arlo Team
Posted .
Hello,
Thank you for taking time to share your feedback. We want to clarify that there are multiple ways to optimize the motion detection of your Arlo cameras detailed here: https://kb.arlo.com/1015583 and get more details about managing motion detection sensitivity here: https://kb.arlo.com/41.
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best Regards, Arlo Team
Rated 1 out of 5 stars
Awful camera
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Camera is awful i wouldn't recommend this product to know one i have had these cameras for 3 days and there nothing but a headache
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - Black
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hi,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards, Arlo Team
Rated 5 out of 5 stars
Amazing
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love them, with Alexa is the perfect duo it detects what it really has to detect love the arm and disarm feature...
I would recommend this to a friend
Rated 1 out of 5 stars
Terrible contractors
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
could not install when they came after waiting for a month and they went up in my crawl space and saw air condition and came back down, one guy was too heavy to go up there
This review is from Arlo - Pro 4 Spotlight Camera Security Bundle - 3 Wire-Free Cameras Indoor/Outdoor 2K with Color Night Vision (12 pieces) - White
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Arlo
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love all the alro cameras. Just wish this one would connect to a solar panels like the alro pros do.