Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $159.99
Clearance
The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,470 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    great modem router combo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router modem combo is really only necessary when you have a landline and a phone to use. If this is your situation this is the one to get, its fast reliable and well made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great for xfinity (comcast)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want to rent a router from comcast xfinity so I picked this up and I am very happy with it, high speed, works great and easy to hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    No more paying monthly rental fees.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this so that we could stop paying monthly rental fees to our internet/phone provider. It was easy to set up and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Reliable and high quality

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in order to rid myself of the modem rental fee with my cable provider (Comcast). It works well with my Triple Play package (TV, Internet, and phone) and haven’t had any issues. Hardly ever experience downtime, and when I do, it’s Comcast’s fault, not the modem’s. Easy to set up, but beware that you need to contact Comcast to give your modem info so they can hook you up. It wasn’t completely plug and play for me. Very happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Nice modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up right out of the box. Speed is good for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Own Your Modem!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why "rent" when you can "own"! Easy set-up and flawless operation. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Replaced Netgear Nighthawk Modem Router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and it works far better than the NetGear Nighthawk that I had.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Super Fast

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast and easy set up. Tried a few others and this was the best by far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great WIFI router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is easy to hook up and set up. Download speeds are good and I don't have to pay the cable company a monthly rental fee for their router.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great modem for a Comcast/Xfinity accout.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It delivers the speed I was looking for. Seamless installation. Optional onboard battery for backing up the telephone is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great router for Comcast phone compatability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the rented Comcast router. Works great and was easy to set up. This router handles the highest Comcast speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Arris Surfboard Modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and works great, would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is awesome. extremely fast, easy to set up, handles all of our devices and streaming services with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Cuts the xfinity monthly charges

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as I was tired of the monthly xfinity modem charges. Works as it should and has the same speeds I was getting while using the xfinity modem/router. The one con is that it will not support the xfinity xfi app so if enjoy using that feature then this isn’t for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi router plus xfinity phone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last wifi router/ phone went bad and the geek squad service plan tried to fix it and they couldn't so they replaced it with this. We have had it for about 6 months and we couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great router, modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our other Arris died after a lightning strike, we immediately bought another same model. Easy to setup, fast speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Our best choice

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated our Wi-Fi, and instead of renting the router we decided to buy one and we’re basically making our money back with how much we save a month! Plus this is a router and modem which is a plus!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Wi-fi

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and convenient. I like that the cable modem and WiFi router is all in one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid Modem/Router Combo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage and signal strength was great, setup was easy, but I was unable to get some of my Google devices connected to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy Set Up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. So far works great, just as good as what we were using from Xfinity.

    I would recommend this to a friend