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Customer Ratings & Reviews

Your price for this item is $159.99
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Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,470 reviews
  • Rated 5 out of 5 stars

    Used for VOIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an ancient modem used for a VOIP phone system. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great WIFI router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is easy to hook up and set up. Download speeds are good and I don't have to pay the cable company a monthly rental fee for their router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Wi-fi

    Rated 3 out of 5 stars

    Not Spectrum compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for wi-fi and internet. Was not compatible with Spectrum voice. Probably great with Xfinity and Comcast. Would not recommend for this area covered by Spectrum.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great modem for a Comcast/Xfinity accout.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It delivers the speed I was looking for. Seamless installation. Optional onboard battery for backing up the telephone is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Nice modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up right out of the box. Speed is good for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Replaced Netgear Nighthawk Modem Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and it works far better than the NetGear Nighthawk that I had.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Super Fast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast and easy set up. Tried a few others and this was the best by far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    No frills performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a solid router/modem combo. It's ready to go right out the box and does live up to the advertised speeds on the box. It doesn't have allot of fancy extras but it is very solid for gaming, streaming and coursework.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great router for Comcast phone compatability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the rented Comcast router. Works great and was easy to set up. This router handles the highest Comcast speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is awesome. extremely fast, easy to set up, handles all of our devices and streaming services with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Cuts the xfinity monthly charges

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as I was tired of the monthly xfinity modem charges. Works as it should and has the same speeds I was getting while using the xfinity modem/router. The one con is that it will not support the xfinity xfi app so if enjoy using that feature then this isn’t for you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great router, modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our other Arris died after a lightning strike, we immediately bought another same model. Easy to setup, fast speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Arris Surfboard Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and works great, would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Wi-fi

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and convenient. I like that the cable modem and WiFi router is all in one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid Modem/Router Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage and signal strength was great, setup was easy, but I was unable to get some of my Google devices connected to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This router has been great and easy to install !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has been a great purchase. I receive a strong signal and it was easy to install. I would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great Combination Modem, Router and Telephone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get my internet, TV and telephone through Comcast/Xfinity. I didn't want to rent monthly the modem/router from Comcast/Xfinity so I went to Best Buy to purchase my own. Comcast/Xfinity had a hard time getting my purchased ARRIS unit to work in their system which was a Comcast/Xfinity problem and not a problem with the ARRIS unit. Once Comcast/Xfinity got the ARRIS unit into their system the ARRIS unit has been working nonstop flawlessly for the 2 1/2 months it has been in operation. I would recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy Set Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. So far works great, just as good as what we were using from Xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    easy and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product was very easy to install--only took a few minutes. and it is noticeably faster than the modem/router that it replaced

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Excellent signal strength. Very easy to set up and get working.

    I would recommend this to a friend
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