Customer Ratings & Reviews

I was planning on upgrading my modem to AC- plus save some money. I contacted the company and worked through Comcast to get the new modem activated. Once activated works like a charm - more than satisfied -Plus it seem to be faster than the old modem and haven't noticed any lag time

working well, no issues so far. set up was not that hactic.

I purchased this product to replace the rebuilt, unreliable modem/router that was being provided by Comcast. Even the personnel in the Comcast store confirmed that the units they were offering were rebuilt and just one category above garbage. I need reliability and this product has provided exactly what I needed.

The modem was easy to set up and use. So far, it has worked as expected. The only downside is that the number of ISP's that it will work with is limited. Prospective purchasers should contact their ISP before purchasing to ensure that it will work with their service.

Works really good except for the wireless TV with Comcast. Advertises as Comcast compatible, but because of a security issue between Arris and Comcast, Comcast will not support the wireless TV MoCa part. One of the reasons I bought. Disappointed, so check with local carrier before buying. Arris blames it on Comcast. Comcast says Arris will not institute security features Comcast wants. Arris should not be advertising as Comcast compatible but they do! When challenged, Arris told me it works for everything else so I should be happy especially since it is Comcast's fault. So much for customer concern! Had it not already been hooked up and programmed it would have been returned and Arris told where to stick their non-compatible compatible modem.

Purchased the ARRIS - SURFboard AC-1750 Dual-Band Wi-Fi Router with 24 x 8 DOCSIS 3.0 Cable Modem to avoid paying the rental fees. This modem is compatible with Comcast Xfinity services and I've had no problems since installation. I'm happy with this purchase.

This was a great investment. It will save me 168.00 a year in lease fees. Replaced my xfinity router/modem. You will need tech support fro xfinity and possibly Arris. But still a great purchase. Works great.

I bought it to replace a paid cable modem and a home router in order of improving the I door service and meet comcast claims. I'm getting what I was asking for. Getting comcast speed in the house as requested and expected. The only down side. It's a bit expensive to my opinion.

A little pricey but it was one of the few modem&router combo that worked with our provider xfinity and the bundle we purchased. Good investment overall. Cheaper than having to rent one from xfinity for 1 year and we have a 2 year contract with them. So definitely saving money overall.

Excellent Modem. It saves me money instead of paying my internet provider each month for rental

Excellent product at a reasonable price. Very informed sales person.

I want to recommend this product. But I can't give a total thumbs up. My issues may be related to Comcast but a conclusive diagnosis remains elusive. I bought this to replace the almost identical modem leased from Comcast. Cons: 1- without Comcast, MOCA doesn't function and Comcast won't help (apply firmware) 2- certain unidentifiable circumstances cause the GUI interface to behave very very very slow. Arris support - blah! 3- either the modem struggles with Netgear Orbi or vice versa, either way not good 4- can't use Xfinity features (if desired) 5- Stability. Here again the issue may be with Comcast but neither Comcast nor I can determine why one moment performance rocks and seconds later performance tanks (speed). Some times there's a outright stall. Pros: Features Speed when stable Router Telecom

Had to buy a new router for use with Xfinity so did not have to pay monthly rental to Xfinity. Easy to set up and customer service was very helpful. Good product for price. Prompt delivery.

Works great! Hits the speeds of my internet plan perfectly.

Purchased this to replace the modem I was renting from provider to save 12.99 a month. It’ll pay for itself before the contract ends and it works better than theirs and has faster speeds!!! The exact one they gave me just different color and I own it!!!!

I bought this modem because my internet with Comcast was super slow I had the Comcast workers come out several times to help with the internet speed, he said I needed to upgrade my modem to get more channels. The insternet has been a lot faster and no problems ! Highly recommend

Unboxed it and connected it per directions. It initially was setup by comcast and worked great. Then comcast turned me off, had to go through that process again and had multiple problems with comcast. The modem was fine they just could not decide if they would accept it.

I bought this combo since my older combo was failing. It worked very well, especially since it had to go through two bathrooms to get to the main living space and never had an issue with wifi dropping. Works like a champ!

The ARRIS - Surfboard was an easy set up and I like it much better than the Net Gear I replaced

The ARRIS AC-1750 Dual Band Wi-Fi Router lives up to the expectations of a consumer in today's age. Capable of two bandwidths and offers wireless phone application as well. Some setup is required at first. But this unit has excellent capability and distance.