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Customer Ratings & Reviews

Your price for this item is $159.99
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Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,470 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    reveiw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit was defective. The second unit works great. Would buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an old modem with this one and now am able to use wifi in far reaches of the house as well as the Roku I recently purchased for the TV's that aren't attached to my cable service. Very happy to own rather than rent from Comcast!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Needed this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my comcast modem/router with this model and it looks exactly the same and works the same as the one issued y comcast -only difference is this one is white. I got it to save the monthly rental charge from comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the product for the past year and still standing strong. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. So glad I was able to purchase it at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean trasition from our Xfinity router. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Internet, WiFi & Voice Modem/Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ARRIS SURFboard 4 in 1COCSIS 3.0 cable modem, 802.11 WiFi, 4 port ethernet router and 2 port telephone modem works great. It is certainly better than renting one each month from Comcast/Xfinity. It was easy to set up even for a non-techie.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Perfect replacement for Xfinity Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is on the higher end on price however is a direct replacement for xfinity voice and data modems. It will take about 13 months to break even but after that its all bank. Only regret is waiting this long to get one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used other modems in the past but I’ve had to return them because they stopped working. I’ve had this modem for 9 months now and it is working fantastically!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem for the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, but make sure you go on line as per instructions before you call xfiniti to set it up. If not the internet will not connect, but it can also be done afterwards. Then all is good. nice to save on the rental fee from xfiniti

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xfinity is compatible as they say, but getting it to work took 2 hours. I think they make the installation difficult so you will return it and continue to rent their modem/router.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Arris Surfboard Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works very well and exactly as described. It allowed me to swap out a rented Xfinity/Comcast router/modem which I was renting from Comcast for a bundle of services including VOIP telephone, cable TV and high-speed wireless Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Met my needs. Satisfied with the purchase.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was among those recommended by xFinity when I added their VOIP phone service to the internet and TV service that I already have. (I previously had a Motorola router). Connection was easy and the unit has performed well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT, BETTER THEN PRIOR MODELS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works amazing. Very easy to connect with XFinity, and no too large.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Exactly what we needed!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router to replace the one I was renting from Comcast. Now with working from home, I have multiple devices connected wirelessly to it and it has worked without any issues!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super satisfied with this item. I got it for my son for college and it works extremely well! Im going to buy another one for home to replace my current modem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Simple changeover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No noticeable changes between the ARRIS SURFboard AC-1750 and the one rented from Xfinity. This will pay for itself in just over a year. Just as fast and flawless as original supplied by Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Router/Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We seriously needed to upgrade and got tired of paying for a monthly service fee with our old one. This has combined our old router and modem into one freeing up valuable desk space. YES I recommend it. It has already paid for itself!.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent Router for Comcast Xfinity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works perfectly with Comcast Xfinity. Easy set up! Save yourself some $$$ on renting a modem. Very pleased with the setup and clean look of this router! Thanks ARRIS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent home modem/router combo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! Works especially well with Xfinity. Would recommend to anyone with smart TVs, computers, connected tablets, and cell phones. A one stop shop that doesn’t crap out on signal strength with multiple connected devices.

    I would recommend this to a friend
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