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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 262 reviews

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90%
would recommend
to a friend

Customers are saying

Customers consistently note the value of the 17-inch screen, with many finding it a great size. The laptop's affordability is also widely praised, with several customers describing it as a good beginner laptop for the price. While some customers have concerns about the keyboard, many are pleased with the sound quality and storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 262 reviews
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to run several different programs, software and applications for work. It's fast and reliable. I love that the speakers are loud. the camera is a bit blurry for me however. I was expecting a c

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Keyboard, Operating system

    Rated 4 out of 5 stars

    Fast, but with some quirks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is smoking fast. 7 seconds till it asks you to log in with your password. A minute later, or less, and it's ready for action. But, it is encumbered with either Windows 8 or 10, which I don't like, and which causes some problems here and there with some software and some hardware. Not ASUS's fault, but Microsoft's for constantly changing the Windows interface and making things more complicated by hiding stuff that we used to be able to find easily. The one thing I don't like about this machine is the misleading description of a "lighted keyboard". I was hoping each key would be illuminated, making the keys easier to see. But, the keys themselves are not lighted. There is only some reddish light shining through in the background, under the keyboard. It's more of a gimmick. It doesn't make the keys any easier to see. In fact, you'll need an outside source of light to be able to see the keys clearly. Also, I hate it that I have to press the Function key before hitting the volume buttons up or down. That means using two keys (and two hands) each time you want to change the volume. Why can't ASUS program the volume keys to control volume by themselves, without needing the Fn key? Hewlett Packard (HP) laptops can do this. But, hey, it's still a fast machine!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size, Speed

    Rated 5 out of 5 stars

    Great computer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a 17" laptop under $400, frankly, I had low expectations. However, I have been pleasantly surprised by this Asus. The screen is great, the keyboard action is nice and it is relatively fast for how I use it--With Word, Excel, and browsing the internet. I'm not editing videos or playing graphic intensive games on it, so those might run slow but that's not why you buy this computer. I am a bit concerned about the plastic housing on it, but it is probably no worse than most computers. We'll see. After a month of ownership, I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size, Windows 10

    Rated 4 out of 5 stars

    Large screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is large. Boots pretty fast. Windows 10 is nice. This a solid product for the price -- not the best, but very good. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Does what it's supposed to do well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my 9 year old. For the typical Internet research and pc mine craft gaming this laptop works great! She loves it and for the price, I like it too.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Screen size

    Rated 4 out of 5 stars

    A perfect lap top which I continue to enjoy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lap top computer I decided to buy (17,3 ASUS) furnished me with a good sized screen. For a senior as I am I have found it quite easy to adapt to. Some portions of the operation were helped immensely by the Geek Squad but it is a pleasure to use this computer and I feel quite comfortable with it even though it has been less than month since I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good value - desktop replacement for Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value- large screen - number pad -Optical drive USB3- HDMI- VGA - Huge storage. Odd that the HDD is divided into two partitions (400 & 600) on delivery, but handy. I3 CPU is a tad slow booting and loading apps using windows 10. Once loaded all works great. Good desktop replacement for web and office work. Large.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Screen size

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this computer to all. I like large screen. the asus lap top seems to last a long time. it is easy to use. seems to hold battery for a reasonably good time. the screen color is easy on the eyes. if I purchase another computer for my office assistant, I will definitely purchase this same computer for her. I had a hard time deciding wether a desk top or lap top...I know now my decision on this asus lap top was the perfect choice!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Good basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for the size. The only downside is the keyboard. The space bar doesn't work very well. The keys stick also. It makes it very difficult to type. I have to punch really hard.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size

    Rated 5 out of 5 stars

    Great laptop even for a non techie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer ----excellent price ! This computer is easy to use and windows 10 is fun to learn. Love the 17 inch screen and Cortana is a plus! Went in to buy a Dell and found this with all the same features for much less.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size

    Rated 4 out of 5 stars

    Good inexpensive laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good inexpensive laptop for the price, big screen, light enough to carry, but no scrolling option on finger pad, you have to use the arrows to scroll down page.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good display, well worth the price. Not so happy with the mouse controls, seems a little too sensitive. Fast performance surfing, watching videos.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good buy and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer stopped working and I need something fast and with lot of storage capacity for photos and music. This computer is perfect for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 4 out of 5 stars

    Great laptop for my high schooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Laptop for my son, to get him off our computer, for him to do his school work. Working very well, large screen, quick and lots of memory.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    My daughter loves it.... screen size is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen size is awesome.... Sound is very good... she mainly uses it for internet and watching movies.... works perfect for her

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. The keyboard is comfortable, pretty fast, not heavy and have a lot of space in the hard drive. The screen size is very good for movies and work with MS Office.

    I would recommend this to a friend
  • Pros mentioned:
    Windows 10

    Rated 5 out of 5 stars

    Very good purchase for $400

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus sells a 4.5 star computer with this one. No problems with set up, internet connections or adding our own programs such as Microsoft Office. Windows 10 is simple enough to learn and Cortana is very helpful if you need help finding something on the computer. Our only con would be that there is only one sensor under the space bar so you need to hit it in the center or a little heavy for the "space" to appear. But, for as good as this inexpensive computer is, we consider it non-issue. Highly recommend this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Vizio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 65 inch Vizio! Easy set up great buy! The picture is outstanding! Sound is great too! Upgraded from a 52 inch and it was a great choice! We plan on wall mounting it but it still fits perfect on its stand!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Asus is a very good computer brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Asus & love it. My granddaughter needed a new computer so went to Best Buy & found the Asus on sale for a great price which made a wonderful Christmas present & she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Excellent for basic computing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initialization was very easy. Everything worked or loaded as it was supposed to on the first use. I have had the laptop for few weeks and it performs nicely for basic computing, e-mail, web connectivity. 17 inch screen and resolution is good. Grand children have also used the computer for games. No complaints from them. 6Gb memory is a plus for a computer in this price range.

    I would recommend this to a friend
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