Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $549.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.1 out of 5 stars with 537 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers love the touch screen, speed, and affordability of this 2-in-1 laptop. They appreciate its large storage capacity and find it suitable for gaming and schoolwork. However, some customers have concerns about its reliability, with reports of freezing and unresponsiveness. Others have expressed dissatisfaction with the hard drive speed and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 537 reviews
  • Pros mentioned:
    Fast
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. Definitely stays cool and It is very quiet. Battery life isn't much but I understood that before purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Price

    Rated 5 out of 5 stars

    gamer and college work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer to handle gaming and everything you need for college. A great balance at a fair price. It even had features I only discovered after starting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Excellent & Worth the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my son whom is a college student...major game designer. This laptop does everything for professional and personal usage. Its worth the buy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really enjoying the new laptop memory, speed &size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have been quite satisfied with the function and feel of the ASUS laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every detailed I need is doable on this product. Works best for my work load.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable, easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Asus pc. We like the design and it has been very reliable

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Bad experience on upgrading computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return computer after a few weeks. It kept locking up on me. I am staying with the same computer because the Asus I had earlier was quite reliable. Hoping that this one works correctly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a geinuine product. I'm really glad that Best Buy recommended this laptop to me. Folds into a tablet, makes it easier to enjoy my shows and movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS 15.6 screen, 2 in 1, laptop is a cut above it's competition. Pricing ,quality and durability of this laptop easily made my decision to purchase. Set up was fast and ASUS help is extremely easy. I highly recommend this laptop for home and business use.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Price

    Rated 5 out of 5 stars

    Great Computer for the $$$

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $465 for this laptop as an open box item, and another 5% back by using Best Buy credit card. This laptop is great for daily work and some gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Gaming

    Rated 5 out of 5 stars

    great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    runs cool. fast. does everything its ask to. my granddaughter loves it. ts for school but she also games on it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Packed with storage.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always been a HP household, but we now have 3 of these Asus Laptops. Two in the chocolate black and one in black. More than enough memory and speed for the casual user and a really nice appearance. Great price since I got it on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop, fits all my needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works smoothly, quietly and efficiently. Video works nicely. Sleek look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't got it yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was supposed to be here two days ago. No email or phone call yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was exactly what I budgeted for this purchase.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an affordable laptop where I still can use as a tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy getting used to new laptop with updated Windows & Office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no glitches yet. Big screen, lots of memory.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Couldn't be happier!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are casual users, mostly for uploading and downloading pictures, internet surfing, watching videos, etc. This computer makes me want to do more!! We bought the bamboo pen at the same time and it is awesome as well. This laptop is fast, the flexible hinges make is easy to use anywhere, and the battery life is great too. My only "complaints" are that I wish it came with a longer charging cord and my husband wishes it had a backlit keyboard. Neither is a deal breaker, and we feel like we got a fantastic maching at a great value!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer has i7 chip and Nvidia Geforce graphics card but seems very slow. Sometime the touch screen doesn't seem to be responsive. Bought for son to finish high school and to use for college. Now very concern we wasted our money. Probably will take in to Geek Squad to take a look.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had something wrong with it since the first week i got it.. then the hard drive went out.. i feel like it doesnt work as good.. i need to use it more to really test it.

    No, I would not recommend this to a friend