Customer Ratings & Reviews
- SKU:
- 11174484
to a friend
Damaged CPU Pins
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just opened the motherboard and there was a bent cpu pin and multiple bent header pins. Have always been an asus guy but this was unacceptable for a high end board. Just boxed it up will be returning tomorrow.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jesse,
We are sorry to learn that your unit arrived with a damaged pin. We would recommend that you reach out to BestBuy support so they can provide you with more information. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Please refer to this case number (N2512018823-0002) for us to better assist you.
Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Waste of time and money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been waiting over a month for this product to arrive so that I can return it. This company is terrible do not purchase from them
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear QwayvoneO,
We are sorry to hear that you did not receive your unit. We would recommend that you reach out to bestbuy support so they can provide you with more information. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Please refer to this case number ( N2512018823-0001) for us to better assist you.
Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
