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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 339 reviews

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  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

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    Rating 4.4 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 339 reviews
  • Rated 5 out of 5 stars

    Rog Strix G16 614pr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First ı upgraded the ram to 32 gigs. Because Fortnite was using 19gigs. İn Fortnite ım getting 300 average on performance mode but ı limited it to 160 because the screen is 165hz. The 5070ti equals 5060ti desktop. Overall l loved it. Good for 1550.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus rog strix

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its okay nothing crazy enjoying but there are some issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, really fast, 100% worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, fantastic display, so far no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Few issues but has good performance and quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gaming laptop is capable of playing every game I throw at it however some of the down side is the resolution is a bit awkward considering some of the games appear to be hard to see with how much it scales. My biggest complaint on the device is it will randomly crash on Me by restarting I wander if the bios has issues and I haven't tweaked anything but other that that it performs well interms of games at 60fps ultra settings and the RGB keyboard is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well rounded and balanced laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and has been flawless since updating bios. Wife uses it for World of Warcraft and loves it. She has not run it on battery alone so i cant comment on that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of power.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does it all. The 1200p panel is more than adecuate for the size of the screen and allows to push the grapchis even further.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good gaming laptop. I can play my MFS 2024 on VR mode on high settings without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to. Plays the new ARK great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Computer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been absolutely loving this laptop! Fast, beautiful, big screen, I can't wait to use it even more!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Another solid setup from ASUS

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verdict: The 16” ASUS ROG Strix G16 laptop is a fantastic gaming companion for home and travel. It’s designed for gaming performance and equipped to handle the most rigorous games. ASUS continues to impress! First impressions. The 16” screen looks large enough; I’ve had 17” and 15” screens. I think 16” is the sweet spot; it’s big enough, and still easily fits in my backpack. The hinges for the screen are fairly prominent, but I like it. I love the transparent keys, what a cool accent! The undercarriage looks awesome, and clearly it works since the laptop stays cool. Design. I love the dedicated M keys. Great for gaming, streaming, and video chat. The lighted keys and light bar can be customized for color and patterns. The light bar in the front of the laptop is so cool! Finally, you can customize the desktop background to shift colors along with the keys and light bar in the Aura settings. I love it! Performance. I was excited to play Elder Scrolls IV (Oblivion) for a few days on this laptop. I started with using just the laptop screen, 1920x1200 (WUXGA), averaging 130-150 FPS with perfectly smooth graphics and gameplay. Then, I connected a 27” ASUS 4K ROG Strix monitor. At 3840x2160 (4K) with V-Sync on, I was getting exactly 60 FPS, synched across both devices. With V-Sync off, I was getting around 100 FPS. Game play was fast, smooth, and no tearing. Integrated speakers are very capable and loud. The keyboard types well and the keypad is generous. Even on high-performance setting, the laptop stayed remarkably cool and pretty quiet relative to other machines I have used. Specs. This is a very compelling performance package. The AMD Ryzen 9 8000 is fast and powerful. The NVIDIA GeForce RTX 5070 Ti can handle any and all graphic requirements from the latest games with a dedicated 12GB DDR7. 1TB of storage is fine for most people, but it’s probably not enough for serious gamers (Elder Scrolls IV alone was ~120GB); I plan to add another 1TB if there is an extra slot. 16GB of RAM is fine for the vast majority of daily uses, but 32GB would better match the rest of the specs on this computer to maximize heavy multitasking and gaming. Things I love: - Great performance package for almost any gaming and graphics need - Excellent processor and graphics card - 1TB SSD provides fast startup - I am very happy with the 16” screen; perfect for home and travel - Screen resolution is good (above HD, but not 4K) - Exceptional design that keeps the computer cool and delivers convenient features for gamers - Beautiful backlit keys and light bar, all coordinate by Aura - Armory Crate allows for customization of all game settings and lighting - Two-way AI noise cancellation for chat, video, and streaming! - Adequate number of ports Things I don’t love: - I wish it had more RAM. Considering the other specs, 32 GB of RAM would have made this machine perfect - I wish the three LEDs below the screen actually used the other adjacent lines, for example for the battery indicator to actually use all four bars to simulate battery level - The webcam does not have a privacy shutter - Webcam is not compatible with Windows Hello and there is no fingerprint reader (to my surprise) Overall, I am thrilled with this laptop. While I would change the few minor things above, these are all minor. I think 16” is optimal for both home (with external monitors or not) and for travel, and with the included specs, this is a great setup. I highly recommend ASUS in general, and this laptop specifically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an excellent service and a kind attention by the seller, he shows me all the information about the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its all you need if you are looking for playing , specially thanks to the 5070ti what a beast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus strix 5070 ti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for gaming laptop Really good love it so far 1 month with it no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as powerful as a gaming desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop because I don't have space for a full desktop, and the specs are basically as great as a gaming desktop, especially with the RTX 5070 TI. It has a decent battery life when not gaming, and if you are gaming, it's best to plug it in anyway!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unstable Drivers and Hardware Defect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great laptop. It is built well and performs well. What led met to return the device was the following: 1. Trying to play a video while leaving a game running consistently led to the computer crashing. It would either black screen and become unresponsive, or reboot. Could be early drivers or software bugs. 2. The number of ROPs on the 5070 ti is incorrect. Instead of having 96 ROPs, two separate units I have encountered have 80 ROPs. Its a hardware defect that can't be fixed without an RMA or replacement. I highly recommend checking this with GPU-Z (or equivalent), as they will RMA the device. 3. Lots of BSODs before fully updating all drivers, bios, and software. Pretty standard stuff though. ASUS support was very helpful and issued an RMA, but decided to return instead. Would advise waiting for reviews or stability improvements before purchasing.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jamal,

      Thank you for your comment.

      We certainly understand your disappointment and the inconvenience this may have caused if you are experiencing system crash while playing games. All ASUS products undergo intensive quality control testing and inspections, and are built to last. Issues you are experiencing with this laptop are random. If all troubleshooting tips were performed to no avail, we normally recommend to send the product in for service to determine if any hardware issue occurs so this can be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need further assistance with the laptop or other ASUS products, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Best Windows laptop I have used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to be dead honest the battery sucks but it is a gaming laptop so I don't mind it being bad. However, the internals are really good and it's worth the price tag in my opinion been loving it so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly when I initially bought it I was awestruck. I’d never had anything this nice before and within 3 months it started giving me issues. It won't boot Arc Raiders anymore and just last week I was playing it fine. The issue started whenever I downloaded outer worlds 2 at the end of October. Crashed consistently on startup and ChatGPT and I were able to deduce that it was possibly the global illumination setting too high was conflicting with Nvideas and to turn down the in game and that irked. Also found that I had to have the laptop plugged in all the time or it wouldn't boot either - Now it has started crashing randomly during some gaming sessions such as RV there yet, Arc Raiders (Inconsistent crashes but more common into december), Downloaded the Little Nightmares enhanced edition and immediately after agreeing to the end user license agreement I am met with a screen informing me about not to turn off the system during saving and it crashes EVERY SINGE TIME. I ran through 16 hours (seriously no exaggeration here) of troubleshooting with my friend and no dice, not a single bit of headway. Actually we did get arc running again but that’s it. We deduced it to be a mechanical hardware defect but I just don't understand. Why could I get it to stop with Outer Worlds 2 but now it's just all over the place. I've also since done a complete factory reset. Of course now the laptop is always plugged in. GPU set to ultimate mode in Armory Crate, and fans set to turbo. Crashes for little nightmares still, crashes on boot for arc raiders now, crashes 10 minutes into rv there yet, crashes for LORT. It's basically a cool looking workstation now and I just bought it in July... Contacted Best Buy and they told me I was sol to contact the manufacturer since I didn’t get the geek squad protection. Then the manufacturer tells me to contact Geek Squad at Best Buy since they sold it. They are responsible for the warranty RMA process and exchange. Honestly just defeated at this point. This was my first nice purchase for myself as a birthday Christmas present for the hard work I’ve put in over the past few years and it’s just a paperweight. We’ll see how it goes as I have a scheduled appointment now with GeekSquad as when I called them back and told them that ASUS referred me to them they were so quick to assure me they’d fix everything. Yah we’ll see.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AlexanderH,

      We sincerely apologize for the delayed response, this is unfortunately due to a technical issue. We hope that your crashing issue with your ASUS laptop has been resolved, however, if you are still experiencing issues we are more than happy to help. Please let us know if Best Buy was able to help with resolving the issue, if they were unable to and you still need assistance please don't hesitate to contact us. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2505028444-0013" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    The perfect Dj computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through a couple.of computers and finally bought this one. It exceeded my expectations and I can feel comfortable now knowing I can use for my buisness with no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for either gaming or school, only drawback is the battery life when you play, but if you are charging it you won’t have a problem, it also has a great ventilation system.

    I would recommend this to a friend
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