Customer Ratings & Reviews
- Model:
- GL12CXXB991
- SKU:
- 6383480
to a friend
Customers are saying
Customers have good things to say about the keyboard quality of the ROG Strix GL12CX Gaming Desktop. Many appreciate the included keyboard and mouse, noting that they exceeded expectations. The positive feedback highlights the high quality of these components. No significant negative feedback was reported.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Keyboard quality
Not impressed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros - good case - nice keyboard - quiet fan Cons - bad cable management - poor network - not top shelf 2080 ti
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Dimsum,
I'm sorry to hear that you are having network issues with your machine. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. What specific performance issues are you having with the network? Is the 2080ti having any issues? Please reach out to me at [email protected] and include case #N200548158 in your email for reference. I'd be happy to help you troubleshoot any issues you might be having.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Asus gaming desktop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son who plays fortnite professionally. The reason I only gave it 3 stars is due to the fact the graphics card overheats and the screen goes black causing you to have to hard reboot to get it to work again. Very frustrating when it happens in a tournament.
No, I would not recommend this to a friend- Pros mentioned:Keyboard quality
Amazing Beast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, great specs. Does everything I need it to do and more. Keyboard and mouse a big plus too, definitely not expecting those to be as good as they were. Great job!
I would recommend this to a friend Good HPC for machine learning
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this mainly for training machine learning algorithms. I’ve not pushed the limits yet using the machine but I’m comfortable with the machines ability to quickly train machine learning algorithms around large data sets.
I would recommend this to a friend- Pros mentioned:Keyboard quality
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very good computer very fast very smooth good quality
I would recommend this to a friend Was sold new but came used
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited about this purchase but it was supposed to be new and cans used and items not put back properly. I’ll try another gaming pc down the road.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Dmjerry,
Certainly understand your disappointment with the quality of the product you received and the inconvenience this may have caused you.
Normally, this kind of issue needs to be resolved by the seller if a brand-new product was ordered and paid, and a used item was delivered to you.
Should you need further assistance with the product, please visit ASUS Support webpage, or call Product Support Hotline at: 1(888) 678-3688, and we would be more than glad to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Decent PC, wasn't what i expected for $3,300.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The PC works perfectly fine but for $3,200, I was expecting a much better, top shelf Nvidia RTX 2080Ti. Instead I got one of the cheapest ones and lowest quality 2080Ti on the market. I am highly disappointed.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Jason,
I'm sorry to hear that you are unsatisfied with the quality of your PC's components. This is absolutely not the kind of experience that we want any of our customers to have. I will forward your feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N200814834 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support