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Customer Ratings & Reviews

Your price for this item is $1,849.99
The comparable value price is $2,149.99

Customer reviews

Rating 4.6 out of 5 stars with 138 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the ROG Zephyrus G16 as a well-built and portable gaming laptop with a beautiful OLED display and impressive processor speed. The high refresh rate and relatively lightweight design further contribute to its appeal. However, some customers have noted concerns about heat dissipation, fan noise, and the fact that the RAM is not upgradeable. Additionally, a few customers have mentioned issues with the numeric keypad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-138 of 138 reviews
  • Rated 4 out of 5 stars

    Good laptop, concerns with future proof.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, only thing holding me back from keeping is the potential deals between this and the legion 7i 5080

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love all the high specs, but screen failed within a week. Bestbuy easily exchanged. Battery charger tip brokle easily. Bestbuy got a new one. Bestbuy Total is the best.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Garrett N,

      Thank you for sharing your experience with the ASUS GU605CP Gaming Laptop. We're pleased to hear you're enjoying its high-performance features. We regret the inconvenience caused by the screen and charger issues, and we’re glad Best Buy was able to assist promptly. Your feedback is important to us and will be shared with our product team to help improve future designs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2508034756-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    otimo laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best laptop forever, muito bom porem os 16gb de ram lacrado pesam um pouco q nota

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unable to upgrade RAM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good piece of hardware unfortunately the RAM is not upgradeable. That is why returned it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear FredU,

      Thank you for sharing your experience with the ASUS GU605CP Gaming Laptop. We’re sorry to hear that the lack of RAM upgradeability did not meet your expectations, and we sincerely apologize for the inconvenience this caused, leading to your return. Your feedback is valuable and will be passed along to our product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2508034756-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    I like this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good gaming laptop! I like how it plays games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need a basic training for worker.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A worker who helped me get the laptop didn't know anything about laptops and know well about insurance and options that i was not interested. And theb she went payment process while watching her phone. So unprofessional!

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Philjin,

      Thank you for sharing your experience, and we’re truly sorry to hear about the service you received during your purchase of the ASUS GU605CP Gaming Laptop at Best Buy. While ASUS is not directly involved in retail operations, we understand how important it is to feel supported and informed during your purchase.

      To report the issue and allow for further investigation, we recommend contacting Best Buy Customer Service at 1-888-237-8289.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2508034756-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    intel is mid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8gb vram not enough for modern titles, ultra 9 sucks price to performance, performance per watt

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Brandon F,

      Thank you for your feedback regarding the ASUS GU605CP Gaming Laptop. We understand your concerns about VRAM capacity, processor performance, and efficiency. Your input is valuable and will be shared with our product team for future consideration.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2508030247-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Future laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit pricey but worth cost. Get it on discount.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Patrick E,

      Thank you for your interest in the ASUS GU605CP Gaming Laptop. We appreciate your feedback and are pleased to hear you recognize the value and performance it offers. For information regarding current promotions, discounts, or authorized retail offers, we recommend visiting asus.com or contacting your preferred ASUS retailer at https://promos.asus.com/us/where_to_buy/. Availability and pricing may vary by region and partner.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2508034756-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Build quality
    Cons mentioned:
    Ram
    Tech Insider Network Member

    Rated 4 out of 5 stars

    slim powerhouse with a caveat

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG Zephyrus G16 is a beautifully engineered gaming laptop that blends sleek design with powerful internals, aiming to deliver top-tier performance in a thin and portable chassis. It features Intel’s new Core Ultra 9 processor and a 240Hz OLED display that is stunning for both games and productivity. But while the machine impresses in many areas, it’s not without some compromises. The good: * Excellent CPU Performance:
The Intel Core Ultra 9 handles multitasking, productivity, and creative workloads effortlessly. Geekbench and Cinebench scores show strong single and multi-core results, making this laptop great for streaming, editing, or development on the go. * Gorgeous OLED 2.5K 240Hz Display:
Deep blacks, vivid colors, and lightning-fast refresh rate make both games and everyday usage visually striking. * Sleek, Premium Design:
Thin, light, and modern-looking with a clean aesthetic that doesn’t scream “gamer.” It’s easy to carry around and looks great in any setting. * Solid Build Quality:
Magnesium alloy construction feels durable and well-assembled. No flex in the keyboard deck, hinge feels solid. * Impressive Speakers:
For a gaming laptop, the speaker setup is surprisingly rich and full. Dolby Atmos tuning provides clear vocals and decent bass. * Acceptable Battery Life:
While it won’t last a full day under load, light tasks like web browsing or document editing can yield 6–8 hours — not bad for a gaming rig. The bad: * GPU Performance Isn’t Fully Unleashed:
The NVIDIA RTX 5070 is a capable chip on paper, but thermals appear to limit performance under sustained load. In 3DMark Time Spy and Fire Strike tests, scores fall below what this GPU should theoretically deliver — likely a result of the thin chassis and conservative thermal design. * Frame Generation Masks Underpowered Raw Performance:
For modern graphically intensive games (like Cyberpunk 2077 or Alan Wake 2), native performance on high or ultra settings struggles without enabling DLSS 3 and frame generation. It’s playable — and even smooth — thanks to these technologies, but raw horsepower isn’t sufficient without them. * Pricey for the Specs:
At this price point, users might expect RTX 4080-class performance. The 5070 just doesn't meet that bar, especially when it’s thermally capped. * Limited RAM (Non-Upgradable):
The 16GB of RAM is soldered and non-upgradable. It’s fast LPDDR5X, but still a limitation for power users or future-proofing. Overall: The ASUS ROG Zephyrus G16 is an attractive, well-built laptop that delivers excellent CPU performance and a truly gorgeous OLED panel. It’s a machine you’ll love using daily, whether gaming, working, or just enjoying media. However, the RTX 5070 doesn’t quite live up to its potential due to thermal constraints, and the price puts it in competition with machines that offer better GPU headroom. Still, with solid features across the board and frame generation smoothing over some of the performance limitations, the G16 earns a solid 4 out of 5 stars — a premium laptop that just misses greatness.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had lag and crashing issues. Lagged bad on dune awakening. Did not like running videos and would lag through the video. Had two random blue screen crashes. This was the second one I bought with issues.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Chris M,

      We sincerely apologize for the system performance issues you've faced with the Gaming Laptop and for the inconvenience this may have caused. This is not the kind of quality to expect from our products and it's not the norm. Please allow us to make your experience with ASUS a better one.

      To address the issues you've encountered, we suggest performing a BIOS update. Before starting, be sure to back up any important data, as this process may reset your current settings, apps, or files. Keep the device plugged in throughout, and avoid closing the lid during the update. You can follow the steps outlined in the FAQ linked below. If problems continue, please contact our support team at https://www.asus.com/us/support/callus/ for further assistance.

      We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2507022206-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      How to update BIOS in Windows -  https://www.asus.com/support/faq/1008276/ Asus

  • Pros mentioned:
    Build quality
    Cons mentioned:
    Ram
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Exceptional screen and performance overall

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few Asus laptops in the past and have always had a good experience with their products over the course of my life. I've never had to contact their customer service, so that says a lot considering I bought my first Asus product around Y2K. First off, the screen on this laptop is phenomenal one of the best view and gaming experiences I have had. I use a 360HZ QD-OLED which renders most screens looking inferior to me, this one exceeded expectations. Good brightness, extremely smooth, and awesome colors with true blacks it really enhances the user experience in a major way. The rest of the specs are pretty top of the line, getting the current flagship intel mobile chip along with the lastest and greatest from Nvidia. While intel has certainly fallen on hard time's since the debacle that was 13th and 14th gen desktop processors, amongst other things, their latest mobile chips are much more competitive than their current desktop options. This is right at the top in both single thread and multi thread performance, and it has a integrated GPU for when your actually using your laptop like a laptop to increase battery life. The Nvidia 5070 used is a nice compliment, keep in mind this is not the same 5070 you'd get in a desktop, giving you all the latest features like DLSS 4 and a huge performance boost when plugged in giving you up to 105w of extra power. Unfortunately they only provide you with 8gb of VRAM which can limit the settings you'll be able to run in certain modern games. Would have been nice to see 12gb. The 285h with 5070 while hooked up to the wall offers great performance in pretty much all the popular titles out currently, it'll run anything out just might not be able to use max settings. Fans will ramp up of course but they did a good job of making sure it doesn't sound like your old original PS4. I don't like the choice Asus made with the RAM for this model, they only gave you 16gb and it is soldered to the motherboard so it cannot be expanded. This is the exact anti-consumer behavior we've seen out of Apple for years, it essentially forces you to spend more money to get specs that will better last the tests of time. They do at least give you the ability to install addition NVME SSD, and they gave you 1TB to start with which is acceptable. Another negative in my opinion is the charging/power delivery selected for this model. It uses a proprietary plug but it is only a 220w power brick, USB-C can deliver up to 240w currently. Using USB-C would have been a fantastic improvement to the usability of this system on the go, but Asus opted for this proprietary connector for some reason. I understand for the 5080 and 5090 models they exceed the power limits of USB-C currently, but for a model like this that is more geared to be a "jack of all trades" it would have been nice to see them use the current universal standard. There is a lot more positive about this laptop than there is negative, definitely worth consideration if you are looking for a laptop that offers high end specs without being too bulky. The screen alone makes up for most of the other minor shortcomings this system has in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    POWERFUL LITTLE MACHINE

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own alot of laptops, and i think ASUS is by far my favorite brand of gaming laptops. This one is definitely in the top 5 of all the laptops i own. The laptop itself looks pretty slick and is ultra slim and lightweight for a 240hz gaming laptop. It has a beautiful 16" OLED screen, that has great range of color and sharpness to it. Playing games on this thing runs like a dream, alot my higher end gaming laptops get super hot when running for long gaming periods, but this one seems to run pretty cool, dont get me wrong it'll still get pretty warm, but honestly nowhere near as bad as some others i have. The laptop is also pretty quiet, i noticed even under heavy loads It doesn't seem too loud. Also speaking of loud, this laptop has some really good sound to it, i do prefer to wear headphones when gaming but the audio on this thing is actually pretty decent. Over this laptop seems to handle pretty much any game i throw at it on the highest of settings i am not really seeing much downside. I'll leave some specs below but overall it is what it says and being Asus I really think this will be a good laptop to have for quite some time, as I have personally never had any issues with any Asus stuff i own and feel they stand behind their products. pros: Intel Ultra 9 185H processor 16" OLED 2.5K 240Hz 0.2ms Response time NVIDIA GeForce RTX 5070 1TB SSD 16GB RAM cons out of the box i dont really have any complaints, maybe wish it had a larger hard drive but thats nothing i cant upgrade down the road, as far as actual issues with this i found zero. i would definitely recommend this laptop for anyone looking for a solid portable gaming rig

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Asus does it again, fast gaming PC

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big PC gamer and when it comes to gaming you want a fast processor and great graphics and an all in one machine that can keep up with todays latest games that are fast moving and insane graphics. Asus knows how to keep up with the competitors and they keep up with the big names in the market. This laptop is no different and it not only has fast processing speeds and the latest Intel Ultra 9 chip that is the best when it comes to gaming and how to keep up with todays games. I played Call of Duty on this laptop and it is great. The 16 inch large display is beautiful and its graphics displayed nicely. The set up of this machine is great and very easy as always and its footprint is great as well and also its not too heavy a machine since Asus knows how to pack power into a smaller device that can be transported. If your a gamer thats key and if you are traveling from place to place gaming, you need a machine that can keep up with this and Asus can do it. I would highly recommend this computer for any gamer looking for a fast maching that matches todays games.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Another high-quality gaming laptop from ASUS

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS - ROG Zephyrus G16 16" OLED 2.5K 240Hz Gaming Laptop with Intel Core Ultra 9 285H processor, 16GB of LPDDR5X Memory, NVIDIA GeForce RTX 5070 laptop GPU, and 1TB PCIe 4.0 SSD storage is a high-quality gaming laptop that I am very impressed with. The premium aluminum CNC chassis gives this Zephyrus G16 a high-quality look and feel at a surprisingly low weight of only 4.08 lbs and 0.59” thickness. Despite the light weight and small size, this laptop packs a powerful punch and fully met my needs in its current configuration. Despite having only 16GB of RAM, I did not experience any issues while gaming or using the Zephyrus G16 for work which often involves having multiple programs running at once. The fact that I can use this laptop for both gaming and work is one of the things I like most about it. It is portable and allows me to be productive when I need it for work purposes and internet browsing while also being able to fully handle intense gaming sessions. The 1TB of PCIe 4.0 SSD storage loads programs and games very quickly but if you intend on having many different games installed at once, you might be better off upgrading to a laptop with more storage space or using an external SSD for additional storage since many of the popular games nowadays really take up a lot of space. The top-of-the-line NVIDIA GeForce RTX 5070 laptop graphics card coupled with the high-end Intel Core Ultra 9 Series 2 processor also helps contribute to the smooth, reliable operation of the system but no matter how good the internal components are, if you don’t have solid, reliable cooling, the components won’t last very long. Fortunately, the ROG Intelligent Cooling system that comes with this Zephyrus G16 seems to be top-notch which should help the laptop last for many years to come. It features a liquid metal thermal compound, 2nd generation Arc Flow fans, and tri-fan technology. As for the ROG Nebula display with NVIDIA G-SYNC, it supports 2.5K resolution, 240Hz refresh rate, and has a response time of 0.2ms. At 16”, it is just big enough for gaming while remaining small enough for easier portability, but I prefer gaming on larger screens. Fortunately, this Zephyrus G16 laptop includes an HDMI 2.1 output port as well as two USB-C ports which each support DisplayPort 2.1 connections (one on each side). Additional connections include two USB3.2 Gen2 Type A ports (one on each side), and one SD card reader (UHS II) which should be more than enough for the average person. Overall, the ASUS - ROG Zephyrus G16 16" OLED 2.5K 240Hz Gaming Laptop with Intel Core Ultra 9 285H processor, 16GB of LPDDR5X Memory, NVIDIA GeForce RTX 5070 laptop GPU, and 1TB PCIe 4.0 SSD storage is a high-end, high-quality gaming laptop that I am very impressed with and I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer so far. No blaring fans on games and very quick response times changing screens. A bit expensive but what isn't these days. The quicker computer makes up for the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS - ROG Zephyrus G16 16" OLED 2.5K 240Hz Gaming Laptop worked as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price for what you're getting, haven't had any overheating issues too which is something I was worried about initially

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was very good and is very quick but sometimes it does give an error but it isn’t too bothersome.

    I would recommend this to a friend
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