Customer Ratings & Reviews
- Model:
- RT-BE82U
- SKU:
- 11065144
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.6 out of 5 stars
- Signal Strength
Rating 4.6 out of 5 stars
Router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit was easy to attach cords and power on. But having to download app to your phone to be able to use it was confusing and slow. Needs to have a longer power cord so you can locate it away from other devices to reduce interference.
I would recommend this to a friendFast and stable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had any issues so far with dropping devices and the speed is consistent.
I would recommend this to a friendWi-Fi 7 Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and enjoy using it! Product is very reliable.
I would recommend this to a friendCool product to set up private VPN
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It made it easy to set up PRIVATE VPN .. parentsl controls need third party service, which I think is not good to trade your child history to a company
I would recommend this to a friendJust what I wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, easy to use, great features. The upgrade I meeded for my fiber connection
I would recommend this to a friendI didn't work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Asus RT-BE82U is most likely a fine device. I wasn't able to get my older printer connected to the network. The setup instructions aren't written for a novice. I had to revert to my old router, an Apple Extreme.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Skiziks,
Thank you for sharing your experience with the ASUS RT-BE82U router. We're sorry to hear that you had trouble connecting your older printer and found the setup instructions challenging.
To help resolve printer connectivity issues, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2510020558-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] Failed Internet access through router - https://www.asus.com/us/support/faq/1030645/
Great router!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router! Had to replace my RT-BE92U The internet port went out! Ugh! I hope this one lasts! It was pretty easy to setup! Range is great!
I would recommend this to a friendGood Router so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was time to upgrade to a more current router. This one is working fine, was fairly easy to set up including getting my printer connected.
I would recommend this to a friendMid grade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has decent output but if you have a lot of different things connected to the WiFi it doesn’t help very much only like a max of 10 devices connected
No, I would not recommend this to a friendGreat value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to set up and manage with the Asus app. Has made gaming much easier compared to my older router.
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and I can really feel the difference between this and my old wi fi 6 router. Set up was also smooth. I only had to get it because a thunderstorm fried my old router so get the warranty if u can
I would recommend this to a friendSolud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great. Covers my 2000 square ft warehouse no problem
I would recommend this to a friendIdk of this router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an ok router it only uses 2.5 on the ports not 5
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dinoyee,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2510020558-0003) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
VPN compatibility
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up with the app. I’ve had an older Asus for 9 years. Still working but it’s not VPN compatible. It’s just time to move on and increase security.
I would recommend this to a friendVery reliable signal and speed.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a wireless router that I had for 9 years. Very good speed and coverage with this router.
I would recommend this to a friendEasy to use and set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and set up right out of the box. Asus router app make it easy to manage and connect devices.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just perfect. For my home. I like it I always use spectrum. Service but this time I want my router.
I would recommend this to a friendInsufficient
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected to about half of the items in the house on the WiFi. Would not connect to many, so called Asus support. Was on the phone close to two hours with support trying to get help, to no avail, eventually support disconnected. Returned the router as it did not work for us.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DavidN,
We sincerely apologize for the difficulties you encountered with device connectivity, which prevented many of your household items from connecting properly. We also regret the extended support call that did not resolve the issue and was ultimately disconnected. We regret that this experience led to the return of the product, and your feedback will be passed to the appropriate teams for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2510020558-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this amazing easy set up and easy to use was not sure what to do
I would recommend this to a friendUnclear on if it is a problem with this device.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnects often, but I haven't figured out what's going on yet. I will update my review once the problem is resolved.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Steve,
We are sorry to hear that your ASUS RT-BE82U router has been experiencing frequent disconnections, and we sincerely apologize for the inconvenience this has caused.
To help improve connection stability, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2510020558-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] WiFi signal is often disconnected: https://www.asus.com/support/faq/1030641/
