Customer Ratings & Reviews
- Model:
- RT-BE92U
- SKU:
- 12508768
Rating by feature
- Setup
Rating 4.4 out of 5 stars
- Range
Rating 4.4 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
Router signal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good features, fast speed, little bit of headache to set up and the signal strength is bad supposed be 2700sq. My old tp link is 2500sq has better strength signal. But, I’m looking a brand away from tp link.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lando,
Thank you for sharing your feedback on the ASUS RT-BE92U router, and we apologize for the issue you're experiencing with the signal strength. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2501038506-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Wireless Router] How to improve Wi-Fi Connection - https://www.asus.com/support/faq/1047919/
Asus is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as expected. I am using this as a mesh extender off of my main asus router. Made my whole house have good wifi
I would recommend this to a friendWiFi 7 upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saved config to a pc from my gt-ax6000, restored on rt-be92u. Updated firmware. No flakiness, better WiFi in a traditional hard to reach area, better switching, and now our WiFi 7 devices get more bandwidth - laptop used to get 100MB/s now gets 150 MB/s.
I would recommend this to a friendGreat multi-floor router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router that has many modern features and easy to use menu system. I have 2 with the 2nd set up as a wireless access point. Firesticks and the like need to be connected to an IoT network though. This requirement is new to me, but i had to figure it out myself.
I would recommend this to a friendDO NOT BUY THIS ROUTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this router for about 4 weeks. The good: It has a good web interface and is easy to setup. Speed is good. Able to get 1400mbs on speed test, both wired and wifi on a 1200mbs internet connection. When it works. The bad: This router reboots randomly. Can’t even watch a whole movie without interruption. Video conferencing is out of the question. So far today it rebooted at (from the system logs): 5:51 09:24 10:02 10:07 10:21 11:29 11:34 12:46 12:51 15:17 17:47 Lots of posts online with the same issue. So I am not the only one. A router that doesn’t stay up is no more than a paperweight.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Polcat,
We're sorry to hear that the router is constantly restarting and we apologize for the inconvenience this has caused. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2411031536-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] Router restarts automatically on a regular or irregular basis - https://www.asus.com/support/faq/1050723/
Best wifi 7 router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic router. Bought it to mesh with one i already bought previously
I would recommend this to a friendShame on You Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device itself is great when working, but I got a bad one which happens. But after a lot of talking with Asus and there warranty the real bad guys are Best Buy. The deal with Asus is that Best Buy is a Authorized repair location for Asus and they should honor the Manufactures 3 year warranty, but instead want you to buy another warranty from them before they will help you after 14 days which then you must go to the devices Manufacture to get a repair. So I did but should have been able to take to Best Buy and they should have handled everything but because I did not buy there extended warranty they would not. Remember the device already has 3 years why should I need another warranty when Best Buy is a Authorized repair location for Asus.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Perfect,
Thank you for your feedback.
We do understand your dissatisfaction with the quality your recent customer service experience with your seller regarding the product warranty and the inconvenience this may have caused. If you need further assistance with the warranty service for the product, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Poor mesh performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I started to write a very long, detailed review, but let me simply state I bought this 92U to be configured as a secondary mesh node, wired backhaul, to an ASUS BE18000 primary node, and it doesn't work as stated. Meaning it "seems" to default back to a wireless backhaul even though hard coded in the config as wired. And hence all my devices in this area of the property suffer tremendously, including wired devices. And btw, don't bother calling ASUS support. Some of the worst technical support I have ever gotten. The guy tried to tell me wired backhaul was only good for 4 or 5 meters. And suggested wireless backhaul was a better, more stable option. My brain hurts after arguing with that guy. So as a standalone router this router may work just fine. Note my review is purely based on this setup as a secondary mesh node through ASUS' AI Mesh solution. On a positive note, the BE18000 is the fastest router we have had to date. Just replaced a Linksys WiFi 7 setup. First time using ASUS.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DarrenE,
Thank you for your feedback.
We do understand your disappointment with the quality of your recent customer service experience and the inconvenience this may have caused if you are experiencing connection issues using a wired backhaul To configure a wired or Ethernet backhaul on your ASUS RT-BE92 router correctly, ensure you've connected your router and nodes with working Ethernet cable and login to the router's interface and configure in the AiMesh page. This prioritizes the wired connection, ensuring faster and more stable data transmission between your mesh network components. For helpful tips on how to configure Ethernet backhaul correctly, please visit our Product Support page at: https://www.asus.com/us/support/faq/1044151/ . Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Excellent router.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find this router to be excellent. There are many negative reviews, but I have had no problem at all with the router. Speed is amazing, setup was very easy. Note that I have updated the router to the latest firmware as I write this review (March 8, 2025)
I would recommend this to a friendIf you need a Wifi 7 router, get this one!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My router died on me randomly and after stopping down by best buy i was able to pick this router and havent had a problem since. Super fast speeds
I would recommend this to a friendAsus wifi7 triband
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it was a great upgrade from my previous model i have many devices to work on it and all of them di just fine only a ring video camera that suffers because they dont keep up their technology like the rest
I would recommend this to a friendRegistered Nurse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this recently and happy to purchase. It really woks very well.
I would recommend this to a friendGreat Buy and Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking to get into tri-band WiFi 7 - this is the product that my research found to be a great entry-level one. Capable of serving as the base for a Mesh network in larger home. Speeds are blazing. Highly recommend.
I would recommend this to a friendModem Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good router, it work,simple as that,work as it should.
I would recommend this to a friendDon’t be fooled by all the raving reviews
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went off the reviews posted here at Best-buy. Two weeks in, I have had the most frustrating experience. This router will randomly drop all of your devices and remain offline from 10 minutes to over an hour. Not good when you have work and security depending on it. I never had a single issue with my Asus WiFi 6 router. I reset multiple times, changed settings per the Asus support forums and could never figure it out. Ended up taking it back and getting another model router. If you need reliable internet, please looks elsewhere.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Beezy922,
Thank you for sharing your experience with the ASUS RT-BE92U router. We sincerely apologize for the connectivity issues and the frustration it caused, especially given your reliance on a stable network for work and security. We understand that the product was returned, and we appreciate your detailed feedback. It will be passed along to our product team for further review to help improve future designs and performance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2410039925-0035" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Stay away for your peace of mind.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away, I've had this for about 18 month now and it's the worst router I've had. My 10 years old Asus works better than this. I thought I'm upgrading but this is a nightmare. I had a range issue, so I bought "ASUS RP-BE58 BE3600 Dual Band WiFi 7 (802.11be) AiMesh Extender" to help with that but that has made connectivity worse. Every time I move in the house the iPhone or laptops don't receive any data while being connected and hung for 30-60 seconds before connecting again. My main macbook which is in the same room as the router frequently disconnects from internet for minutes.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Armin,
Thank you for sharing your experience with the ASUS RT‑BE92U router and the ASUS RP‑BE58 AiMesh Extender. We sincerely apologize for the connectivity and range issues you’ve encountered, and we regret the inconvenience this has caused.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or repair services if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2410039925-0048" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] WiFi signal is often disconnected: https://www.asus.com/uk/support/faq/1030641/
Satisfied buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great high speed router. Using it with fiber optic internet service.
I would recommend this to a friendConstantly keeps on disconnecting
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi speed is great but it makes it very useless if its constanly powering off and rebooting itself. My netgear modem that is showing consistent connection while the asus is powering off
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear CheifL,
Thank you for your comment.
We do understand your disappointment with this router and the inconvenience this may have caused if it is constantly auto-reboot. To resolve this issue, check the power connection and try connecting it to another known good power outlet or AC source. Ensure this router was placed in a well ventilated location to prevent overheating that can cause an auto-reboot. Additionally, if this router is running with an older firmware version, try updating it to the most current version posted at: https://www.asus.com/networking-iot-servers/wifi-7/all-series/asus-rt-be92u/helpdesk_bios?model2Name=ASUS-RT-BE92U . Furthermore, check if the router's settings matches with your ISP's modem security credentials. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried two Asus routers and let’s just say, you usually get what you pay for however with this router you get less for more. Setting up is simple but consistent coverage is lacking. Wi-Fi randomly drops out. The fiddle with it and try to fix it factor is extremely high. The router is buggy and leaves so much to be desired.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chilidog,
We sincerely apologize for the wireless connectivity issue you're experiencing with the router and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2412010337-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] WiFi signal is often disconnected - https://www.asus.com/support/faq/1030641/
Decent, for a small area
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace Google Pro WiFi for WiFi 7, most things worked, but a few devices would just die for no reason. Had to return unit.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear PoolGuy,
We sincerely apologize for the issues you've faced with the ASUS RT-BE92U router and for the inconvenience this has caused you. What you've experienced was not intentional. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.
Although you have returned the device, we stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2501038506-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
