Customer Ratings & Reviews
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- Model:
- FX608JMR-F16.I75060
- SKU:
- 11955480
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
to a friend
Great option for everyday, or gaming.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Computer! Perfect size, great keyboard. Amazing speed.
I would recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.G g g great nice battery nice screen gpu holds up well
I would recommend this to a friend
Decent, not the best
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent laptop, mediocre battery life. Would recommend the ROG repherus.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KarnvirS,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2507013950-0008) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Great Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic laptop if you are on a budget. Great feel and good ability to upgrade components.
I would recommend this to a friendDecent value for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Large screen. Needed to update NVidia driver for it to run games properly.
I would recommend this to a friendgood unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great entry level gaming unit offering good speed and display
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear JB001,
Thank you for your positive feedback on the ASUS TUF Gaming FX608JMR Laptop. At ASUS, we prioritize quality control and thorough product testing to uphold high standards of performance and reliability. We’re glad the device is meeting your expectations and hope it continues to deliver a smooth and enjoyable experience.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507013950-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Decent if plugged in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works nicely just loud fan and terrible battery life
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Steven,
Thank you for sharing your experience with the ASUS FX608JMR Gaming Laptop. We’re glad to hear it’s performing well for you, and we sincerely apologize for the inconvenience caused by the loud fan noise and short battery life.
To help improve your experience, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507013950-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues - https://www.asus.com/support/faq/1015064/
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
It depends on the person who’s using it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s adequate for some people. I thought the 5060 was extremely disappointing, and underwhelming. 8 GB of vram is not even close to enough in 2025 and going forward.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jdoge,
Thank you for providing your feedback on the ASUS FX608JMR Gaming Laptop. We recognize that performance requirements continue to evolve, and we understand your concerns regarding VRAM capacity. Your input is important and will be communicated to our product development team to support future enhancements.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507013950-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Horrible experience!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite the name, Best Buy has put me through an unbelievable amount of frustration. I requested an exchange for a damaged item I received. First, I was told the item wasn’t available. Then a phone agent instructed me to drive 15 miles to a store that supposedly had it in stock—only to be told once I arrived that they couldn’t process the exchange because the price had changed since Black Friday. From that point on, the online agents and in-store staff just kept passing me back and forth. No one took responsibility, no one actually helped, and all they managed to do was waste my time. Best Buy? More like Worst Buy. What a joke
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jave,
Thank you for sharing your experience regarding the ASUS FX608JMR Gaming Laptop. We’re sorry to hear that you received a damaged item and that your attempts to process an exchange through Best Buy have resulted in frustration. We apologize for the inconvenience this has caused. As the purchase was made through Best Buy, we recommend contacting their support team directly at 1-888-237-8289 and requesting to have your case escalated for further investigation.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507022231-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good but eaasnt what i expecteddddddddddddddddd
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TemuulenT,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2507013950-0012) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Screen malfunction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen has been acting up literally five days after Best Buy’s terrible 15 day return window. They make you buy a subscription to get a longer window. Their greed sickens me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mina,
We regret to learn that you are experiencing display issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507022231-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ- Troubleshooting - Main (Internal) Display problem https://www.asus.com/support/faq/1015072/
Interior Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good for my daughter. School just started so we will see how it goes
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear SusanS,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2507013950-0009) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Dont do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy this Computer from Best Buy it voids the manufacturer warranty. Dont do it! I would not reccomend this cheaply made computer with horrible customer service.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear GamerBob,
We’re very sorry to hear about your experience with the ASUS FX608JMR gaming laptop and the concerns you've raised regarding warranty coverage and product quality. At ASUS, we take customer feedback seriously and are committed to resolving any issues you may be facing.
To help us investigate this matter further and provide the appropriate support, we kindly ask that you email us at customerloyalty@asus.com and include the case number "N2511004389-0001" as a reference.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
good start
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good team. Good customer service. There's still time to give a better rating.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear YoanderD,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2507013950-0006) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Asus Average Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is not very good, Alienware has better product. But it's okey
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Suigetsu,
Thank you for sharing your feedback on the ASUS FX608JMR Gaming Laptop. We’re sorry to hear it didn’t fully meet your expectations, and we genuinely appreciate you taking the time to let us know. Your input is valuable and will be passed along to our team to help improve future designs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507013950-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good computer but is so big and also heat so much
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear PaolaV,
We regret to learn that you are experiencing overheating issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507013950-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ:Troubleshooting - Overheating and Fan issues https://www.asus.com/support/faq/1015064/
I feel deceived by bestbuy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop but never get it. They left outside of the door and left . I contact with customet service and they said wait for 2 days for investigstion. Than they sent me mail and said i will have a refund. After mail i bought another laptop. I waited 15 days and told them i didnt have refund. They said they decided not to give me refund. I told them why you sent me mail that said i will get refund. No answer. I feel deceived. I never shop with bestbuy again.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Emre K,
Thank you for sharing your experience with the ASUS FX608JMR Gaming Laptop. We're sorry to hear that the device was not delivered and that you faced challenges with the refund process.
As ASUS does not oversee third-party retail transactions or deliveries, we recommend reaching out to Best Buy support again at 1-888-237-8289 to request further investigation and escalation. Your feedback is valued and will be passed along to the appropriate teams.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507022231-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Not a good built for gaming and price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not sturdy. feels cheap material. Laptop display wobbles easily. Keyboards are like very small not regular spacing tough to use.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SenthilkumaranG,
Thank you for your comment.
We certainly understand your disappointment with the quality of this laptop and the inconvenience this may have caused. ASUS is a ISO-certified company and each of its products are manufactured using ISO-quality complaint materials and each one undergoes intensive quality control testing and inspections, and are built to last. If you need more information or further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Blue screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this computer for gaming purposes and was very disappointed. The first unit had constant blue screen errors, so I had to return it and re-order. Unfortunately, the second unit had the exact same issue. I ended up getting my money back, but the experience was frustrating and disappointing.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jesus Valiente,
Thank you for your feedback, and we’re sorry to hear about the blue screen errors you experienced with the ASUS FX608JMR Gaming Laptop. We understand how frustrating this must have been, and we regret that the product did not meet expectations. Your experience has been noted and will be shared with our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2507022231-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Excellent Future-Ready Gaming Laptop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a PC gamer for most of my life; when I started, "gaming laptops" weren't a thing. If you wanted to play a game, you were confined to your desk (usually in the basement, where it was cooler), or if you were super lucky and your town had an "internet cafe", you could enjoy gaming with your friends for $5/hour on beefed up machines somewhere OTHER than your house. My oh my have we come a long way since then. ASUS regularly puts out some of my favorite gaming laptops. Their Republic of Gaming series and now the TUF series have some truly spectacular specifications. In fact, my only complaint about the ROG series was the abundance of plastic edges and the form factor of the power brick that came along with it (truly a brick!) After all, if you have a gaming laptop and you can't tote it around willy nilly, just stick to the desktop. So... envisioning maybe another variant of the 2022/2023 ROG's beefy exterior, imagine my surprise when this svelte, sleek-looking 16" ASUS TUF F16 elevates itself from the box. The box itself was WAY lighter than I was expecting (no joke, the ROG's brick was like 2-3 lbs on its own). This time, a more compressed brick with a solidly long cord and thinner form factor - much more in line with a business travel laptop, though not quite as small and sleek as Dell or Alienware offerings. It's thunderbolt, not USB-C, but that's OK. There are a ton of ports, including an ethernet port. As another reviewer pointed out, the WiFi being the 6e standard in stead of 7 and the 1Gbps ethernet means... well, you may need a dongle at some point, but by then WiFi 9 will be out and CoPilot will use your integrated neural network chip embedded in your brain, so the exclusion of a faster ethernet port is surprising considering the sheer awesomeness of literally every other specification on this machine. Turning on and prepping for gaming - the standard Windows 11 setup along with some quick updates and a bios update. It's gonna take a minute, but that's to be expected. Total "unboxing setup" to running a game time was roughly 2-3 hours (which included restoration from backup, a bios update, and all Windows updates, plus install time on a symmetrical 2Gbps WiFi network). I ran the TUF F16 through its paces using MechWarrior 5: Clans at max settings. I also dove in with some HellDivers 2 and Baldur's Gate. None of the games caused the rev in cooling systems I was expecting. In fact, overall, the fans are super quiet. Zero lag, super high framerates, everything you'd expect of a computer with the latest and greatest NVIDIA GeForce RTX 5060, 32 GB of DDR5 ram (expandable to 64GB, what?), and 1TB of SSD HD space. If you somehow manage to outpace this gaming laptop, maybe like... go outside and touch some grass for a bit. Remember what sunshine feels like. The form factor of the keyboard and the specialized lighting for the WSAD block, and the inclusion of the keypad... listen, there's a reason why ASUS laptops are among the best of the best gaming laptops there are. It's the little things from the layout to the key sizing to the positioning to the feel of the press. So satisfying. The FHD+ 165Hz 16" screen is very pretty and seems to accurately produce the full range of lights, darks, and everything in between. Integrated audio is decent, but you're gonna want a set of gaming headphones anyway. ASUS is kind enough to throw in a 12 month warranty, but because of the ultimate potential longevity of this machine, if you decide to take it anywhere, you'll want to get the upgraded and extended warranty that covers total replacement if something goes off the rails (and, being gamers, we know this can happen anywhere, any time, usually when you least need it to). All in all: highly recommended, it's an amazing machine for the price point loaded with great tech and actually light and powerful enough to travel with you away from the desk. ASUS knows what they're doing, and you'll be a happy camper. (If camping is your strategy, that is - you do you).
I would recommend this to a friend