Customer Ratings & Reviews
- Model:
- X712JA-212.V17WN-11
- SKU:
- 6469399
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 3.5 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers are impressed with the Vivobook's price, ease of use, ample RAM and storage, and lightweight design. However, many users cite concerns regarding the keyboard quality, particularly the key color and lack of backlighting, and report shorter than expected battery life. Slow boot times were also a common complaint. The large size of the laptop was mentioned as a drawback by some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, MemoryCons mentioned:Speed
Nice computer for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave my laptop to my daughter for college so I needed a new one. This has lots of memory but runs kind of slow. It is very large and is not touch screen but overall is a good laptop. It is easy to use and set up but even though I have fiber internet it still runs slowly.
I would recommend this to a friend - Pros mentioned:Ease of use
Adjusting to my laptop with ease.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the weight, and it doesn't get too warm when it is on my lap. The screen works great and I can adjust it to fit my sight based on the time of day. The speed has been great for me, little delay when I want to game or just produce documents. I like how easy it is to make adjustments as I get to use my laptop more and more.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Keyboard quality
Great new purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. This is much faster than my previous Asus. Easy to use tho wish the "num lk" could be set to stay on ala "caps lock". Love this product. Only critique is the gray keyboard - (which I like) but if using the laptop under a lot of light, it is difficult to read the keyboard. Recommend!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Great for Startups
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great girft for my oldest she loves it and enjoys using it for schools and starting her a digital visual business.
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second time to buy the same laptop! So easy to use and fast! It is lightweight as well!
I would recommend this to a friend - Pros mentioned:Ease of use
Best Computer Ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best purchase I've ever made and I love my computer, it's very durable fast and loads fairly quickly very easy to use I would definitely push another computer from Best Buy in the future definitely looking forward to maybe a bigger screen and to add Maybe monitors to the computer itself
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Keyboard quality
Good laptop w/ keyboard downfall.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop with good screen. Laptop has several ports and has a nice thin profile. Easy to setup and use. Only downfall is that the letters, numbers, and symbols on the keys are hard to read due to being almost the same color. The keyboard does not light up. upbecause
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Working good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this for development and i like it so far and doing it is supposed to do. no complains
I would recommend this to a friend - Pros mentioned:Ease of use
Asus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop . Fast and easy to use i am really satisfied with my purchase
I would recommend this to a friend - Pros mentioned:Ease of use, PriceCons mentioned:Keyboard quality
Asus laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for price! Geek Squad transferred info from old laptop. Easy to use. Some reviews said keyboard is hard to read. If you don’t hunt and pick it is fine.
I would recommend this to a friend - Pros mentioned:Ease of use
Great for students!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Works great, fast and easy to use. Perfect for schoolwork
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent Laptop for Mom!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my elderly Mother to replace her old laptop which was ready to blow up. She love this ASUS! Very easy to use and we were able to get her connected right away. Great price for a great laptop. Highly recommend! 10/10
I would recommend this to a friend - Pros mentioned:Ease of use
Good....could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price its a great size, lightweight, easy set up. HOWEVER also for the price they should have an SSD not HDD. Promptly switched out the drive and its perfect!
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer
We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have . We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2107046304-0057) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
- Pros mentioned:Ease of use
Nice laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and quick set up. Handles photos, videos, minor editing very easily. Good speed and storage space.
I would recommend this to a friend - Pros mentioned:Ease of use
New and improved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop and a major upgrade from my compaq i bought 12 yrs ago that has finally decided to quit on me. Speed and ease of use are fantastic. Should be a great little computer to get me through the next 10+ yrs.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Keyboard quality
Great performing laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent wide screen display, quick startup and ese of use. Small issue with the key color because the laptop is silver, and the narrow light key color does not contrast very well. A better choice would be a bolder color such as black, but 5 stars for performance and ease of use.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. It is perfect for my daughter to use for on-line college classes.
I would recommend this to a friend - Pros mentioned:Ease of use
New Laptop for Telework
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, good value with everything I needed already installed, lightweight and looks nice too.
I would recommend this to a friend - Pros mentioned:Ease of use
Great laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop, it's performing great & so easy to use!
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Great laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to setup and great price. Easy to add external speaker/sound bar.
I would recommend this to a friend