Customer Ratings & Reviews

Gave my laptop to my daughter for college so I needed a new one. This has lots of memory but runs kind of slow. It is very large and is not touch screen but overall is a good laptop. It is easy to use and set up but even though I have fiber internet it still runs slowly.

Lots of storage and memory but it runs slowwwwww! Battery is ok graphics are great.

Saw this laptop on sale for 50% off and was impressed by the memory/screen size for the price, but was also leery after reading many of the reviews. I figured I had 15 days to return it if it was that bad, so I went ahead and ordered one. The laptop was delivered the next day at no additional cost. During the initial setup and seemingly endless updates to download/install, it was rather unimpressive and slow. But once everything was up to date and out of S Mode, it's been great. Don't let the negative reviews scare you away. The screen resolution and battery life could be better. A backlit keyboard would also be nice, but for under $400 I am very happy with it.

Good value for what I paid (half regular price) on sale. Fast and plenty of storage and memory. Would not pay full price. Non backlit keyboard characters are nearly impossible to read - gray letters on silver.

Good laptop. Runs smooth and has plenty of memory.

I love the Asus laptop. Great screen size, fast processor (Intel i5) and tremendous memory/capacity. Now the "down side". I didn't get a back lit keyboard and I did not notice a problem with the keys until I got it home but the keyboard is almost impossible to see without lighting at a certain angle.

Good product. Wish I had gone with the touchscreen, Works great. Huge memory.

I bought this laptop due to the higher 12GB memory (many are 4 or 8) and 1TB storage. I believed with the higher memory, that the laptop would load with more ease and more quickly. Boy was I wrong! I believe this is the slowest laptop I've had in 20 years. Do not buy this laptop. Seriously, I should have worked on it more during my return period and now I'm stuck with it. I hate it! Truly hate it! I can't say one good thing about it. Ugh!

Large storage with fast memory and sharp color display.

Great Laptop for the value. Fast, easy set-up. Multi-task capable, great memory, fast start-up. Only real negative is the Key Board. Not lit and in certain light, difficult to see the key letter/function.

Excellent unit with sufficient power and memory. Only draw back is the keyboard, which is hard to see except when looking straight down at it.

I absolutely hate this computer. It is extremally slow and lags behind. The first time I used the computer, It took 1 hour to set up. The only benefit was the 1TB of memory, but it's not even worth it! I will return this computer today. My older HP performs so much better! Also, this computer is very heavy and the keyboard is difficult to see.

Good laptop with tons of memory. Does exactly what we need. Is a fantastic choice!

Nice to have a larger screen, but the quality is average. Has good speed and good memory; upgraded to Windows 11

Great computer with ample memory. Great for graphic design.

This is a gift for my son. His old laptop finally died after 3 years. He is very pleased with it. The speed is great! It has plenty of memory for storage and has exceeded our expectations.

Nice that it has so much memory but it’s slow, glitching.

I am satisfied with my purchase. it has a lot of memories, good bargain for the price.

Great laptop, more storage space and memory. Good quality

Its a great laptop. Lots of memory and a 17 inch screen. It was a good purchase.