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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 83 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are impressed with the Wireless-AC1200 Dual-Band Wi-Fi Router's ease of use and setup, reporting it as simple and straightforward. Many also praise its performance and signal strength, noting improved coverage throughout their homes and RVs. The extended range is another frequently cited advantage. There were no negative comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-83 of 83 reviews
  • Rated 1 out of 5 stars

    Not what i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 4 weeks to get to me. Not a powerful router. i searched for smart routers and this came up in the search. this is not what i wanted! Very un happy.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear that it took 4 weeks for you to receive the unit. This model is certainly smart and also a lot of supreme capabilities. If you meet up any difficulties, feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Not a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not wireless ..I’m very disappointed whit this

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      It's regrettable to hear you've encountered issues with the router. It was certainly developed for wireless functions, please give us a detailed description of the issue. Feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Not good support nor kept resetting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would drop the wifi and have to log in again daily

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      It's regrettable to hear you've encountered issues with the WiFi connection dropping. Did you perform any recent firmware update? If not, please attempt to do so. If you need further assistance, please visit our ASUS Support Webpage. We are here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

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