Customer Ratings & Reviews
- Model:
- SDRW-08U9M-U/BLK
- SKU:
- 6285911
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the ZenDrive's ease of use and overall performance, with many reporting flawless playback of CDs and DVDs. The drive's USB connectivity and compatibility with various devices are also appreciated. In addition, customers find the ZenDrive to be compact, fast, quiet, and an excellent value for the price.
This summary was generated by AI based on customer reviews.
Misinformation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can only open DVD not CD/R or CD/RW. The disk that came with it won't open. Sending it back
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BestDeal,
I'm sorry to hear that your device isn't functioning and that the disk won't open. Please be assured that every ASUS product undergoes rigorous quality control, testing, and inspections—what you've experienced does not reflect our standard. I understand you've already returned the unit, and I'll be forwarding your feedback to our product team for review.
If you have any additional technical or general questions, please email us at customerloyalty@asus.com and reference your case number N2108023122-0005 so we can assist you promptly.
Thank you for choosing ASUS.
Best regards,
Schottky
ASUS Customer Loyalty US Support
Disappointed CD/DVD drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not support my laptop. The attempt to try what I could did not work. On the same day my boyfriend bought a new laptop and a DVD drive but different brand name and his was the same result.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear RubieGonzales,
Thank you for your comment.
We do understand your disappointment with this optical disc driver and the inconvenience this may have caused if it is not working. This disc drive is compatible with Windows and Mac OS. To work properly, ensure you are using a compatible and working USB cable, and the USB port on your laptop is working properly. Additionally, ensure Windows, the chipset and USB drivers for your laptop are up to date.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
old music is saved
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great, I was able to transfer a lot of my music from CD to USB fast and efficiently
I would recommend this to a friendWorks well lacks features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have preferred a drive at this price to have something that makes it different from cheaper generic brands like a motorized tray, but it works well for what it says it does.
I would recommend this to a friendFor ripping DVDs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this so I could rip my DVD/CD collection to my media server and it works great! Definitely recommend it for this purpose.
I would recommend this to a friendGood Option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an Optical Driver. Serves the purpose it was bought for
I would recommend this to a friendDVD player
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dvd player does what I need it to do without any glitches. Could be a bit more user friendly though.
I would recommend this to a friendGreat DVD option for newer laptop with USB c port.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is an awesome option if you are looking for an external DVD drive that works via USB c port.
I would recommend this to a friendDisc
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great reader and writer. It works very good . Im glad got it
I would recommend this to a friendASUS ZenDrive 8xMax DVD Write External drive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's really very good. Easy to use! There is nothing to do except to plug it in to your computer.
I would recommend this to a friendGood one, but not the best one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new computer does not have CD drive, so I got this removable one. It works, but not reading all the disks I have.
I would recommend this to a friendLife saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t believe my new computer didn’t come with a slot for a disk. Thankfully this unit didn’t cost too much and it does exactly what I need it to do.
I would recommend this to a friendJP
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what I need it to do. Video editing and making (old Fashioned) DVD's are a breeze
I would recommend this to a friendFlimsy tray
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am taking this back for a refund. The tray that holds the disk is very flimsy and you have to press the disk into the center spindle and then pull it off to remove the disk. What ever happened to the simple trays that you would just set the disk into the tray?
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. ASUS ensures all products are designed for durability, with a lifespan that’s double the industry standard. We always aim to develop great products. We are gutted when we miss the mark. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and our future models.
If you need technical assistance or if you wish to discuss this matter with me, feel free to reach out to me at [email protected] and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Yay i spent money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great... im not sure how to use it but im sure ill figure it out
I would recommend this to a friendLight, portable, and effective DVD/CD drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loaded and fired up without problems. Perfect for retrieving photos and archived information from CD/DVD's.
I would recommend this to a friendExternal CD/DVD Player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent product to Read CD/DVD’s for the PC’s/Laptops that do not have the built in capability.
I would recommend this to a friendWorks great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most PCs dont have CD drives anymore. this is a great way to have one when needed
I would recommend this to a friendDvd
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to buy this as a,addition because we failed to realize,when we bought computer that it did not come with this but we have yet to hook it up we mostly stream
I would recommend this to a friendWas what I needed for the job at hand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked as expected. It’s a disk drive, not many left on the shelves but it’s what I needed.
I would recommend this to a friend