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Customer reviews

Rating 4.4 out of 5 stars with 1239 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers admire the "2 Handset Connect to Cell Answering System with Unsurpassed Range" for its ease of use, excellent sound quality, and impressive range. Many appreciate features like call blocking and the convenience of Bluetooth connectivity. However, some customers have noted concerns about the volume and compatibility with certain devices, as well as issues with the answering machine function.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,239 reviews
  • Rated 2 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my new home and just got it connected a couple weeks ago. Only one handset is working. Will be returning/exchanging this weekend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Avoid at all cost

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a good product , bought this for my office and have had constant problems

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult pad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handset pad is so difficult to make a call, take time to mark the numbers for first time. Need to mark two or three times. No good for home.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too complicated for a landline

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many bells and whistles. Just want a basic phone. Male voice on the answering machine and a female announces who’s calling on incoming calls. You can’t understand the female voice at all. The phone is too complicated for what it is. Couldn’t return it fast enough.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked fine for about three days, then stopped working. couldn't get corrected. returned item to best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this phone at all. I have had trouble with the phone accepting calls, even when I programmed the number in. If the call block is turned on,it still won’t allow a programmed number through. I have been trying different things to resolve this problem and now it’s too late to return the phone. So, not happy at all!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for ME!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is poor on both ends of the line. Battery doesn't last long. At times the person on the other end can't hear you. This has to be returned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Loud Ringer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keys need to light up, can’t see in the dark. It does ring very loud so if you are hard of hearing this is the phone for you.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    don't buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone I ever purchased and if I could trust me I want a full refund. Never been so disappointed with a cordless phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone functions okay. One handset came with bad batteries...wouldn't accept a charge. Had to buy replacements.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing on multiple levels

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing on multiple levels. Bluetooth worked initially, but quit working overnight even though everything showed it was connected properly. The big Call Blocker button is horribly placed for accidental pressing, with the scroll for your saved numbers being on the circle arc above the Call Block. The speaker phone volume was also weak on both handsets.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    2 AT&T handset phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it to because I couldn't Hear the ringer although I had it the loudest

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    'TIS BETTER TO MISS CALL THAN LISTEN ANNOUCEMENT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    POOR QUALITY SOUNDING ROBOTIC VOICE ANNOUNCING INCOMING CALLS. UNGAINLY, BADLY IDENTIFIED BUTTON CONTROLS.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    set up instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my mother. she had a difficult time understanding how to use the messaging and voicemail

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    At least 1 handset works after a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month one of the handset's freaked out all it does is cycle through the answering machine messages. Did all the troubleshooting and ATT answer is to send the whole thing to them and wait up to a month to get another unit back, so without a phone for a month seriously?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for price.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research to get a great in-home land line. This unit really fills the bill.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work and the company will not honor after two weeks so I am stuck with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up the phones and tested it by making a few phone calls and the call quality was poor. It sounded bad on my end and sounded bad to the person I was talking to. So, I returned the phones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    just get a cell phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these phones crackle an awful lot. buy a cell phone instead

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT RECOMMENDED!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Messages from answering system starting having static. Not recommended. This is my second AT&T phone with same problem. Going to buy a phone from a different company next time!

    No, I would not recommend this to a friend