Customer Ratings & Reviews

Works well and is pretty easy to install. My only issue is not with August but with Homekit. If HomeKit Messe sup, the only way to fix it is to reset the lock, which while not hard is frustrating. It would be nice if you could redo Homekit independently from the rest of the clock set up.

Not a single issue with the smart lock. The batteries died after about 6 months, but Michigan’s cold weather didn’t help. Replaced them with better batteries and there haven’t been any issues since. The app definitely lets you know with plenty of time left to replace them before they die too.

Installation was ridiculously easy without impacting any of the existing locking mechanism. Not only is the app super simple to use and far more responsive and quick then some of the alternatives I have tried, but it ties in seamlessly with my Home Assistant home automation control unit

I did a lot of research for a smart lock. I wanted something that would not require all my door hardware to be changed. This august lock does just that. This lock works as expected. Took about 15 minutes to install, and the app took less than that to set up. Definitely recommend this lock.

I was looking for a smart lock and this one fit the bill. A little more expensive than the previous generation, but it has the bridge built in and I haven't had any problems with it. The app is good and offers customization. It integrates seamlessly with Alexa.

Love it. I no longer have to change locks when my kid loses his keys (again) or get keys made for family if there’s an emergency. The door locks itself after someone comes in too. Works great. Integration with HomeKit is a little fiddly but I think that’s on Apple’s side

I love that I can walk up to my door and have it unlocked for me! And I can check to make sure I locked the door when away from home.

The lock is pretty easy to install. Like most users, we had problem with the lock not extending all the way once installed. I had to Google the phone number for customer service to talk to a live person because I could not find an easy solution.

Unlock your home without ever getting your keys out. This August lock is great- I wish I bought it years ago when it first came out. You can also share it with friends/family so you don’t have to look for that extra set of keys. Worth every penny.

At first, I thought the price was too high for a new version, but I was wrong. This thing is amazing. The size and the way it works are great. It’s so much smother than the Gen 3 version and fits well. the extra back plate is a nice security feature than I recommend you use. Good job, August!!

Best thing ever. I’m not a person to install things like this. But I did it in about 10 mins and did the flush Mount option. Pretty sure that was the best for us. But it’s amazing. I just have to be sure to close the door tight so it locks.

I love having a smart lock on my door. This one is nice that you can access it from your phone or watch, share permissions with people. Only downside is very specific batteries are required and the charge lasts a couple months.

I am actually pretty surprised by this! I have heard great things about the brand and product, but not really seeing it. It was kinda clunky to get calibrated and I still can’t get it to connect to my WiFi. It tells me the password is incorrect when it is not. Does not stay connected to HomeKit reliably. Does work well with the Bluetooth to lock/unlock when you are physically near the door, but that doesn’t help if you need to let someone in remotely.

This was my first smart lock purchase. I wanted a smart lock on the door from my garage to the kitchen, so I wouldn't need to bring my keys with me every time I left the house - wallet, phone, car fob, check! And I love it

Love the lock, the auto lock/unlock is great. But it pretty much always say no response in HomeKit. Matte black looks real sharp

Super easy install. Works with just about every smart platform that’s out there. This includes apple home kit, Alexa and Google. I love that I can see who and when someone with access unlocks and lock the door. A very simple product with many features.

Essybto install but App is a little clunky. Once i figured it out i had the wife's phone set up in a couple minutes.

The Wi-Fi connection is a great option since we do not have an outlet close enough to our door. Until this came out, we had the older version with the hub plugged into an extension cord. The biggest downsides are odd-sized batteries to accommodate the smaller lock and the loss of notifications. The first is not a deal-breaker and the second should be fixed through a software update.

I love that this works with my existing locks and keys and doesnt require a big ugly keypad on my door. Phone works perfect for opening and easy to add people to allow them in. The automatic unlock doesn't always work but its easy enough to open it from the app.

Great product. Easy to install and figure out. Only downside that I've found so far is that you can only use the auto unlock feature on one lock in your house, so if you have a security door on top of your front door, then you can't have them both auto unlock.