Customer Ratings & Reviews
- Model:
- AUG-SL05-M01-S01
- |
- SKU:
- 6360649
Customer reviews
Rating 4.2 out of 5 stars with 659 reviews
(659 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the ease of use, installation, app access, auto-lock feature, size, and design of the Smart Lock. They also appreciate the added security features. However, customers are negative about the battery life, connectivity issues, and compatibility problems, particularly with HomeKit integration. Some users experienced difficulties with the lock's connection to smart home systems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation ease
Rated 5 out of 5 stars
It works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply put. It’s works. Easy set up! It took me less than five minutes to set up install the software on the household phones and it works.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 2 out of 5 stars
Works phenomenal, when it works.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our airbnb. Initially it worked great, it communicated with airbnb and would auto generate a code for the guest. That code would only be good from check in to check out. and once they checked out it would delete their codes. About 3 months in we kept getting a message saying the door was opening and closing (over 10x/minute). We recalibrated it, and it kept failing calibration. Then we lost the ability to communicate with the lock. We had our cleaners change the batteries, but still no luck. We also bought the keypad for the August Lock ~$50. The batteries on both only last about 6 weeks. So we were having our cleaners change them out every single month. We tried getting a hold of August tech support and since COVID they have become non-existent. Sorry, but I'm running a business here, so I had to make a switch.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent lock for my Apple ecosystem, it works very well, it is a very good option for the home, I will buy one more, I highly recommend i
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good Option with keyed backup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the easiest to install but it has worked well.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
august lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the august lock is a good way to unlock your house
I would recommend this to a friend - Pros mentioned:Installation ease
Rated 5 out of 5 stars
Non-intrusive smart lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. I like this lock because it has great app support and you do not have to replace any hardware on the existing door.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great smart lock for HOA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed something that made my lock smart but couldn’t change out the outside of my door due to my HOA. This was the perfect solution. Works great! s
I would recommend this to a friend - Pros mentioned:Installation ease
Rated 5 out of 5 stars
Secure
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this products so much we bought two of them. Super easy to install, only complaint is that we had to recalibrate them a couple of days after the initial install.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delete old lock first
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great improvement over Bluetooth version. Flawless operation. Problems with replacing old lock caused by failing to complete delete old lock first.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 5 out of 5 stars
Lock it up
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added 3 of these to Our home. Really great WiFi tool for locking. Only knock is that sometimes the app doesn’t recognize one or 2 of the locks and requires updating each time.
This review is from August - Smart Lock Wi-Fi Replacement Deadbolt with App Access - Matte Black
I would recommend this to a friend - Pros mentioned:Installation ease
Rated 5 out of 5 stars
August Smart Lock Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lock is great for apartments. I am really enjoying this product. My favorite feature is that it will unlock as soon as I get to the door.
I would recommend this to a friend - Pros mentioned:Installation ease
Rated 4 out of 5 stars
Smart lock
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install for the most part! Delivery was fast!
I would recommend this to a friend - Pros mentioned:Installation ease
Rated 5 out of 5 stars
Deadbolt upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features of this lock, such as proximity unlock. Easy to install. Love not having to take my house keys with me when I take the dog for a walk.
This review is from August - Smart Lock Wi-Fi Replacement Deadbolt with App Access - Matte Black
I would recommend this to a friend Rated 4 out of 5 stars
Great Product, Feel safe at and away from home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works great once you get to know all the settings and tweak with them a bit. Only con is that it doesn't open when I walk up to the door automatically sometimes. Sometimes I have to reach in my pocket and open the app then wait for the app to load and then tap the unlock button and then wait for it to then unlock the door.
I would recommend this to a friendRated 5 out of 5 stars
Wrong lock for door.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it due to it not working on my apartment door it due to the door lock that was installed on my apartment door not the correct type of lock for my apartment door.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good for smart house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this gadget, it works well. Start developing a smart house.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Product! Piece of Mind!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Piece of mind that my door is locked when I leave the house and before I sleep at night. Integrates well into Google Home ecosystem which is a must for us!
I would recommend this to a friend - Pros mentioned:Installation ease
Rated 5 out of 5 stars
Nice smart lock
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for an easy to install lock that works with HomeKit and came across this lock. It was very easy to install and works good with HomeKit.
I would recommend this to a friend Rated 2 out of 5 stars
Do not buy if you want HomeKit integration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lock advertises the two simple things I need: -Fits over existing deadbolt lock -Homekit support However, this does not work with HomeKit at all. I've tried following the instructions on both an iPhone, and iPad. The iPhone fails to add the lock to HomeKit with error "object not found" and the iPad fails with a different error. I've tried to add the lock to HomeKit via the Home app, which does add the lock to the Home app. But, once in the home app, you will always see "requires setup" or "no response". The Home app will tell you when it's been manually locked or unlocked, but will never actually control the lock. If you plan on buying this, you'll need to use their dedicated app. Ignore any claims that this works with any existing smart home solution.
No, I would not recommend this to a friendBrand response from August Customer Care
Posted .Hello,
Thank you for taking the time to provide us with your feedback. We're very sorry to hear about the issues you've experienced with our HomeKit integration. The August Wi-Fi Smart Lock is HomeKit enabled and works in the Home app when in Bluetooth range. If you are not within Bluetooth range of your lock (about 20ft or less) then you will need an Apple bridge within Bluetooth range of the lock in order to access the lock via HomeKit remotely.
If your lock continues to fail please kindly reach out to our support team so we can ensure that this works for you as intended. Please let us know if you have questions or concerns.
Thanks,
August Home
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great little smart lock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a bit fussy to install at first, but stay with it ... even use the instructions! It's great that it unlocks the door as I pull in my garage
I would recommend this to a friend










