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Customer Ratings & Reviews

Your price for this item is $183.99
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The comparable value price is $229.99

Customer reviews

Rating 4.2 out of 5 stars with 659 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the ease of use, installation, app access, auto-lock feature, size, and design of the Smart Lock. They also appreciate the added security features. However, customers are negative about the battery life, connectivity issues, and compatibility problems, particularly with HomeKit integration. Some users experienced difficulties with the lock's connection to smart home systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 659 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy no problems

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this august wi-fi smart lock ( 4th generation ), this is my second one and I really like them, easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    August Wi-Fi Smart Lock (4th Gen) Silver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    August - Wi-Fi Smart Lock is a good lock. The lock works well if the person installing it know exactly what to do to have the lock working correctly. This is a good lock if only a few people have the key to manually open the door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best smart lock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, Hassle free setup! 100% recommend to a new smart home user!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic Smart Lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic smart lock. Easy to install and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a bad roommate experience - I needed a way to secure the front door and this does a great job! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Smaller size is great, features not so great.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is good, significantly smaller then previous generations, I didn’t like that you must purchase separate keypad to get more out of the lock. I returned it and opted for a Yale lock instead,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great add on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and user friendly app. The only bad thing is up have to buy the connect separately for remote access.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Golock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup no hiccups love this lock. Just upgraded so no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product and you still have a keyed lock!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great that it doesn’t require any special major installation procedure or complicated setup. So far works excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High Price but worth it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of nice features and I like the idea that you don’t have to change your current key you have. It also does to make it appear you have a smart lock hooked up. Lots of nice features that you can utilize to make life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be working to my liking. The smart lock my keep me safe. It appears to be a strong dead bolt.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. And i this best product i ever bought. Defiantly would suggest this to anyone .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the lock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock was very easy to install and allows us to not worry about having our key.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to installed. Works with wifi! Love how it knows I came home.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Old gen was better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my previous gen August lock, but this newest version takes odd batteries that die way too fast, and it needs recalibrated once a week.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery hog. And they’re not cheap batteries.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had this device installed for more than four months and I’ve already been told by the app to replace batteries TWICE. There’s nothing wrong with the installation or the Wi-Fi, or the batteries, i’ve even limited remote locking to save battery after first replacement, and they still last only about a month and a half. Don’t waste your money on this worthless trinket. Avoid the sales hype and do your research first. Consider locks with the steadier energy source.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Smart Lock, zero damage install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Smart Lock, replaced a August Gen 2 with it and its a nice upgrade. Works with Homekit and allows you to use the stock bolt and key which can be important if you are renting. Seems to have a lot more torque then the Gen 2.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Makes life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine and makes life easier. Just wish it wouldn't eat up battery life as fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good! Exactly as described. Install in 20 minutes.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    STAY AWAY FROM THIS LOCK!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STAY AWAY FROM THIS LOCK! I have owned older generations of August locks with the wireless bridge separate and it worked reasonably well. This generation lock should be compared to Windows ME or Vista. Issues with this lock: * it chews through the batteries at a pace that I have never seen. on top of this, the batteries are not something you can commonly get at a local store. * You think you can lock and unlock this lock via the app.... guess again. The firmware is riddled with issues in this lock and its event document as a known issue for August but since buy this in July of 2022, they have not corrected it. The App will just sit there showing a pulsating circular logo and never actually do the commands (again said to be a known issue). * I have attempted to go back and forth with support and its probably one of my least favorite support models to deal with. I work in IT, I know how to deploy wifi and how to make sure this lock has plenty of coverage. I would not recommend this lock for anyone who values keeping there house, loved ones or pets safe. It is untrustworthy just based on reliability and the known bugs that this company has yet to fix or provided any time line to address.

    No, I would not recommend this to a friend