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Customer Ratings & Reviews

Model:
A13BOTTLELESS
SKU:
6368941
Your price for this item is $399.99

Customer reviews

Rating 4 out of 5 stars with 20 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With in one year it broke. Water keep dripping from dispenser. I was out for one week and when i come after week all my whole way is full of water. Damaged too much stuff.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Clean water, Easy to use, No leaking

    Rated 5 out of 5 stars

    Easy to install and made water taste like water!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received this unit recently and so far I'm pretty happy with it. The installation was a lot easier than I was expecting. Putting the taps in near the dishwasher was very straightforward and I haven't seen any leaking at all. The water in my building is visibly bad... This cleaned the water right up and the unit looks nice in the kitchen. I'm pretty happy so far.

    I would recommend this to a friend
  • Cons mentioned:
    Poor customer service

    Rated 1 out of 5 stars

    Do not buy from this company!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this machine or from this company! I would never recommend this company or this machine to a friend. If you get this machine there is nobody to talk to you and you have to send a email and hope they call you back. The worst thing about this machine is when your filter needs to be replaced. They set this machine to make a loud siren noise so that is it is unusable until you buy their specific filter that is super expensive. Buy from another company not because of the cost but because of the customer service and filters. 

    No, I would not recommend this to a friend
  • Pros mentioned:
    Clean water, Easy to use

    Rated 5 out of 5 stars

    Ice Cold H20

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely simple to install and you'll reap the benefits of never having to buy water at the grocery store again. Water comes out ice cold and taste great! Just be sure you have the right space in your kitchen for it because you have to connect it to the water hose behind your fridge or near the kitchen sink.

    I would recommend this to a friend
  • Pros mentioned:
    Clean water, Healthy

    Rated 5 out of 5 stars

    Avalon brand

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avalon good for me clean water and healthy for my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great taste and feel for Houston, TX water!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using this cooler for a few weeks and we love it! My wife and I hate the taste of Houston water - too much chlorine. But we had concerns with this cooler as some reviews said the water was "thick" (whatever that means). But no. It's great! There hot is very hot (185F) and the cold is very cold. The room temperature is cold too. The operation is quiet, and we gained another surface to sit stuff on it. The value is awesome, as each filter set is good for like 1500 gallons! Installation of the unit to the refrigerator ice-maker line was easy. The hardest part was to run water through the new filters BEFORE installing. The necessary equipment comes with the unit, but it's a little cumbersome and (water) messy. Running 2 minutes of water through is almost a full bucket. This has to be done every 6 months when you change the filters. I have setup another line to do this under the sink. Beware that the little plastic hose connections leak when the water pressure is off, but while the pressure is on, they hold well. The unit requires taking it apart to clean the cooling tank once a month. I haven't done that, but it doesn't seem too huge a hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Clean water

    Rated 4 out of 5 stars

    Water cooler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water is good. Comes out slower than the bottled water cooler it replaced but nice not having to get water

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Avalon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product and easy to use and works great for my household

    I would recommend this to a friend
  • Cons mentioned:
    Expensive, Problems

    Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, few problems at first got past that so it stays for now. Other major issue pretty Expensive to replace. Hope it last longer said it will .

    I would recommend this to a friend
  • Pros mentioned:
    Clean water, Easy to use

    Rated 5 out of 5 stars

    Cold water!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great the hot water is very hot and the cold water is nice cold and crisp very easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Clean water

    Rated 5 out of 5 stars

    Drinking water in style!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to get this system because we are very picky people on drinking water! We love it

    I would recommend this to a friend
  • Pros mentioned:
    Clean water, Modern design

    Rated 5 out of 5 stars

    great product worth all the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent clean water modern design and functionality

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Water test great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure if it was going to clean my water but it works wonderful all I did is ad a small inline filter for bigger particles

    I would recommend this to a friend
  • Pros mentioned:
    Clean water

    Rated 5 out of 5 stars

    Great replacement for bottled water

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates very well. While water line hook up was easy for us, we are glad that acquiring bottles is no longer necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far, easy set up……………………::……::::::::.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dispenser and decent price. It's easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coolest money saver

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this water dispenser, but I love the fact that it saves so much money on purchasing water bottles. I like the simple set up and that it comes with filters. We literally have saved hundreds of dollars because we don't have to buy them anymore.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this about 10 day and after that water is not going out

    No, I would not recommend this to a friend
  • Cons mentioned:
    Broken, Mutable dents

    Rated 1 out of 5 stars

    Both came damaged

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the first one came with mutable dents on the body. Second one came broken.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy install easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the push buttons on top to get water. Ozone clean option nice to have. I wish cold water was adjustable as far as how cold I can set it but it’s ok. Water tasted funny in the beginning but it got better over time maybe I didn’t flush enough water through the filters I don’t know. Now taste quite good.

    I would recommend this to a friend