Customer Ratings & Reviews

This thing isn't much better than my 3 year old Shark vacuum. Definitely not worth the $300 I paid for it on the DOD and no way remotely close to worth retail. It does marginally better at not running into things but has a tendency to get itself stuck not realizing its own height. However the absolute worst thing is that this thing can't even empty into the base. The base has almost nothing in it b/c all the contents seem to clog coming out the back and I have to empty manually. Not sure if this is Bobsweep's first attempt at a base but it is a joke. My non-engineer take is that the back door has like a felt material that is "sticky" for the materials the vacuum is picking up. I will give it one more star than it should get for the app and the mapping, it is pretty cool how the mapping works, but that is the only good thing I have to say about this. I missed the BBY return window insanely busy with work so can't return but will be regretting this purchase for years.

Great tool I love it does a wonderful job at cleaning my house

Really love how efficient it cleans and maps the house. No more have to stop our old cleaning robot to empty it. One less thing I have to worry about.

This vacuum is great. It picks up the pet hair and keeps my house spotless. I didn't need a subscription like the iRobot. Comes with a cute little note too!+

Really good, goes all through the house, cleaning and empties and charges itself without any help.

Amazing robot vacuum that actually works! And their customer service so far has been good to me

I love my bob it is great keeps my home clean and looking good very easy to use

Since i got my "Dustin" so, Dustin really work hard for me. I like it. This product can sweep and mop after sweep dust ! It's so awesome. And after service from BOBSWEEP so nice and friendly. I send email about i need help for some part. I lost it after i clean my Dustin. After i send email couple hours, i got email from Carlo Dayao about she will send that part for me next day !! Finally i got it ! I really happy to have this item and You should to get one !!

I bought this last time it was on sale. I like the mapping feature since my previous Shark didn't have that but it doesn't pick up as well as my Shark did and gets easily gets clogged up with pet hair.

Love it!! It does exactly what was expected! Easy to setup & use. It sure helps my back by not pushing a vacuum

First, I just wanted to take a moment and appropriate Bob The First We loved Bob. He wasn’t as tech savvy as Dustin. Though, he was great! What can I say about Dustin? He is very smart and logical. I enjoy watching him going such logical order when he works. For someone who is OCD, it’s just satisfying to see. He even empties his own trash bin after each time. He is great. So happy we have him in our house.

This is a great vacuum if you have a one story house aka condo or a ranch style house. Only get it if you have a hard wood floor because it comes with mop too.

this is one of the best robotic vacuums ever, sweeps and mops really well, however i am leave it at a 4 stars because it’s charging takes sometime

Good sale price does a good job! Have to stay on top of cleaning the roller. Gets pretty clogged after about two runs.

Works Great! I got it as a gift to my sister and her household has gotten a lot of use out of it. It works great!

Such a great product! Easy to map and get started right away. The self emptying station is a plus! Highly recommend.

It took me a bit to get to trying Dustin as I was a little intimidated by it. I was thinking it might be difficult. I was totally wrong, it's EASY PEASY! Now, I run Dustin every few days and it does a fine job maintaining a clean floor in my kitchen, dining area, and front hallway and on into my laundry room and powder room. I'm impressed!

I ordered this on a Best Buy Deal of Day and I absolutely love it. I am not able to sweep myself and I just tell Dustin and he takes over. He does a great job sweeping and then docks to recharge and clean all the dirt out and is ready to go again. I am waiting on knee replacement surgery so he is keeping my cleaning done and I am a very happy camper.

Definitely a game changer. Sweeping and mopping has left our floors very clean.

Dustin has been great. I have it set up to work when I am away from home, but even if it is cleaning while I'm at home the noise is tolerable and not distracting. I have a GSD that sheds a-lot which means vacuuming daily, but now I have floors that are always clean. Also the auto empty feature is great and has been working very well. Wire recognition (or recognizing anything it could high-side on) could improve, but once I set up some boundaries to keep Dustin away from some wire messes it hasn't gotten stuck once.